Bassendean Fresh

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Bassendean Fresh is an independent local grocery and fresh food store trading under the corporate entity Nama Group Pty Ltd, offering everyday supermarket items and fresh produce in Bassendean, Western Australia.

Bassendean, Western Australia, Australia

About Bassendean Fresh

Bassendean Fresh is an independent local grocery and fresh food store located in Bassendean, Western Australia and operates under the corporate entity Nama Group Pty Ltd. The store offers everyday supermarket items such as pantry staples, dairy, frozen foods, snacks, and beverages, alongside fresh fruit and vegetables, meat, deli items, and other household essentials. As a neighborhood grocer, Bassendean Fresh primarily serves local residents and nearby businesses, focusing on walk‑in, in‑store shopping rather than online or subscription‑based services.

A charge from Bassendean Fresh (or from Nama Group Pty Ltd) usually appears on your bank or card statement when you make an in‑store purchase using EFTPOS, debit, or credit card. The description line may show as “BASSENDEAN FRESH,” “NAMA GROUP PTY LTD,” or a similar variation, and the amount will typically match your grocery shop total, which can range from small top‑up visits to larger weekly or family shops. In some cases you may see a small temporary “pending” or “pre‑authorisation” amount if your bank briefly verifies your card, or if a transaction was started and then voided or reversed at the checkout.

If you’re unsure about a Bassendean Fresh charge, first compare the date and amount with any recent grocery visits to Bassendean, WA, and check your in‑store receipt if you still have it. You can also review your mobile banking app for nearby transaction locations to confirm it was made at the store. For questions or to request a copy of a receipt, contact the store directly by phone or in person (you can find their current contact details via Google Maps or a local directory by searching “Bassendean Fresh” or “Nama Group Pty Ltd Bassendean”). If you suspect an error—such as being charged twice, an incorrect amount, or a card used without your permission—speak with the store first, then contact your bank or card issuer promptly to dispute or block further transactions if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bassendean Fresh.

  1. NAMA GROUP PTY LTD\SHOP 3/ BASSENDEAN SH

Frequently Asked Questions

Why does my statement show a charge from Nama Group Pty Ltd instead of Bassendean Fresh?

Bassendean Fresh trades under the corporate entity Nama Group Pty Ltd, so your bank or card statement may display “NAMA GROUP PTY LTD,” “NAMA GROUP BASSENDEAN,” or a similar descriptor instead of “Bassendean Fresh.” This is normal and reflects the legal business name registered with your payment network. If the transaction date and amount line up with a recent grocery shop in Bassendean, it is likely this store.

Does Bassendean Fresh offer subscriptions or recurring billing for groceries?

Bassendean Fresh is a local walk‑in grocery store and typically processes purchases as one‑time, in‑store transactions. They are not known for running subscription or membership billing like meal kits or online grocery subscriptions. If you see multiple similar charges, they are usually separate shop visits rather than an automatic recurring subscription. If you believe you’re being billed regularly without shopping there, contact the store and your bank to investigate.

What are common charge amounts from Bassendean Fresh?

Common charge amounts from Bassendean Fresh can vary widely depending on your shop—small top‑up trips may be under AUD $20, while regular or family grocery shops can easily be between AUD $50 and $200 or more. You may also see odd‑cent totals (for example, $37.46 or $82.15) because the charge reflects the exact sum of your items at checkout. If an amount looks much higher than your usual shop, check whether multiple receipts were printed or if a second transaction was processed by mistake.

Why do I see a pending or small temporary charge from Bassendean Fresh?

Some banks briefly place a small pre‑authorisation or show a transaction as “pending” when your card is first processed at the EFTPOS terminal. This can happen if a transaction is cancelled, voided, or adjusted at the checkout—for example, if the cashier reverses the sale or you switch payment methods. These temporary authorisations normally drop off your account automatically within a few business days and should not become final charges. If a pending amount posts incorrectly, contact both the store and your bank with the date and amount.

How can I get a copy of my receipt or verify what I was charged for?

To obtain a copy of your receipt, visit Bassendean Fresh in person or call the store, providing the exact transaction date, approximate time, card type (e.g., Visa or Mastercard), and the amount charged. If their point‑of‑sale system allows, staff may be able to look up the transaction and reprint a receipt or confirm the basket total and payment status. You can usually find their current phone number and opening hours by searching for “Bassendean Fresh Bassendean WA” on Google Maps or an online directory.

How do I resolve an incorrect or duplicate Bassendean Fresh charge?

If you believe you were charged the wrong amount or see a duplicate charge from Bassendean Fresh, start by contacting the store directly with your receipt (if available) and the details from your bank statement. The store may be able to confirm whether a duplicate transaction occurred and process an in‑store refund or reversal where appropriate. If you cannot reach a resolution with the merchant or suspect fraud, contact your bank or card issuer immediately to dispute the transaction and to secure your card from further unauthorised use.

Can I get a refund from Bassendean Fresh if I return items or was overcharged?

Refunds at Bassendean Fresh generally follow standard supermarket practices: you’ll usually need to return the item(s) and present your original receipt so staff can verify the purchase. If you were overcharged due to a scanning or pricing error, the store may correct the total and process a refund to the same card you used. Processing times for the refund to appear back on your statement can vary by bank but often take a few business days. Always keep your grocery receipts until you’ve confirmed the final amount on your account.

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