Ann Taylor

Clothing95% confidence

Ann Taylor is a women’s fashion retailer offering modern, tailored apparel, shoes, and accessories, with stores and an online shop serving professional and dressy-casual wardrobes.

New York, NY
anntaylor.com
Owned by KnitWell Group

About Ann Taylor

Ann Taylor is a long‑established American women’s clothing brand focused on polished, tailored apparel for work, events, and refined everyday wear. Through its boutiques, factory stores, and e‑commerce site, Ann Taylor sells dresses, suits, blouses, pants, knitwear, shoes, and accessories aimed primarily at professional and style‑conscious women. The brand is operated by Ann Inc., part of the KnitWell Group portfolio of fashion brands, with its home office in New York City.([en.wikipedia.org](https://en.wikipedia.org/wiki/Ann_Inc.?utm_source=openai))

A card descriptor like “Ann 2560 … Boston, MA” aligns with Ann Taylor’s store numbering (for example, job listings reference “Store N2560 Copley Place – ANN – Boston, MA”), indicating an in‑store purchase at a specific Ann Taylor location in the Boston area.([indeed.com](https://www.indeed.com/viewjob?jk=30882f22886f5c38&utm_source=openai)) Charges typically arise from buying clothing, shoes, or accessories, but may also reflect returns processed as separate transactions, promotional discounts, or taxes. In some cases, you may see multiple small charges and reversals if the store adjusted your order at the register or processed a partial return.

If you’re unsure about this charge, start by checking recent in‑person shopping trips to Ann Taylor or Ann Taylor Factory stores around the transaction date and compare the posted amount to your printed or emailed receipt. You can look up local store phone numbers via the store locator on anntaylor.com and contact the store directly with the transaction date and amount so they can look up the receipt in their point‑of‑sale system.([anntaylor.com](https://www.anntaylor.com/store/ma/chestnut-hill/199-boylston-street?utm_source=openai)) For broader questions—such as online orders, gift cards, or returns processed after the original purchase—contact Ann Taylor customer service through the official website. If you still suspect fraud, your card issuer can investigate, block the card, and reissue a new one while the charge is disputed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ann Taylor.

  1. Ann 2560 12/08 #000414140 Purchase Ann 2560 Boston, MA

Frequently Asked Questions

Why does my statement show a charge from “Ann 2560” in Boston, MA?

The descriptor “Ann 2560 Boston, MA” refers to an Ann Taylor brick‑and‑mortar store location using internal store number 2560, which aligns with Ann Taylor’s Copley Place store coding in Boston. The charge is most likely from an in‑person purchase of clothing or accessories at that Ann Taylor store on the transaction date.

What types of purchases typically generate charges from Ann Taylor stores like #2560?

In‑store Ann Taylor charges usually come from buying women’s apparel (dresses, suits, pants, skirts, blouses), shoes, handbags, jewelry, and other accessories. The final amount can include sales tax and may reflect discounts from promotions or coupons applied at the register.

How can I confirm exactly what I bought at the Ann Taylor store that appears as “Ann 2560”?

Check your wallet, email, or shopping bags for an Ann Taylor receipt matching the transaction date and amount. If you can’t find it, call the Boston‑area store you visited (you can locate phone numbers via the store locator on anntaylor.com) and provide the approximate date, time, and total; store staff can often look up the purchase in their POS system and confirm the items.

How do I return or exchange an item purchased at an Ann Taylor store that’s now on my card statement?

Bring the item and your original receipt or packing slip to any Ann Taylor store; staff can process returns or exchanges according to the current return policy. For card purchases, refunds generally post back to the same card used for the original transaction. If you no longer have the receipt, the store may offer a merchandise credit based on the current selling price, subject to policy.

Can I get a refund if I see a duplicate or incorrect Ann Taylor charge on my card?

If you suspect a duplicate or incorrect charge, first call or visit the Ann Taylor store where you shopped and ask them to review the transaction history for that day. They can often verify whether two payments were captured or if an authorization hold later dropped off. If the store can’t resolve it or you believe the transaction is unauthorized, contact your card issuer to dispute the charge.

Does Ann Taylor place temporary authorization holds on my card?

Yes. When you pay with a credit or debit card, Ann Taylor (like most retailers) may place a temporary authorization for the expected total. If the final amount is different—for example, after returns, discounts, or item substitutions—the original hold may remain pending for a short time even though the final charge has posted. Pending holds usually disappear automatically within a few days.

How do I contact Ann Taylor customer service about a charge I don’t recognize?

Go to anntaylor.com and use the Customer Service or Contact Us section to find the current phone number, chat, or email options for billing and order issues. Have your card statement, approximate purchase date, and any receipts ready so support can quickly look up your transaction.

Is it possible this Ann Taylor charge is related to an online order instead of the Boston store?

Online orders from Ann Taylor typically show descriptors that include anntaylor.com or similar language, while in‑store transactions often include a store number and city. If your descriptor specifies “Ann 2560 Boston, MA,” it’s far more likely to be an in‑store purchase. Check your online Ann Taylor account order history for that date; if you see no matching online order, the charge is probably from a physical store visit.

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