Assisting Your Life To Achieve (AYLA) Inc. is a not‑for‑profit charity and community services organisation based in Western Australia, providing emergency food, clothing and furniture relief, NDIS disability support, youth accommodation, and other crisis and community support programs.
Assisting Your Life To Achieve (AYLA) Inc. is a Western Australian not‑for‑profit charity and community services organisation based in Cockburn Central. AYLA provides emergency relief such as food hampers, clothing, and furniture, as well as youth accommodation, NDIS disability support, and other crisis and community support programs. They also operate social enterprise activities (such as op shops/second‑hand sales and community initiatives) to help fund their services and support vulnerable individuals and families across the local community.
A charge from “Assisting Your Life To Achieve (AYLA) Inc.” or “AYLA INC” on your bank or card statement is usually related to a donation, a purchase from an AYLA op shop or fundraising event, or a payment for NDIS or other support services. You might see one‑off donations (including those made online via their website or at an event), recurring monthly or annual donations you opted into, or payments for goods such as second‑hand furniture, clothing, or household items. In some cases, your bank may show a temporary authorisation or a slightly different descriptor if you donated through a third‑party fundraising platform or payment gateway.
If you’re unsure about an AYLA charge, start by checking recent donations, fundraising events, op shop purchases, or service invoices tied to your name, email, or phone number. Look for email receipts from AYLA or from any payment platform you used (such as an online donation form linked from aylainc.org.au), and review any NDIS or support service agreements you have with them. To resolve questions, use the contact details on their official website aylainc.org.au—typically via their Contact page, email, or phone—provide the date, amount, and last 4 digits of the card used, and ask them to confirm the transaction or issue a receipt, refund, or cancellation of a recurring donation where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Assisting Your Life To Achieve (AYLA) Inc..
Why was I charged by Assisting Your Life To Achieve (AYLA) Inc. this month?
Most AYLA charges are either charitable donations or payments for services or items purchased through their community programs. If you set up a recurring monthly or annual donation—online, via a fundraiser, or in person—that amount will continue to be charged until you cancel it. It may also relate to an invoice for NDIS or other support services you receive through AYLA. Check your email for a donation receipt or invoice dated close to the charge.
What are common transaction amounts I might see from AYLA on my statement?
AYLA transactions often appear as round figures such as $10, $20, $25, $50, or $100 for donations, though larger or custom donation amounts are also possible. Purchases from an AYLA op shop or fundraising event may show smaller, varied amounts like $5–$80, depending on what you bought. NDIS or support service invoices are typically higher and may match quoted or scheduled service fees outlined in your service agreement. If the amount matches a recent pledge, purchase, or invoice, that is likely the source of the charge.
How do I cancel or change a recurring donation to AYLA Inc.?
If you set up a recurring donation through AYLA’s website or a third‑party fundraising platform, you can usually manage or cancel it via the confirmation email or donor portal link you received when you first signed up. If you cannot find that link, go to aylainc.org.au and use the contact details there to reach their team, providing your name, email, approximate donation amount, and last donation date. Ask them to locate your donor profile and cancel or adjust the recurring payment going forward. Keep a copy of their confirmation email for your records.
How can I request a refund or correction for an AYLA charge I don’t recognise?
Visit aylainc.org.au and use the listed phone number or email address to contact AYLA’s office, explaining that you’ve found a charge you don’t recognise. Provide the transaction date, amount, and the name that appears on your card or bank account, and let them know if you suspect a duplicate or incorrect amount. AYLA can usually look up the payment in their system, resend a receipt, or discuss a refund or reversal when a genuine error has occurred. If the matter can’t be resolved or if you suspect fraud, contact your bank or card issuer to dispute the transaction.
Why do I see an AYLA charge after visiting an op shop or fundraising event?
If you purchased goods from an AYLA op shop, stall, or fundraising event and paid by card, the payment will typically appear under “Assisting Your Life To Achieve (AYLA) Inc.” or a similar descriptor. Event‑based payments, raffle tickets, or merchandise sales may be processed through a mobile terminal or online payment link, but they still settle to AYLA’s merchant account. Compare the charge date and amount against your visit or event attendance to confirm the match. If the amount seems incorrect, contact AYLA with a copy of your receipt (if available).
Does AYLA place temporary authorisation holds or small test charges?
Some payment gateways used by charities may place a temporary authorisation when you enter your card details, especially for online donations or setting up recurring payments. This can appear as a pending charge or a small $0–$1 test transaction, which should automatically drop off and not be finalised. If you see a small pending AYLA amount that later disappears, it was likely a verification hold. Only completed, posted transactions represent actual donations or payments to AYLA.
How can I get a donation receipt or tax invoice for my payment to AYLA Inc.?
If you donated online or by card, AYLA or their payment provider typically sends an email receipt to the address you provided at the time of payment. For tax‑deductible donations, this email or a formal PDF receipt can be used when lodging your tax return, subject to Australian Taxation Office rules. If you did not receive a receipt or have misplaced it, contact AYLA through aylainc.org.au with your name, donation date, and amount, and request a copy of your donation receipt or tax invoice.
I receive NDIS or other support services from AYLA—how do their service charges appear and who do I contact about them?
If AYLA provides you with NDIS or other support services, charges will usually correspond to invoices or service agreements you have signed, and may be paid from your plan, a plan manager, or directly from your nominated card or account. The description on your statement may still show as “Assisting Your Life To Achieve (AYLA) Inc.” even if the invoice was issued under a specific program name. Review your latest invoices or service schedule for matching dates and amounts. For questions or disputes about service charges, contact AYLA using the details on their website and reference your client or NDIS number along with the invoice number.