Sacred Heart Mission

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Sacred Heart Mission is an Australian not-for-profit charity that provides services and support to people experiencing homelessness and social disadvantage, funded in part through a network of op shops.

St Kilda, Victoria, Australia
sacredheartmission.org

About Sacred Heart Mission

Sacred Heart Mission is an Australian not‑for‑profit charity based in St Kilda, Victoria, that supports people experiencing homelessness, poverty and social exclusion. From its community dining hall and women’s services to aged care, housing, and health and wellbeing programs, the Mission provides practical help and long‑term support pathways in Melbourne. It is funded through a mix of government grants, philanthropy, fundraising, and income from a network of op shops (including its flagship St Kilda op shop on Grey Street) and community donations.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai))

A Sacred Heart Mission charge on your bank or card statement usually relates either to a charitable donation or a purchase from one of their op shops or online store. Donations might be one‑off contributions (often in preset amounts such as AU$30, $50, $100, $500 or $1,000) or a regular monthly gift processed automatically until you change or cancel it.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) You might also see charges linked to fundraising events, online appeals, or third‑party donation platforms that process payments on the Mission’s behalf. In some cases, a small temporary “card verification” or authorization hold may appear when you first make or update a donation, which should drop off automatically.

If you’re unsure about a Sacred Heart Mission charge, first check your email for a donation or purchase receipt around that date, including emails from donation platforms such as GiveNow.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) Review your bank statement descriptor and compare it to any recent op shop visits, online store orders or donations you’ve made. To confirm details, you can contact Sacred Heart Mission via the contact information on sacredheartmission.org or through the GiveNow listing, which provides their St Kilda postal address, a dedicated supporter phone number (including 1800 443 278 for fundraising enquiries), and an email address for donor support.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai)) Provide the transaction date, amount, and the name on the card so they can look it up, resend receipts, adjust or cancel regular donations, or correct any billing errors.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sacred Heart Mission.

  1. SHM 262 CHAPEL ST NORTHCOTE AU
  2. SHM 387 HIGH ST FITZROY AU

Frequently Asked Questions

What types of payments might I see from Sacred Heart Mission on my statement?

Most Sacred Heart Mission charges relate either to charitable donations or purchases from one of their Melbourne op shops or online op shop.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai)) You may also see charges connected to fundraising events, appeals, or regular giving programs processed through platforms such as GiveNow on their behalf.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai))

What are common donation amounts Sacred Heart Mission charges?

If you donated online, especially via platforms like GiveNow, you may see preset donation amounts such as AU$30, $50, $100, $500 or $1,000, as well as any custom amount you entered.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) Regular monthly gifts often use similar levels (for example $30 or $50 per month), billed automatically on your chosen schedule until you change or cancel them.

Why am I seeing a monthly recurring charge from Sacred Heart Mission?

This usually means you signed up for a regular giving or monthly donation program, where your nominated amount is automatically debited each month.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) These donations continue until you contact Sacred Heart Mission or the processing platform (such as GiveNow) to reduce, pause or cancel your recurring gift, so review any sign‑up confirmation emails you may have received.

How do I change or cancel my regular donation to Sacred Heart Mission?

To change or cancel a recurring gift, locate the original confirmation email from Sacred Heart Mission or the donation platform (for example, GiveNow), which normally includes a link or instructions to manage your gift.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) If you can’t find it, contact Sacred Heart Mission using the supporter phone number or email listed on sacredheartmission.org or on their GiveNow page, and provide your name, email and the last transaction details so they can update or stop the payments for you.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai))

How can I request a receipt or get a copy of my Sacred Heart Mission donation history?

Online donations processed for Sacred Heart Mission generally generate an email receipt automatically once your payment is completed, and receipts are tax‑deductible in Australia.([givenow.com.au](https://www.givenow.com.au/sacredheartmission?utm_source=openai)) If you need a duplicate receipt or an annual summary, contact their fundraising or supporter team via the phone or email details on sacredheartmission.org or their GiveNow profile and they can resend receipts or provide a giving history for your records.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai))

Why do I see a small or duplicate Sacred Heart Mission amount as ‘pending’ on my card?

When you first make or update a donation, your bank or card issuer may place a temporary authorization hold to verify the card, which can look like a small or duplicate charge. This pending amount should automatically fall away or be adjusted to the final donation amount once the payment settles, typically within a few business days; if it does not, contact both your bank and Sacred Heart Mission with the transaction details so they can investigate.

How can I confirm a Sacred Heart Mission op shop or online shop purchase?

If you recently shopped at a Sacred Heart Mission op shop (for example, the St Kilda store on Grey Street) or used their online op shop, your statement may simply show the charity’s name rather than ‘op shop’.([sacredheartmission.org](https://www.sacredheartmission.org/op-shop/st-kilda/?utm_source=openai)) Check your paper or emailed receipt and match the date and amount to your statement; for online orders, look for order confirmation emails from Sacred Heart Mission or the marketplace they use. If you no longer have the receipt, you can call the op shop or the main office with the date, approximate time, and amount to help them look it up.([sacredheartmission.org](https://www.sacredheartmission.org/op-shop/st-kilda/?utm_source=openai))

How do I contact Sacred Heart Mission about an unexpected charge?

Visit sacredheartmission.org and navigate to their contact or fundraising/supporter information to find current phone numbers and email addresses, including their main St Kilda office and dedicated supporter contacts such as 1800 443 278 and fundraisingsupporters@sacredheartmission.org.([sacredheartmission.org](https://www.sacredheartmission.org/?utm_source=openai)) When you reach out, include your full name, the last four digits of the card, transaction date, amount and any reference shown on your statement so they can quickly identify the payment and clarify or correct it if needed.

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