Australia Wide First Aid is a nationally recognised Registered Training Organisation (RTO 31961) that delivers accredited first aid, CPR, and childcare first aid training courses across Australia.
Australia Wide First Aid is a nationally recognised Registered Training Organisation (RTO 31961) based in Brisbane and delivering accredited first aid training right across Australia. They provide nationally accredited units such as HLTAID011 Provide First Aid, HLTAID009 Provide Cardiopulmonary Resuscitation (CPR), and HLTAID012 Provide First Aid in an Education and Care Setting (childcare first aid). Courses are offered in major cities and many regional locations, with options for blended online learning plus one‑day practical workshops, as well as group training for workplaces, schools, and childcare centres.
A charge from “Australia Wide First Aid”, “Aust Wide First Aid”, or similar wording on your bank or card statement usually relates to a course booking or gift voucher purchased through australiawidefirstaid.com.au or over the phone. This might be a one‑off payment for a single course, a bundle of courses (for example, First Aid + CPR together), or a group booking organised by your employer where you’ve agreed to pay all or part of the fee. You may also see a smaller, temporary pre‑authorisation when you first submit your card details online; this is a payment hold used to verify your card and is normally released within a few business days if no final payment is processed.
If you’re unsure about a charge from Australia Wide First Aid, first check your email for booking confirmations, tax invoices, or reminder emails around the date of the transaction (including your spam/junk folder). Log into your account or retrieve your booking on australiawidefirstaid.com.au using your email address to view course details, dates, and payments. For further clarification, contact their customer service team via the contact form or live chat on their website, or by calling their national support line; have your full name, email, and the last four digits of the card that was charged ready so they can quickly locate your booking and help with refunds, rescheduling, or correcting any duplicate or mistaken payments.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Australia Wide First Aid.
What types of charges from Australia Wide First Aid might appear on my bank statement?
Most charges relate to course fees for accredited first aid, CPR, or childcare first aid training booked online or over the phone. You might see a charge for a single course, a combined First Aid + CPR booking, a workplace group booking contribution, or the purchase of a gift voucher. The descriptor may appear as “AUSTRALIA WIDE FIRST AID”, “AUST WIDE FIRST AID”, or similar, depending on your bank.
How much do Australia Wide First Aid courses typically cost?
Prices vary by course type and location, but standard CPR (HLTAID009) is often in the lower range (commonly around AUD $50–$80), with Provide First Aid (HLTAID011) and Childcare First Aid (HLTAID012) usually higher (often around AUD $90–$150). Discounts are frequently offered for online bookings, weekday courses, or promotional codes. For the most accurate, up‑to‑date pricing, check the course page for your chosen location on australiawidefirstaid.com.au.
Why do I see a small or pending charge from Australia Wide First Aid that later disappeared?
A small or pending charge (or $0–$2 authorisation) can occur when you first enter your card details so the payment gateway can verify your card. This is a temporary authorisation hold, not a final payment, and it should fall off your account automatically within a few business days. If a pending amount remains for more than 7 business days, contact your bank and, if needed, reach out to Australia Wide First Aid support with a screenshot of the transaction.
Can Australia Wide First Aid charges be recurring or subscription-based?
Australia Wide First Aid charges are generally one‑off payments for specific course dates rather than ongoing subscriptions. However, if you book multiple courses or renew your CPR annually, you may notice similar amounts charged around the same time each year as you re‑enrol. Check your email for separate booking confirmations for each course to confirm these are individual transactions.
How do I cancel or reschedule a course and will I get a refund?
You can usually reschedule or cancel your booking by logging into your account or using the ‘Manage Booking’ link in your confirmation email from Australia Wide First Aid. Their policies often allow rescheduling with reasonable notice, while cancellations may attract an administration fee or be converted to course credit, depending on how close to the course date you cancel. Review the Course Terms & Conditions on their website or contact customer service for specific advice about your booking date and location.
How do I request a refund for an Australia Wide First Aid charge I don’t recognise?
If you believe the charge is incorrect or unauthorised, first check whether a family member, employee, or colleague used your card to book training. If you still don’t recognise it, contact Australia Wide First Aid via the support form or live chat on australiawidefirstaid.com.au, or call their national office with the transaction date, amount, and the name on the card. They can look up the payment, explain what it relates to, and process a refund or correction if it was charged in error, in line with their refund policy.
How can I contact Australia Wide First Aid about a billing or payment issue?
You can reach Australia Wide First Aid through the ‘Contact Us’ page on australiawidefirstaid.com.au, where you’ll find a support form and, during business hours, live chat. They also list a national phone number for bookings and support, and in some cases a direct email address for administration and accounts queries. When contacting them, include your full name, email used for the booking, course location, and a screenshot or description of the charge so they can assist quickly.
Why is my Australia Wide First Aid charge amount different from the advertised course price?
Differences can occur due to discount codes, promotional pricing, location‑based pricing, late‑change fees, or optional extras like hard‑copy certificates or workplace-specific training components. Check the tax invoice attached to your confirmation email, which provides a line‑by‑line breakdown of the total charged, including GST if applicable. If something doesn’t match what you expected, contact their support team with your invoice number so they can review and, if necessary, adjust the charge.