APCO Service Stations

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APCO Service Stations is an Australian chain of independently owned fuel and convenience service stations operating primarily in regional areas and suburban locations.

North Geelong, Victoria, Australia
apco.com.au

About APCO Service Stations

APCO Service Stations is an Australian-owned network of independently operated fuel and convenience stores, headquartered in North Geelong, Victoria. Trading as “APCO” (Anderson Petroleum Company), the brand is known across Victoria and regional areas of New South Wales and other parts of Australia for competitively priced petrol and diesel, LPG at selected sites, and 24/7 convenience outlets. Many locations also offer barista-made coffee, fresh food, snacks, grocery top‑ups, ice, automotive essentials, car-care products, and, at some sites, car wash facilities.

A charge from APCO Service Stations will usually appear on your bank or card statement after you purchase fuel, in-store items, car wash services, or food and drinks. If you use pay-at-pump or tap-and-go at the counter, you may first see a pre-authorisation (for example, a temporary hold like $1 or a larger amount such as $80–$150) before the actual transaction settles for the exact purchase value. Regular motorists may see recurring or frequent charges if they refuel often, and you might also see multiple small transactions in a day if you made several separate purchases (e.g., fuel, then coffee, then a car wash). Pending or duplicated-looking entries usually resolve to a single final charge once the bank processes the payment.

To verify an APCO charge, match the date and amount with your fuel or in-store receipts and note the location name on your statement, which often includes the town or suburb of the station. If you need a copy of a receipt or have a billing question, contact the specific APCO service station you visited (phone numbers and addresses are listed on apco.com.au under Locations), or use the contact details on the website for general enquiries. For issues like an unexpected amount, duplicate charge, or a pre-authorisation that hasn’t dropped off, you should first speak with the station manager and then contact your bank or card provider if the issue is not resolved. Always keep receipts or digital bank notifications for recent visits, as these make it easier for APCO staff and your bank to locate and correct any billing problems.

Bank Statement Variations

4 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to APCO Service Stations.

  1. APCO SERVICE STATION WAGGA WAGGA AUS
  2. APCO SERVICE STATIONS WAGGA WAGGA AU
  3. APCO STRATHDALE STRATHDALE AU
  4. APCO WANGARATTA WANGARATTA AU

Frequently Asked Questions

Why does APCO appear on my statement with a higher amount than the fuel I bought?

Many APCO locations use pay-at-pump or tap-and-go systems that place a temporary pre-authorisation hold on your card (often $80–$150) to ensure sufficient funds for your fuel purchase. Once your transaction is completed, the final amount is adjusted to the actual value of fuel dispensed (and any in-store items) and the hold is released by your bank. This can take from a few minutes up to several business days, depending on your bank’s processing times. If the higher amount does not correct itself after a few days, contact your bank and the APCO station listed on your receipt.

What are typical amounts I might be charged by APCO Service Stations?

Common APCO charges range from small amounts (around $5–$20 AUD) for coffee, snacks, or groceries, through to typical fuel fills such as $40–$120 AUD, depending on tank size and fuel prices. Car wash services, where available, usually add an additional fixed amount on top of any fuel purchase. If you see an exact round figure (e.g., $100.00 or $120.00) marked as pending, this is likely a pre-authorisation rather than the final charge. The final posted amount should match your till or pump receipt.

Why do I see both a pending APCO charge and a final APCO charge on my account?

When you pay at the pump or use contactless payment, your bank may first show a pending or pre-authorisation charge from APCO and then later show the settled transaction for the actual purchase amount. In many banking apps, the pending authorisation remains visible for a short period even after the real transaction has posted. This can look like a duplicate transaction, but the authorisation normally disappears automatically without being debited twice. If both amounts post as completed charges, contact your bank and the APCO site you visited with your receipt details.

Does APCO offer subscriptions, memberships, or recurring fuel billing?

APCO Service Stations primarily process one-time transactions for fuel, convenience items, food, and car wash services; they do not typically run recurring subscription-style charges directly on customer cards. However, you may see frequent APCO charges if you refuel there regularly or if your card is saved in a third-party app or fuel rewards program that you use at APCO. Any recurring pattern on your statement should line up with your actual visits or use of a linked app. If you see recurring charges you don’t recognise, check any fuel or rewards apps you use and then contact your bank and APCO for investigation.

How can I get a copy of my receipt or query an APCO transaction?

If you need a receipt, the fastest way is to contact the specific APCO station where you made the purchase; most can reprint or look up recent transactions if you provide the date, time, approximate amount, and the last four digits of your card. You can find local store phone numbers and addresses via the ‘Locations’ page on apco.com.au. For general customer service or feedback, use the contact form or contact details on the APCO website and include a screenshot of the charge from your bank statement. Your bank may also help you dispute unknown charges if you suspect error or card misuse.

How do refunds or billing corrections work at APCO Service Stations?

Refunds for incorrect fuel amounts, duplicate charges, or mistaken payments are usually handled directly by the individual APCO station that processed the transaction. Visit or call the store with your original receipt and your card details so staff can verify the transaction in their system. If they approve a refund or adjustment, the credit will be processed back to your card, though it may take a few business days to appear, depending on your bank. If you cannot resolve the issue with the station, you can escalate through APCO’s head-office contact on apco.com.au and/or lodge a formal dispute with your bank.

Can I cancel or reverse an APCO pre-authorisation or pending hold on my card?

APCO cannot directly remove a pre-authorisation from your card once it has been sent to your bank; the release of those funds is controlled by your card issuer. After the final transaction settles for the correct fuel amount, the remaining hold is normally released automatically within a few days. If a hold remains on your account longer than your bank’s standard timeframe, contact your bank and provide details of the APCO transaction so they can manually release or investigate it. Keeping your receipt or pump docket will make this process easier.

What should I do if I don’t recognise an APCO charge on my statement?

First, consider whether a family member or authorised card user may have purchased fuel or items at an APCO station on the date shown. Check your email, text receipts, or loyalty/fuel app history for any matching transactions. If the charge is still unfamiliar, contact the APCO station city or suburb listed on your statement (via the store finder on apco.com.au) and ask them to look up the transaction. If you suspect fraud or card theft, immediately notify your bank or card issuer so they can block your card and start a formal dispute or chargeback process.

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