Asset Management Council

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Asset Management Council is a non-profit, membership-based professional association that promotes best-practice asset management through education, certification, conferences, and industry guidance across Australia and internationally.

Oakleigh, Victoria, Australia
amcouncil.com.au

About Asset Management Council

Asset Management Council is a not‑for‑profit, membership-based professional association focused on advancing best‑practice asset management in Australia and internationally. Based in Oakleigh, Victoria, the Council provides education programs, professional certification pathways, publications, technical guidance, and networking opportunities for individuals and organisations involved in asset management across sectors such as infrastructure, utilities, transport, defence, and manufacturing. They also run conferences, chapter events, and training workshops, and collaborate with industry and government on asset management standards and frameworks.

A charge from Asset Management Council may appear on your bank or card statement when you pay for or renew a membership, register for a conference or event, enrol in a training course, purchase publications, or sit for a certification or exam. Many of their services are billed on an annual cycle (for example, individual or organisational memberships), while events and courses are typically one‑off charges on or shortly after registration. You might also see a pending or temporary authorisation if you registered online and the card is being verified, or a recurring annual charge if you enabled automatic renewal of your membership. Amounts can vary depending on your membership category (student, individual, corporate) and the type of event or course selected.

If you’re unsure about an Asset Management Council charge, first check your emails for membership confirmations, event or course registration receipts, or tax invoices from an “@amcouncil.com.au” address. Log into your account on amcouncil.com.au to review your membership status, renewal history, and upcoming or past event bookings, as these usually match the charge date and amount. If you still have questions, contact the Council using the details on the Contact page of their website or via their listed office phone and email, and provide the exact amount, date, and the name shown on your statement; they can look up the transaction, resend invoices, adjust auto‑renew settings, or advise on refunds or corrections where applicable.

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  1. Asset Management Counc Surrey Hills AUS

Frequently Asked Questions

Why did Asset Management Council charge me an annual fee?

Asset Management Council charges annual fees for individual, student, and organisational memberships, as well as for some certifications that include yearly renewals. If you see a charge roughly 12 months after your previous payment, it is likely an automatic membership renewal that was enabled when you first joined or last renewed. You can confirm this by logging into your account at amcouncil.com.au and checking your membership details and renewal date, or by reviewing the membership invoice emailed to you at the time of billing.

What are typical amounts Asset Management Council might charge my card?

Common charges relate to annual membership fees (which differ for students, individuals, and corporate or organisational members), event or conference registrations, and training courses or workshops. Memberships are usually billed once per year, while events and courses are one‑off amounts that depend on the specific program, your membership status (member vs non‑member pricing), and any early‑bird discounts. To see the exact current fees relevant to you, visit the Membership or Events sections of amcouncil.com.au or refer to the tax invoice attached to your confirmation email.

How do I cancel or stop automatic renewal of my Asset Management Council membership?

To stop future charges, log into your account at amcouncil.com.au and go to your membership or billing settings to disable auto‑renew or opt out of future renewals. If you cannot access your account, you can email the Council via the contact details on their website and request that auto‑renewal be removed from your profile, providing your full name, organisation (if applicable), and member ID if you know it. Keep in mind that cancelling auto‑renewal prevents future charges, but it does not normally generate a refund for the current paid period.

How can I get a copy of my invoice or receipt for an Asset Management Council charge?

Invoices and receipts are typically emailed to the address you used when joining, renewing, or registering for an event or course, often as a PDF tax invoice from an “@amcouncil.com.au” email. You can also log in at amcouncil.com.au and check your account or order history to download past invoices, especially for memberships and event registrations. If you cannot find the document, contact the Council via the website’s Contact page with the transaction date and amount and they can resend the invoice.

How do I request a refund or change a registration with Asset Management Council?

Refunds and changes depend on the type of purchase and the applicable policy—for example, conferences and training courses often have cut‑off dates and specific cancellation terms, while membership fees are generally non‑refundable once the membership period has begun. Review the event or course information page and any terms included on your invoice for details. If you believe you were charged in error, or need to discuss a special circumstance, contact Asset Management Council directly by email or phone and provide your booking reference, invoice number, and the name on the booking so they can review your case.

Why do I see a pending or small test charge from Asset Management Council?

When you register or update your payment details online, Asset Management Council’s payment gateway may place a small temporary authorisation or test charge to verify that your card is valid. This can appear as a low-dollar or unusual amount and should automatically reverse or disappear from your statement within a few business days. If a pending authorisation does not drop off or you see multiple similar authorisations, contact your bank or card issuer and then follow up with Asset Management Council if needed.

Can Asset Management Council charge me if I registered for an event but did not attend?

Yes, in many cases you will still be charged if you registered but did not attend, because your registration reserves a place and may incur catering or venue costs. Most Asset Management Council events have a cancellation or substitution policy, often allowing a colleague to attend in your place or cancellation up to a certain date. Check the event’s terms and conditions or your registration confirmation email; if you missed the event due to exceptional circumstances, contact the Council to see what options are available.

How do I confirm which Asset Management Council product or service this charge relates to?

Compare the date and amount of the charge with any recent interactions you’ve had with Asset Management Council, such as joining or renewing membership, registering for a conference, webinar, or training course, or applying for certification. Then, log into your account at amcouncil.com.au and review your membership status, event registrations, and order history; these records will usually match the charge exactly. If you still cannot identify it, contact the Council with the transaction details (date, amount, and the name on the card) so their staff can look up the specific invoice in their system.

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