ANA Enterprise

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ANA Enterprise is the umbrella organization of the American Nurses Association, offering memberships, continuing education, credentialing, and professional resources for nurses. It provides education, advocacy, and certification programs to advance the nursing profession.

Silver Spring, Maryland, United States
anaenterprise.org
Owned by American Nurses Association

About ANA Enterprise

ANA Enterprise is the collective brand for the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation. Together, these entities provide professional membership, continuing education, specialty certification, practice resources, and research and philanthropic support for nurses across the United States and globally. Through its online platforms and events, ANA Enterprise offers courses, webinars, conferences, publications, and certification services designed to help nurses maintain licensure, grow professionally, and demonstrate excellence in practice.

A charge from “ANA Enterprise Billing” typically relates to nursing professional expenses such as ANA membership dues, automatic membership renewals, continuing education course fees, ANCC certification or recertification fees, conference or webinar registrations, or purchases of books and practice resources. These can be one-time charges (e.g., a conference or a specific CE course) or recurring charges if you are enrolled in an auto-renewing membership or subscription-like access to educational content. On statements it often appears as “ANA ENTERPRISE BILLING 800-9237709 MD” or a very similar string, reflecting their billing line and Maryland location.

If you have questions about a charge, start by logging into your ANA/ANA Enterprise account via their official website and reviewing your membership status, order history, and CE/course purchases, as well as email receipts sent around the charge date. For membership billing issues, cancellations, or refunds, you can contact ANA Member Services (often via memberinfo@ana.org or the 1-800-923-7709 number shown on the descriptor). Have your member ID, order confirmation, and the last four digits of the card available. If you don’t recognize the charge, check whether a family member or colleague used your card for membership, certification, or a course, and if you still cannot verify it, contact your card issuer to dispute the transaction while you continue to seek clarification from ANA Enterprise.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ANA Enterprise.

  1. ANA Enterprise Bil ling 800 92377 MD XXXXXXXXXXXX0045 05-05-25

Frequently Asked Questions

Why do I see a charge from “ANA Enterprise Billing 800-9237709 MD” on my card?

This descriptor is used by ANA Enterprise, the umbrella organization of the American Nurses Association, for billing membership dues, continuing education courses, ANCC certification or recertification fees, conference registrations, and other professional resources purchased through their platforms.

What types of recurring charges can ANA Enterprise place on my account?

Recurring charges most commonly come from auto-renewing ANA membership dues or annual ANCC certification renewals that you authorized. These renewals are typically billed once per year on or near your membership or certification anniversary date, using the default payment method saved in your ANA/ANA Enterprise account.

How can I cancel my ANA membership so future ANA Enterprise charges stop?

To cancel, log into your ANA/ANA Enterprise online account, go to your membership or billing section, and follow the cancellation instructions, or email memberinfo@ana.org requesting cancellation. Written or email requests usually must be received several business days before your next billing date to prevent the upcoming renewal from being processed.

How do I get a refund for an ANA Enterprise charge I didn’t intend or don’t recognize?

First, verify whether the charge is tied to a membership renewal, course, exam, or event registration in your ANA/ANCC account history or confirmation emails. If it appears to be an error or you no longer plan to use the service, contact ANA Enterprise/ANA Member Services (often via memberinfo@ana.org or the 1-800-923-7709 number on your statement) to request a refund, referencing the transaction date, amount, and last four digits of your card. Refund eligibility may depend on timing and product type.

Can ANA Enterprise place small temporary or test charges on my card?

When you update or add a payment method, ANA Enterprise or its payment processor may run a small temporary authorization to verify the card. These test authorizations usually disappear or settle back to $0 after a few days and do not represent actual fees.

Where can I see details of what I bought that led to an ANA Enterprise charge?

Sign into your ANA/ANA Enterprise account on their official website and review your order history, membership profile, CE transcripts, and certification records. Each transaction—membership dues, CE course, exam fee, or event—should have an associated receipt or invoice you can download or use when speaking with customer service about a charge.

Could an ANA Enterprise charge be for someone else using my card for nursing expenses?

Yes. Because ANA Enterprise serves nurses specifically, it’s common for the cardholder not to be a nurse while a spouse, relative, or employee used the card for membership, a CE course, or certification fees. Check with anyone who has access to your card or card number and ask whether they recently paid for ANA, ANCC, or other ANA Enterprise services.

How do I contact ANA Enterprise about a billing or account problem?

Use the customer service phone number that appears on your statement (commonly 1-800-923-7709) or the contact options listed on anaenterprise.org or nursingworld.org. Provide your full name, any membership or certification IDs, the exact charge amount and date, and screenshots or copies of your statement so they can locate and resolve the billing issue quickly.

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