About BE.AN by Workshop Bros
BE.AN by Workshop Bros is a small specialty espresso bar in Melbourne’s CBD, operated by the well-known Workshop Brothers cafe group. They serve high-quality espresso-based coffees, filter brews, and a selection of light pastries and grab-and-go items aimed at city workers and commuters. As a bricks‑and‑mortar café, most transactions occur in person at the counter using EFTPOS, contactless cards, or mobile wallets, and charges may reference either “BE.AN,” “BE.AN by Workshop Bros,” or a variation of “Workshop Bros” on your bank statement.
A charge from BE.AN by Workshop Bros will almost always relate to an in-person purchase, such as a coffee, pastry, snack, or small food item. The amount may reflect a single order, multiple coffees for a group, or a takeaway breakfast or lunch-style purchase. In some cases, your bank may show a small temporary authorization when you tap or insert your card, especially with mobile wallets, which can look like a duplicate or pending charge until it settles to the final purchase amount. BE.AN does not typically offer recurring subscriptions, so you should expect one‑off charges rather than ongoing billing.
To verify a BE.AN by Workshop Bros charge, start by checking the date and amount against your recent visits to Melbourne’s CBD and any coffee or food purchases you made around that time. Look for receipts in your email or banking app if you used a mobile wallet, or paper receipts if you requested one at the café. If you still have questions, visit workshopbros.com.au and use the contact or location details provided there to get in touch with the team, providing the exact transaction date, time, and amount from your statement. Common issues—such as confusion over a split bill, a mistaken tap, or an unsettled authorization—are usually resolved quickly once the specific transaction is identified.