Aromas Coffee Roasters

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Aromas Coffee Roasters is a Queensland-based specialty coffee company that roasts and supplies coffee beans and teas to cafes, retail customers, and wholesale clients, and also operates branded café outlets such as airport locations.

Loganholme, Queensland, Australia
aromas.com.au
Owned by SupplyAus Holdings

About Aromas Coffee Roasters

Aromas Coffee Roasters is a Queensland-based specialty coffee company headquartered in Loganholme, Australia. They source, roast, and blend coffee beans and also supply teas and related café products. Aromas services a wide range of customers, including retail shoppers buying beans and merchandise, wholesale clients such as cafés and restaurants, and branded Aromas café outlets, including locations in high‑traffic areas like airports. Purchases can be made in person at their cafés, via wholesale accounts, and in many cases online through their website at aromas.com.au.

A charge from “Aromas Coffee Roasters,” “Aromas Loganholme,” or a similar description may appear on your bank or card statement after buying coffee, tea, food, or merchandise at one of their cafés (including airport locations) or after placing an order for coffee/tea products through their website or wholesale division. Some customers may also see recurring charges if they’ve arranged standing orders or ongoing supply agreements (for example, regular wholesale deliveries or periodic bean orders). You might see temporary authorisation holds when adding a new card for online payment or when a café pre-authorises your card for a tab; these usually fall away and are replaced by the final transaction amount.

If you’re unsure about an Aromas Coffee Roasters charge, start by checking your recent café visits (particularly at airports or travel hubs), online orders at aromas.com.au, and any wholesale or standing supply agreements you may have. Look in your email for order confirmations or invoices from Aromas and compare the date and amount to the charge on your statement. To resolve questions, use the contact details on the aromas.com.au website—typically via their contact form, phone number, or listed email—and provide the exact transaction date, amount, and the name shown on your bank statement. For billing issues such as duplicate charges, incorrect amounts, or refund requests, Aromas’ team will usually ask for your receipt or invoice number and may coordinate with your bank or payment provider if a reversal or adjustment is needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Aromas Coffee Roasters.

  1. SFS GCA AROMAS M319 COOLANGATTA AUS

Frequently Asked Questions

Why do I see a charge from Aromas Coffee Roasters on my card when I only remember buying coffee at an airport café?

Aromas Coffee Roasters operates and supplies branded café outlets, including airport and travel‑hub locations. Those cafés may process card payments under the parent company name, so your statement might show “Aromas Coffee Roasters” or “Aromas Loganholme” instead of the specific airport store name. Check the date and time of the charge against your travel or airport visit to confirm it matches a recent purchase there.

Can Aromas Coffee Roasters charges be recurring, or are they usually one‑time purchases?

Most everyday customers will see one‑time charges for café purchases or online orders of beans, tea, or merchandise. However, if you have a wholesale supply agreement, a standing order, or a regular delivery arrangement with Aromas, you may see recurring invoices or periodic charges that correspond to your agreed delivery schedule. If you’re unsure whether you have any ongoing arrangements, review your invoices or contact Aromas via aromas.com.au with your business name and ABN, if applicable.

How do I cancel or pause a regular order or ongoing supply from Aromas Coffee Roasters?

For business or wholesale customers, changes to regular supply—such as pausing deliveries, changing quantities, or cancelling an arrangement—are usually handled through your account manager or the wholesale contact listed on aromas.com.au. Provide your account name, delivery address, and recent invoice numbers to help them locate your agreement quickly. If you set up a repeating order online (where available), log into your account on aromas.com.au and check your order or subscription settings for options to modify or cancel future shipments.

What should I do if I see two identical Aromas Coffee Roasters charges or an amount that looks incorrect?

First, compare the charges against your receipts or email confirmations to see if they correspond to separate purchases (for example, a café visit and an online order on the same day). If you believe you’ve been double‑charged or billed the wrong amount, contact Aromas through the details on aromas.com.au and include screenshots or photos of your bank statement (with sensitive numbers hidden) and any receipts. They can verify the transactions in their system and, if an error is confirmed, arrange a correction or refund in line with their policies. You may also wish to notify your bank if you suspect a card processing error or potential fraud.

Why do I see a small pending Aromas Coffee Roasters charge that later disappears or changes amount?

Some payment processors place a temporary authorisation hold when you tap or insert your card, especially for tabs or when the final amount isn’t yet known (for example, when adding extra items at a café). This can appear as a small or rounded amount in “pending” status on your statement and is later replaced by the final, settled transaction. These holds usually drop off automatically within a few business days; if a pending amount doesn’t clear or you see both the hold and the final charge staying on your account, contact your bank and Aromas for clarification.

How can I get a copy of my receipt or invoice for an Aromas Coffee Roasters charge?

If the purchase was made online, search your email for order confirmations from Aromas or log into your account at aromas.com.au to view order history and invoices, where available. For café purchases, check whether you were given a printed or emailed receipt at the time; many terminals can reprint recent receipts if you return to the same location with your card. If you can’t retrieve it, contact Aromas via their website with the transaction date, approximate time, total amount, and the last four digits of your card so they can try to locate the record.

How do I request a refund or dispute a charge from Aromas Coffee Roasters?

Start by contacting Aromas directly using the contact information on aromas.com.au, as resolving issues with the merchant is usually the fastest route. Explain the situation (for example, incorrect amount, duplicate charge, or product issue) and provide supporting details such as order numbers, photos of receipts, and the exact name and amount shown on your statement. Aromas will review your request under their returns and refund policies and, if approved, will process a reversal or replacement; processing times can vary depending on your bank and payment method.

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