Azazie Inc.

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Azazie Inc. is an online retailer specializing in made-to-order bridal gowns, bridesmaid dresses, and formalwear sold directly to consumers through its website.

San Jose, California, United States

About Azazie Inc.

Azazie Inc. is an online bridal and formalwear company that focuses on made-to-order dresses for weddings and special occasions. The brand offers wedding gowns, bridesmaid dresses, mother-of-the-bride styles, flower girl dresses, accessories, and other formalwear, typically in a wide range of sizes and colors. Azazie operates primarily as a direct-to-consumer e-commerce business, allowing customers to customize certain aspects of their garments and order at-home try-on samples.

A charge from “AZAZIE INC” on your card statement usually corresponds to a purchase or pre-order of a wedding dress, bridesmaid dress, or other special-occasion attire made on azazie.com. This can include payments for sample dresses (Try-On program), accessories (veils, belts, jewelry), fabric swatches, rush production fees, shipping costs, or partial payments if you used installment options through their checkout partners. In some cases, you might also see a charge related to exchanges or re-orders following a return.

If you don’t recognize the charge, first check your email for order confirmations from Azazie under the email addresses you or a family member may have used for wedding planning. Log into your Azazie account (if you created one) to review order history, payment details, and status. For further questions or to dispute or clarify a charge, you can contact Azazie customer support via their website’s help/contact page, where they typically offer email and online form support. Having your order number, date of purchase, and the last four digits of the charged card available will help expedite resolution of billing or refund issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Azazie Inc..

  1. AZAZIE INC

Frequently Asked Questions

Why do I see a charge from AZAZIE INC on my card?

A charge from AZAZIE INC usually means someone used your card to purchase a wedding dress, bridesmaid dress, formalwear, sample dresses (Try-On), accessories, or fabric swatches on azazie.com. Check recent wedding- or event-related purchases made by you or household members.

What are common charge amounts from Azazie?

Common Azazie charges range from small amounts (around $2–$20) for fabric swatches, $10–$40 per dress for the Try-On program, and higher amounts (often $80–$500+) for bridesmaid dresses and bridal gowns, plus shipping or rush fees if selected. The exact amount depends on the style and options chosen.

How do I cancel or change my Azazie order to avoid additional charges?

Log into your Azazie account and go to your Orders page as soon as possible. Many items are made-to-order, so changes or cancellations are only allowed within a short time window after purchase. If the self-service options are unavailable, contact Azazie support via their website’s contact form with your order number to request a change or cancellation.

How can I request a refund from Azazie for a dress or accessory?

Visit azazie.com and review the Returns & Exchanges policy for your specific item type (ready-to-ship vs. made-to-order). Then submit a return request through your account or the returns portal within the allowed timeframe. Once your return is received and processed, any approved refund is issued back to the original payment method used for the AZAZIE INC charge.

Does Azazie place temporary or pending charges on my card?

Depending on the payment method or installment provider used at checkout, you may see a pending authorization when you place an order. This is typically converted to a final charge once the order is confirmed. If a pending amount disappears without posting, it was likely an authorization hold rather than a completed charge.

How do I contact Azazie about an unrecognized or incorrect charge?

Go to azazie.com and navigate to the Help or Contact Us section. You can usually reach Azazie via an online contact form or email. Provide your full name, the last four digits of the card, the exact charge amount and date, and any order numbers or email addresses that might be associated with the purchase.

Can multiple charges from AZAZIE INC appear for one order?

Yes. You may see separate charges for the main order, shipping or rush production fees, and try-on dresses or swatches if those were ordered separately. Additionally, if you used an installment service at checkout, you may see multiple scheduled charges as part of that plan.

Where can I find a receipt or invoice for my Azazie purchase?

Receipts and order details are emailed to the address used at checkout and are also available in your Azazie account under Order History. If you can’t locate the email, search your inbox and spam folder for “Azazie,” or log in to azazie.com to download or review your order invoice that corresponds to the AZAZIE INC card charge.

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