Spudshed

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Spudshed is an Australian independent supermarket chain offering fresh produce, groceries, and household items, primarily operating in Western Australia.

Jandakot, Western Australia, Australia
Owned by Galati Group

About Spudshed

Spudshed is an Australian independent supermarket chain based in Western Australia, known for its low-cost fresh fruit and vegetables, meat, dairy, and everyday grocery and household items. With large-format stores (many open extended hours or 24/7) across the Perth metro area and regional WA, Spudshed focuses on value, bulk buys, and locally sourced produce. Customers can shop in-store or, in some areas, place online or phone orders for pickup, and can access specials and rewards information via the Spudshed website (spudshed.com.au) and the Spudshed Fresh loyalty program.

A Spudshed charge may appear on your bank or card statement when you shop at one of their supermarkets, use their self‑checkout terminals, or place an online/call-ahead order. The transaction description may include terms like “SPUDSHED,” “SPUDSHED [SUBURB NAME],” or similar, followed by the store location such as Jandakot WA. Charges are typically one‑time purchases for groceries or household goods, but you might also see separate lines for things like reusable bags, gift card purchases, or refunds/adjustments. Occasionally, a small temporary authorization may appear when your card is first processed at the EFTPOS terminal or online, which is then replaced by the final amount.

If you’re unsure about a Spudshed charge, start by checking whether you or someone in your household recently shopped at a Spudshed store, including quick “top‑up” visits or late‑night/early‑morning trips. Match the date and amount with your receipts, your banking app transaction history, or loyalty/app activity if you use Spudshed Fresh. For questions or billing issues, contact the specific store listed on your receipt, or use the contact form at spudshed.com.au with the date, time, amount, and last four digits of the card used; they can help verify the transaction, locate duplicate or incorrect charges, and advise on refunds or corrections where appropriate.

Frequently Asked Questions

Why do I see a charge from Spudshed on my bank statement?

A charge from Spudshed usually relates to an in‑store grocery shop, self‑checkout transaction, or a phone/online order collected in person. The description might include the store’s suburb (for example, “SPUDSHED JANDAKOT WA”) rather than just “Spudshed,” which can make it look unfamiliar. Check whether you or a family member used your card for a recent supermarket shop around that date.

What are typical amounts for Spudshed transactions?

Spudshed charges can vary widely depending on whether you made a small top‑up shop or a full grocery run, but common transactions range from about AUD $10–$40 for quick visits to over $100 for larger household shops. You may also see smaller separate amounts for items like reusable bags or adjustments/refunds. If you see multiple similar amounts on the same day, it can be due to separate visits, split payments, or reversals and re‑charges at the checkout.

Why is there a small or duplicate Spudshed charge showing as ‘pending’?

Some banks show a temporary authorization when your card is first tapped, inserted, or used online, which can appear as a small or duplicate ‘pending’ Spudshed charge. This is part of your bank’s security and should drop off automatically once the final transaction is settled, usually within a few business days. Only the completed, posted amount should ultimately be deducted from your account.

How can I get a copy of my Spudshed receipt or verify a transaction?

If you need a copy of a receipt or want to confirm a specific charge, locate the date, time, store location, and amount from your bank statement. Then contact the relevant Spudshed store directly (the phone number is typically printed on any prior receipts or listed on spudshed.com.au under ‘Stores’) and ask if they can look up the transaction. Some stores may ask for the last four digits of the card used and the exact amount to help locate the purchase.

Does Spudshed run subscriptions or recurring payments?

Spudshed does not generally offer subscription or membership charges in the way streaming or software services do; most transactions are one‑off purchases for groceries and household items. Their loyalty program, Spudshed Fresh, is free to join and does not create a recurring fee. If you see repeated Spudshed charges, it usually reflects separate shopping trips made on different days or by an additional cardholder on your account.

How do refunds or price corrections from Spudshed appear on my statement?

If Spudshed processes a refund or price correction at the checkout or service desk, it will usually appear as a separate transaction on your statement, often labeled as a credit (negative amount) from Spudshed or the specific store. Depending on your bank, it may take a few business days for the refund to show. Always keep the original receipt and any refund slip until you see the credit appear in your account.

What should I do if I don’t recognize a Spudshed charge or suspect it’s incorrect?

First, check with any additional cardholders or family members who may have used your card at a Spudshed store. If no one recognizes the purchase, contact the store that matches the location on your statement or use the contact form at spudshed.com.au with the transaction details so they can investigate. If you still believe the charge is fraudulent or cannot be verified, notify your bank or card provider promptly to dispute the transaction and secure your card.

How can I contact Spudshed about a billing or payment issue?

For transaction-specific issues, the fastest option is usually to call the Spudshed store where the purchase took place; store phone numbers and addresses are listed on spudshed.com.au under the ‘Stores’ section. For general customer service or feedback, you can use the contact form on their website and include your name, contact details, store visited, and transaction information. Be sure to provide the date, approximate time, and amount of the charge so they can locate it in their system.

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