Basic Coffee

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Basic Coffee is a local coffee shop and café brand in Marburg, Germany, offering specialty coffee drinks, baked goods, bagels, bowls and light meals through locations such as Basic Coffee Bagels & Sweets and Basic Kitchen Coffee Bar.

Marburg, Germany
basic-coffee.com

About Basic Coffee

Basic Coffee is a local coffee shop and café brand based in Marburg, Germany, known for specialty coffee drinks, freshly baked goods, bagels, bowls and other light meals. Under names like “Basic Coffee Bagels & Sweets” and “Basic Kitchen Coffee Bar,” they operate as sit‑in cafés and takeaway spots where you can order espresso drinks, filter coffee, teas, soft drinks, pastries, and breakfast or lunch-style dishes. Orders are typically placed in person at the counter or, in some locations, via phone or online ordering for pickup.

A Basic Coffee charge on your bank or card statement usually comes from an in‑store purchase at one of their Marburg locations, such as paying for coffee, bagels, cakes, or a small meal. Amounts are often relatively small (for example, the cost of one drink and a snack) but can be higher if you paid for multiple people, catering, coffee beans, merchandise, or a party order. In some cases, you might see a charge related to a stored‑value or gift card purchase or reload, or from using a mobile wallet (Apple Pay, Google Pay, etc.) where the café name appears slightly shortened or stylized (e.g., “BASIC COFFEE MARBURG”).

If you’re unsure about a Basic Coffee charge, start by checking your recent visits to Marburg and any coffee, breakfast, or lunch purchases you made around the transaction date. Look for a corresponding receipt in your email if you requested a digital receipt, in your wallet if you received a paper one, or in any food‑ordering apps you use for pickup or delivery. To resolve questions, visit basic-coffee.com and use the contact details or form listed there (usually under “Kontakt” or “Impressum”), or call the café location if you remember where you paid; have the transaction date, exact amount, and last four digits of your card ready so staff can look it up. If the café cannot locate the transaction or you believe the charge is fraudulent, contact your bank or card issuer to dispute the payment or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Basic Coffee.

  1. Basic Coffee Marburg DEU

Frequently Asked Questions

Why do I see a charge from BASIC COFFEE or BASIC KITCHEN on my bank statement?

This charge typically comes from an in‑person purchase at one of Basic Coffee’s cafés in Marburg, such as coffee, bagels, baked goods, or a light meal. The descriptor on your statement may appear as “BASIC COFFEE,” “BASIC KITCHEN COFFEE BAR,” or a similar variation, depending on which location and payment processor was used. Check whether you or someone in your household visited a Basic Coffee café on or near that date.

What typical amounts are Basic Coffee transactions for?

Most Basic Coffee charges are small to medium amounts corresponding to café purchases—often in the range of a few euros for a drink up to a higher amount if you ordered several items, brunch for multiple people, or takeaway boxes. Larger totals can occur if you purchased whole beans, gift cards, or catering platters for an office or event. If the amount seems unusually high for a single coffee, consider whether it might reflect multiple orders on one bill or a group payment.

Can Basic Coffee appear as a recurring or repeated charge?

Basic Coffee does not operate a traditional digital subscription like a streaming service, so most charges are one‑time transactions from café visits. However, you might see repeated charges if you are a frequent customer, if you regularly reload a gift card or stored-value card, or if you have a standing catering or office order billed to the same card each week or month. If you see truly automated recurring debits that you don’t recognize, contact Basic Coffee and your bank to confirm whether a standing order exists.

Why do I see a small pending charge or authorization from Basic Coffee?

Some card terminals or mobile wallets may place a temporary authorization (for example, a small amount) when you tap or insert your card, especially for contactless or open-tab style payments. This authorization ensures your card is valid and is later adjusted to the actual purchase total when the transaction is finalized. Authorization holds should disappear or be corrected to the final amount within a few business days; if a small test amount remains on your account, contact your bank or Basic Coffee with the date and amount.

How can I get a receipt or invoice for my Basic Coffee purchase?

If you paid in store, you likely received a printed receipt at the counter; check your wallet or bags from that day. Some locations can also provide a digital receipt if you requested one by email or if you ordered via a food‑ordering or delivery app—check the order history in that app. For a replacement receipt or a formal invoice (for example, for business expenses or catering), contact Basic Coffee via the details on basic-coffee.com, providing the transaction date, approximate time, amount, and last four digits of your card.

How do I resolve an incorrect or duplicate Basic Coffee charge?

First, compare the charge with your receipts and any app orders to confirm whether it could reflect multiple items or a tip. If you still believe you were charged incorrectly or twice, contact Basic Coffee directly (by phone or via the contact form on basic-coffee.com) and give them the transaction details so they can look it up in their point-of-sale system and issue a correction or refund if appropriate. If you cannot resolve it with the café or suspect fraud, notify your bank or card issuer promptly to file a dispute.

How can I contact Basic Coffee about a charge on my card?

Visit basic-coffee.com and look for the “Kontakt” or “Impressum” page, where you’ll find current contact options such as a contact form, email address, and sometimes phone numbers for specific locations. If you know which café you visited (for example, Basic Coffee Bagels & Sweets or Basic Kitchen Coffee Bar in Marburg), you can call that location directly during opening hours. When you reach out, have your name, the purchase date and time, the exact amount, and the last four digits of the card used so staff can quickly locate the transaction.

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