Aquarium of the Pacific

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Aquarium of the Pacific is a major public aquarium and marine education center located in Long Beach, California, showcasing marine life of the Pacific Ocean.

Long Beach, CA
aquariumofpacific.org

About Aquarium of the Pacific

Aquarium of the Pacific is a large public aquarium and nonprofit institution in Long Beach, California, focused on the marine life and ecosystems of the Pacific Ocean. It features extensive indoor and outdoor exhibits, live animal habitats, touch pools, educational programs, and special events for families, students, and visitors. The aquarium also conducts conservation, research, and community outreach related to ocean health and marine biodiversity.

A charge labeled like “AQUARIUM LONG BEACH CA” on a bank or card statement typically corresponds to admission tickets, membership purchases or renewals, special event tickets, parking (if processed through the same merchant account), donations, or gift shop or café purchases made on-site. Charges may be one-time (for day tickets or retail items) or recurring (for annual memberships set to auto-renew). In some cases, there may be a small temporary authorization hold if a card was used to guarantee a booking or online purchase.

To verify an Aquarium of the Pacific charge, cardholders should review their ticket confirmations, membership emails, or receipts from the date the charge posted, and compare the amount to known ticket or membership prices. If something doesn’t match, contact the aquarium directly through the contact information on their website or in your confirmation email, providing the transaction date, amount, and last four digits of the card. They can help look up the transaction, correct billing errors, refund duplicate charges when appropriate, or clarify any membership auto-renewal settings.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Aquarium of the Pacific.

  1. CHECKCARD 0314 AQUARIUM LONG BEACH CA 24431066074394956411456 CKCD 7523 XXXXXXXXXXXX5066 XXXX XXXX XXXX 5066
  2. XX2938 Ck 9494 Long Beach Long Beach CA Card 2319

Frequently Asked Questions

Why does my statement show a charge from “AQUARIUM LONG BEACH CA”?

This descriptor usually refers to the Aquarium of the Pacific in Long Beach, California, and the charge is most commonly for admission tickets, a membership purchase or renewal, an on-site purchase (such as gift shop or café), or a donation processed through their payment system.

Could this Aquarium of the Pacific charge be for a membership auto-renewal?

Yes. If you have—or previously had—a membership and selected auto-renew, your card may be charged annually around your renewal date. Check your membership confirmation emails or log into your aquarium account (if applicable) to see your membership status and renewal date.

How do I request a refund or dispute an Aquarium of the Pacific ticket charge?

Contact the Aquarium of the Pacific’s guest services or ticketing office using the phone or email listed on aquariumofpacific.org, and provide your name, transaction date, amount, and any order or confirmation number. They can review eligibility for refunds or exchanges based on their current ticket and cancellation policies.

I don’t recognize the Aquarium of the Pacific charge amount—what are typical prices?

Typical charges may correspond to single-day admission for one or more people, annual memberships, special event tickets, or bundled tickets and parking. Because prices change over time, compare the amount on your statement with the prices listed on aquariumofpacific.org for the date you visited or purchased.

Why do I see a small pending or temporary Aquarium of the Pacific charge?

A small temporary authorization hold may appear when your card is used to reserve tickets, verify a payment method, or open a tab for on-site purchases. These authorizations are usually reversed automatically within a few business days and will either drop off entirely or be replaced by the final settled charge.

How can I get a receipt or invoice for my Aquarium of the Pacific purchase?

If you bought tickets or a membership online, check your email for the confirmation message, which typically includes a receipt. For on-site purchases, refer to the printed receipt you were given. If you no longer have it, contact the aquarium’s guest services with the transaction date, amount, and last four digits of your card so they can look up and resend a receipt if possible.

How do I cancel or change my Aquarium of the Pacific membership so I’m not charged again?

To cancel auto-renewal or change your membership, reach out to the aquarium’s membership department using the contact details on aquariumofpacific.org or on your membership confirmation email. Provide your member ID (if available) and request that auto-renew be disabled or that your membership be adjusted before your next renewal date.

Can multiple Aquarium of the Pacific charges appear on the same day?

Yes. It’s common to see separate charges for general admission, parking (if processed separately), special exhibitions or experiences, and gift shop or café purchases, especially if they were taken on different registers or terminals. Reviewing your visit activities and any paper or email receipts can help match each charge to a specific purchase.

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