Australian Institute of Company Directors

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The Australian Institute of Company Directors is an independent, membership-based organization that provides governance education, training, and resources for company directors and boards, as well as advocacy on corporate governance issues.

Sydney, New South Wales, Australia
aicd.com.au

About Australian Institute of Company Directors

The Australian Institute of Company Directors (AICD) is a membership-based professional body focused on governance education and director development. Based in Sydney and operating nationally across Australia, AICD provides courses, qualifications, resources, and events for current and aspiring company directors, board members, and executives. Its offerings include the well-known Company Directors Course, short courses, online programs, boardroom briefings, director tools, and policy and advocacy work on corporate governance standards. Members typically pay an annual fee for access to resources, discounts on courses and events, and participation in AICD’s professional community.

A charge from the Australian Institute of Company Directors on your bank or card statement usually relates to a membership fee, course or program enrolment, exam or assessment fee, event registration (such as briefings, conferences, or webinars), or the purchase of publications and governance resources. Many members are on annual recurring billing for their AICD membership, which may auto-renew each year unless cancelled, and some organisations pay for multiple memberships or group training on a corporate account. You may also see separate charges for instalment payment plans, re-scheduling or re-sitting course components, or small temporary authorisation holds if you updated card details or processed a transaction online.

If you’re unsure about an AICD charge, start by logging into your account at aicd.com.au and checking your Membership, Courses, and Orders/Invoices sections for recent payments or renewals. Search your email (including your work email if your employer manages your membership) for AICD enrolment confirmations, tax invoices, or renewal reminders around the charge date. If you still can’t identify the transaction, contact AICD directly via the Contact Us page on aicd.com.au or through their listed phone and email support channels, providing the exact amount, date, and last four digits of the card used; they can locate the invoice and explain whether it relates to membership, training, or an event, and help with cancellations, corrections, or refund requests where applicable.

Bank Statement Variations

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These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Australian Institute of Company Directors.

  1. COMPANY DIRECTOR Sydney AUS

Frequently Asked Questions

Why was I charged annually by the Australian Institute of Company Directors?

Most AICD memberships are billed on an annual recurring basis and will automatically renew on your membership anniversary date unless you cancel in advance. This means you may see a yearly charge for your membership fee, even if you haven’t recently enrolled in a new course. Log into your AICD account and go to your Membership or Billing section to view your renewal date, current membership type, and invoices. If your employer manages your membership, the renewal may still appear on a corporate or personal card used for payment.

What are the typical amounts I might see from the Australian Institute of Company Directors?

Common AICD charges include annual membership fees (usually a few hundred dollars per year, depending on membership category and location), and one-off course fees that can range from shorter online programs to more in-depth qualifications like the Company Directors Course. You may also see smaller amounts for events, webinars, publications, or administrative fees such as re-scheduling or exam-related charges. Your exact pricing and currency (typically AUD) will appear on the tax invoice available in your AICD online account or sent by email at the time of purchase or renewal.

How do I cancel or stop my AICD membership from renewing?

To cancel or prevent your AICD membership from auto-renewing, log into your account at aicd.com.au and go to the Membership or Account/Billing section to review your renewal settings. AICD generally requires notice before your renewal date, so check any terms shown on your renewal reminder or invoice. If you can’t change it online, contact AICD member services via the Contact Us page, phone, or email and request that auto-renewal be disabled and future membership fees not be charged. Keep a record of any confirmation email, and note that AICD typically does not provide pro‑rated refunds for unused portions of a completed membership period.

Why do I see multiple AICD charges close together on my statement?

Multiple charges in a short period can occur if you renewed membership and separately enrolled in a course, conference, or webinar around the same time. It can also happen if you set up a payment plan, where course or program fees are split into instalments charged on scheduled dates. Occasionally, a temporary authorisation may appear alongside the final charge, which should drop off after a few business days. Review your recent AICD emails and invoices to match each amount to a specific membership, course, or event.

How can I get a copy of the invoice or receipt for an AICD charge?

Sign in to your account at aicd.com.au and navigate to your Orders, Invoices, or My Transactions section, where you can usually view and download tax invoices for membership, courses, and events. AICD also emails invoices or receipts to the address on file at the time of payment—check both your personal and work email, as well as spam folders. If you still can’t locate the document, contact AICD support with the transaction date, amount, and payment method so they can resend the invoice or confirm the details for your records or expense claim.

How do I request a refund or transfer for an AICD course or event?

Refunds or transfers for AICD courses and events are subject to their booking and cancellation policies, which can vary by program and are outlined during registration and in your confirmation email. If you need to withdraw, reschedule, or transfer your place, contact AICD as early as possible via the details in your confirmation email or the Contact Us page on aicd.com.au. In some cases, you may be able to transfer to another intake or substitute a participant rather than receive a cash refund. Provide your booking reference, course/event name, and transaction details so they can advise what options apply to your enrolment.

Why do I see a small or ‘pending’ charge from the Australian Institute of Company Directors?

A small or pending amount, often low in value, may be an authorisation hold placed by AICD’s payment processor to verify your card when you update payment details or begin a new transaction. This is not a completed charge and should either disappear or be adjusted to the final course, event, or membership fee within a few business days. If a small pending amount remains on your statement for longer than a week or converts into a posted transaction that you don’t recognise, contact both your card issuer and AICD with a screenshot or statement extract so it can be investigated.

What should I do if I don’t recognise an AICD charge or it was made on the wrong card?

First, confirm whether you—or your employer on your behalf—recently renewed membership, booked training, or registered for an AICD event around the date of the charge. Check your AICD online account and recent email confirmations to see if the amount matches any invoice, and verify whether a saved card or corporate card was selected at checkout. If you still believe the charge is incorrect, contact AICD directly with the date, exact amount, and last four digits of the card so they can trace the transaction, correct any billing error, or advise next steps. If you suspect fraud and AICD confirms no related account in your name, notify your bank or card issuer immediately to dispute the transaction and secure your card.

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