Aunt Billies

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Aunt Billies is a local café in Blackburn, Victoria offering specialty coffee and an all-day modern Australian brunch menu with Middle Eastern influences.

Blackburn, Victoria, Australia
auntbillies.com.au

About Aunt Billies

Aunt Billies is a popular local café located in Blackburn, Victoria, Australia, known for specialty coffee and a modern Australian brunch menu with Middle Eastern influences. The café offers dine‑in and takeaway options, with a focus on quality espresso, brunch classics with a twist, and house-made sweets and pastries. It operates as a single-location, bricks-and-mortar business, and more information about current opening hours, menu items, and contact details is available on their official website at auntbillies.com.au.

A charge from “Aunt Billies” on your bank or card statement typically comes from an in‑person purchase at the café, such as coffee, breakfast, brunch, or takeaway food. You might see this charge if you tapped or inserted your card at their EFTPOS terminal, paid via a digital wallet (like Apple Pay or Google Pay), or settled a group bill where your card was used. In some cases, you might briefly see a pending or pre-authorisation amount if the payment was processed, then adjusted (for example, when adding a tip or changing the final amount before the transaction completed).

If you’re unsure about a charge from Aunt Billies, start by checking your recent visits to the café, any shared meals or group payments, and your receipts (paper or email) from the date of the transaction. Compare the transaction date and amount with your own records, and check whether a family member or colleague may have used your card. For billing questions, contact the café using the details listed on auntbillies.com.au (usually via phone, email, or their contact form) and provide the transaction date, exact amount, and the last four digits of your card so they can look it up in their point-of-sale system. If you suspect the charge is fraudulent and the café cannot identify it, contact your bank or card issuer to dispute the transaction or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Aunt Billies.

  1. AUNT BILLIES CAFE BLACKBURN AUS

Frequently Asked Questions

Why do I see a charge from Aunt Billies on my bank statement?

Aunt Billies is a café in Blackburn, Victoria, so a charge usually means you (or someone with access to your card) paid for coffee, brunch, or takeaway food at their premises. The transaction may appear under a descriptor like “AUNT BILLIES BLACKBURN” or similar. Check whether you visited the café on or around the transaction date, or whether your card might have been used for a group bill or shout.

Does Aunt Billies have subscriptions or recurring charges?

No, Aunt Billies operates as a café and does not run subscription or membership billing. All charges should be one‑off transactions corresponding to specific visits or orders. If you see repeated charges you don’t recognise, verify that they match separate visits or receipts, and if not, contact the café and then your bank to investigate.

Why is there a pending or slightly different amount from Aunt Billies on my card?

Some banks first show a pending amount when you tap or insert your card, which is then finalised when the transaction fully processes. If a tip was added, items were changed, or a payment was partially voided, the final settled amount may differ slightly from the initial pending figure. Pending entries usually clear or update within a few business days—if they don’t, contact your bank and, if needed, reach out to Aunt Billies with the transaction details.

Can I get a refund or correction for a wrong charge from Aunt Billies?

If you believe you were charged the wrong amount (for example, items duplicated or an incorrect total), contact Aunt Billies directly as soon as possible with your receipt, transaction date, and exact amount. The café can review the sale in their point‑of‑sale system and, if an error is confirmed, process a refund or adjustment back to the original payment method. Refund timeframes depend on your bank, but usually appear within a few business days once processed.

How can I get a copy of my receipt for a charge from Aunt Billies?

If you didn’t receive or have lost your receipt, reach out to Aunt Billies using the contact details on auntbillies.com.au and provide the transaction date, approximate time, amount, and the last four digits of the card used. They may be able to locate the transaction in their system and issue a reprinted or emailed receipt. Keep in mind that very old transactions may be harder to retrieve depending on their record-keeping period.

Why are there multiple small Aunt Billies charges on the same day?

Multiple charges on the same day can occur if you split bills with friends, made separate payments for different orders (for example, coffee first, then brunch), or if a declined or voided transaction was followed by a successful one. Sometimes banks temporarily show reversals and the final charge at the same time. Review your receipt(s) and check whether any of the entries are marked as reversed or cancelled in your online banking; if you still see duplicates, contact both Aunt Billies and your bank.

How do I contact Aunt Billies about a charge I don’t recognise?

Visit auntbillies.com.au and go to the Contact or About section for their latest phone number, email address, or contact form. When you get in touch, include your full name, the transaction date, exact amount, card type (e.g., Visa, Mastercard), and the last four digits of your card so they can search their records. Avoid sending full card numbers or sensitive banking details by email; your bank can also assist if fraud is suspected.

A family member used my card at Aunt Billies—can they reverse or split the payment?

Once a card payment at Aunt Billies has been processed, it generally can’t be split or reassigned to a different card after the fact. Any change would need to be handled as a discretionary refund at the café’s discretion, with a new payment taken on the correct card. Discuss this directly with Aunt Billies if it’s a recent transaction, and be aware that they are not obliged to alter payments that were correctly authorised.

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