Arcis Golf

Entertainment94% confidence

Arcis Golf, operated through Evergreen Alliance Golf Limited, L.P., is a Dallas-based owner and operator of private, resort, and daily-fee golf clubs across the United States.

Dallas, Texas, United States
arcisgolf.com

About Arcis Golf

Arcis Golf, operating legally as Evergreen Alliance Golf Limited, L.P., is one of the largest owner-operators of golf and country clubs in the United States. Headquartered in Dallas, Texas, the company manages a portfolio of dozens of private, resort, and daily-fee golf properties nationwide, offering championship golf, practice facilities, dining, events, and club lifestyle amenities. Backed by growth-focused investors such as Atairos and Fortress Investment Group, Arcis Golf positions itself as a modern, lifestyle-oriented golf and club operator rather than just a traditional course management company.

A charge with a descriptor referencing “Evergreen Alliance Golf Limited LP,” “Arcis Golf,” or a specific club name managed by Arcis typically relates to green fees, cart fees, driving range or practice fees, membership dues (such as Arcis Players, Arcis Prime, or club memberships), food and beverage purchases at a club, event or tournament fees, or room/banquet charges for hosted events. In your specific descriptor, the presence of “Evergreen Allian… Golf Limited LP” along with “Coupa Pay” and “TMATE/Tmate” suggests a business-to-business or corporate payment (for example, a corporate outing, tournament package, or contracted services) processed through a procurement platform like Coupa on behalf of Rhoback Inc.

If you have questions about this charge, the best first step is to identify which Arcis-managed property or program you interacted with around the transaction date and check any confirmation emails, invoices, or member portal statements. Corporate or procurement-related charges may also have supporting documentation in your company’s Coupa (or similar) system. To resolve issues, you can contact the specific club’s pro shop or accounting office directly, or use the contact information on arcisgolf.com for general membership and billing support. If you still don’t recognize the transaction, ask your company’s finance or procurement team to review the Coupa Pay record and confirm which department or employee initiated the payment before disputing it with your card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Arcis Golf.

  1. Evergreen Allian DES:TMATE ID:23230768 INDN:Rhoback Inc CO ID:4272102091 CCD PMT INFO:NTE*OBI*Coupa Pay 590-73836 Evergreen Al liance Golf Limited LP Tmate-

Frequently Asked Questions

Why does my bank statement show a charge from Evergreen Alliance Golf Limited LP or Arcis Golf?

Evergreen Alliance Golf Limited, L.P. is the legal entity behind the Arcis Golf brand. Charges under this name or as “Arcis Golf” usually correspond to golf fees, memberships, food and beverage, event or tournament charges, or other services at an Arcis-managed golf or country club. In your case, the Coupa Pay/TMATE wording indicates it was likely a corporate or B2B payment tied to an event or contracted services.

What types of recurring charges might I see from Arcis Golf or Evergreen Alliance Golf Limited LP?

Recurring charges are most often monthly membership dues (for example, club membership, Arcis Players, or Arcis Prime programs) or ongoing corporate agreements for events or services. These are billed on a regular cycle—often monthly—based on the membership or contract terms you or your organization agreed to at enrollment.

How can I cancel or pause my Arcis Golf membership or player program to stop future charges?

To cancel or pause an Arcis Golf membership or player program, you typically must contact your home club’s membership office or the club where you enrolled and follow the cancellation terms in your membership agreement (often requiring written notice and a specific notice period). Some programs may allow changes via an online member portal; however, final cancellation usually must be confirmed in writing by the club’s membership or accounting staff.

How do I request a refund or dispute an incorrect Arcis Golf charge?

Start by contacting the specific Arcis-managed club where you played or held your event and ask for the accounting or billing department. Provide the transaction date, amount, and the descriptor from your bank statement. They can review tee sheets, event invoices, or point-of-sale receipts and issue an adjustment or refund if appropriate. If the charge went through a corporate purchasing platform like Coupa, also work with your internal finance or procurement team to ensure the invoice matches what was authorized.

Why does my descriptor mention Coupa Pay or TMATE along with Evergreen Alliance Golf Limited LP?

References to Coupa Pay or similar tags in the descriptor indicate the payment was processed through a corporate procurement or accounts payable platform rather than as a standard consumer card-present transaction. This is common for companies booking tournaments, outings, sponsorships, or other contracted services with an Arcis-managed course. The charge is legitimate if it matches an invoice or purchase order in your company’s Coupa system.

What are typical amounts for Arcis Golf charges so I can verify if this looks normal?

Typical charges can range from modest amounts (for example, $30–$150 for green fees or range packages at daily-fee facilities) to larger sums (several hundred to several thousand dollars) for private club dues, tournament packages, or corporate events with food and beverage. Corporate invoices processed via Coupa Pay, like the one referenced in your descriptor, often represent bundled services and therefore may be a single higher-value charge rather than multiple small ones.

How can I get a copy of a receipt or invoice for an Evergreen Alliance Golf/Arcis Golf charge?

Contact the Arcis-managed club you visited or the sales contact who arranged your event and request a detailed invoice or receipt, referencing the transaction date, amount, and last four digits of the card used. For corporate payments, your company’s finance or procurement team can also pull the invoice and payment record from Coupa or the relevant AP system, which should show Evergreen Alliance Golf Limited, L.P. as the vendor.

Who should I contact if I still don’t recognize the Evergreen Alliance Golf Limited LP charge?

First, check with colleagues or departments within your organization—such as marketing, HR, or events—to see if they booked a golf outing or event through Arcis Golf around that date. If no one recognizes it, call the billing or membership contact listed on arcisgolf.com or on the website of the specific course you suspect might be involved, and provide the full descriptor. If the merchant cannot locate any matching records and your internal team confirms no related purchase, you can then follow up with your card issuer to initiate a formal dispute.

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