Auchan

Grocery80% confidence

Auchan is a French multinational hypermarket and supermarket chain offering groceries, household goods, and everyday essentials, with multiple locations in Poland including a store on ul. Szczecińska in Katowice.

Croix, France
Owned by Auchan Holding

About Auchan

Auchan is a large international retail chain headquartered in France that operates hypermarkets, supermarkets, and convenience formats across Europe and other regions. In Poland, Auchan (including the Moje Auchan format) runs full‑line grocery stores and hypermarkets that sell fresh produce, meat, dairy, bakery items, packaged foods, household goods, basic electronics, and seasonal products. One of its locations is on ul. Szczecińska in Katowice, which matches the address indicated in the card descriptor.

A charge labeled similarly to “524 KATOWICE SZCZECINSK KATOWICE PL” is likely a point‑of‑sale transaction at the Auchan / Moje Auchan store on Szczecińska Street in Katowice, potentially with “524” representing an internal store, terminal, or till number. This type of charge would typically come from in‑store grocery purchases, household items, or possibly services within or directly run by that store (including click‑and‑collect or in‑store online order pickup payments processed on site).

If you’re unsure about this charge, start by checking your recent paper or e‑mail receipts from Auchan or Moje Auchan in Katowice around the transaction date, especially if you remember shopping at the Szczecińska location. You can also log into your Auchan or Moje Auchan online account or app (if you use one) to review past orders. For further clarification, contact Auchan Polska customer service or call the specific Katowice Szczecińska store; provide the transaction date, amount, and the last four digits of the card so they can look up the payment in their system. If you still can’t match the transaction, reach out to your bank to dispute or investigate the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Auchan.

  1. 524 KATOWICE SZCZECINSK KATOWICE PL

Frequently Asked Questions

Why does my statement show a charge as “524 KATOWICE SZCZECINSK KATOWICE PL” instead of saying Auchan?

Card processors sometimes truncate or abbreviate merchant names and instead display a store or terminal ID plus the city and street. In this case, “KATOWICE SZCZECINSK” points to the Auchan/Moje Auchan store on ul. Szczecińska in Katowice, and “524” is likely an internal store or terminal number, even though the word “Auchan” may not appear in the descriptor.

What types of purchases typically generate charges from Auchan on ul. Szczecińska in Katowice?

Charges from this location are usually from in‑store purchases of groceries, fresh produce, bakery items, drinks, household cleaning supplies, cosmetics, and other everyday products. They may also include small non‑food items such as kitchenware, school supplies, or seasonal goods bought at the same checkout.

Can Auchan Szczecińska Katowice create recurring or subscription‑like charges?

Auchan stores are primarily pay‑as‑you‑go retail outlets, so most charges are one‑time transactions at the checkout. Recurring charges are uncommon, but you might see repeated similar amounts if you shop there regularly or use the same shopping pattern each week. Any truly recurring billing arrangement would normally be visible in your Auchan or Moje Auchan account, if applicable.

How can I verify what I bought for this Auchan charge on my card?

Compare the date and amount on your bank statement with any receipt you received at the Katowice Szczecińska store. If you use a loyalty card or the Moje Auchan program, log in to your account or app to view your purchase history for that date. You can also contact the store or Auchan Polska customer support and ask them to look up the transaction using the date, amount, and the last four digits of your card.

How do I request a refund or resolve a billing issue for an Auchan Szczecińska purchase?

To request a refund or correct a billing error, bring your receipt and the card used for payment back to the Auchan store on ul. Szczecińska, or contact Auchan Polska customer service through the contact details on auchan.pl. They can advise whether the issue can be handled at the store level (for returns or overcharges) or if you should also contact your bank to initiate a dispute.

Why do I sometimes see two similar Auchan amounts, one pending and one posted?

When you pay by card, Auchan’s payment terminal may place a temporary authorization hold for the estimated total, which appears as a pending transaction. Once the final amount is captured and posted, the earlier pending hold should disappear automatically. If both remain or if the posted amount is incorrect, contact your bank and then Auchan with your receipt for clarification.

How can I contact Auchan about a charge from the Katowice Szczecińska location?

You can find national customer‑service contact details and, in many cases, store‑specific phone numbers and hours on auchan.pl. Look up the Katowice stores and locate the one on ul. Szczecińska. When you call or write, have your transaction amount, date, and a screenshot or exact text of the card descriptor ready so staff can locate the corresponding payment.

What should I do if I don’t recognize any shopping trip to Katowice but see this Auchan‑related charge?

First, check whether a family member or authorized user of your card may have shopped at the Auchan on Szczecińska in Katowice. If no one recognizes the purchase and you have no receipts or account activity consistent with it, immediately report the transaction as potentially unauthorized to your bank so they can block the card if needed and start a fraud investigation, and mention that the descriptor appears to be for an Auchan store in Katowice.

This merchant is in the Grocery category

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