Question 1

Why does my bank statement say “TST*GARDEN GROVE TAP ROO” instead of Beachwood Brewing?

Accepted Answer

The “TST*” prefix indicates the Toast point‑of‑sale system, and the merchant name is configured as “Garden Grove Tap Room” for Beachwood Brewing’s taproom at SteelCraft in Garden Grove. Even though the statement truncates the name to “GARDEN GROVE TAP ROO,” the charge is from Beachwood Brewing’s Garden Grove taproom, not from Toast itself.([beachwoodbbq.com](https://beachwoodbbq.com/gardengrove.html?utm_source=openai))

Question 2

What kinds of purchases usually generate a Garden Grove Tap Room/Beachwood Brewing charge?

Accepted Answer

Most charges come from in‑person bar tabs at the Garden Grove taproom, including pints, flights, crowlers or cans to go, and sometimes food purchased from partnered vendors within the SteelCraft complex. Your final total may include sales tax and any tip you added when closing out the check.([beachwoodbbq.com](https://beachwoodbbq.com/gardengrove.html?utm_source=openai))

Question 3

Can Beachwood Brewing at Garden Grove place a temporary hold on my card?

Accepted Answer

Yes. Like many bars and taprooms, the Garden Grove location may run an initial authorization when you open a tab, which can appear as a pending charge. When the tab is closed, that hold is replaced by the final amount including tip; the original pending authorization usually disappears within a few business days, depending on your bank’s policies.

Question 4

How can I get a copy of my receipt for a Garden Grove Tap Room charge?

Accepted Answer

If you provided an email or phone number at checkout, Toast may have sent you a digital receipt automatically. Otherwise, you can call the Garden Grove taproom and request a receipt reprint or email; give them the transaction date, approximate time, and last four digits of the card so they can locate your check in the Toast system.([toasttab.com](https://www.toasttab.com/local/garden-grove-tap-room-12900-euclid-st-unit-115/r-da3b5e7b-e31c-4685-b730-1178381b0137?utm_source=openai))

Question 5

How do I dispute or correct an incorrect charge from Beachwood Brewing’s Garden Grove taproom?

Accepted Answer

Start by contacting the Garden Grove taproom directly and explain the issue—such as being charged the wrong total, seeing a duplicate charge, or not recognizing a tab. They can look up the transaction in Toast and issue adjustments or refunds if appropriate. If the charge still appears incorrect after speaking with them, you can then open a formal dispute with your card issuer using the documentation they provide.

Question 6

Does Beachwood Brewing’s Garden Grove taproom run any recurring or subscription charges?

Accepted Answer

No. The Garden Grove taproom primarily processes one‑time, in‑person purchases for drinks and to‑go beer. If you see recurring monthly charges, they are likely from a different merchant and should be reviewed separately with your bank.

Question 7

Why is the final posted amount different from the amount I first saw pending from Garden Grove Tap Room?

Accepted Answer

When you first pay, Toast may authorize the pre‑tip amount. After you sign and add a gratuity, the system adjusts the transaction to the final total. Your bank may show the smaller pending amount at first, then replace it with the higher posted amount including tip once the batch settles.

Question 8

How can I contact Beachwood Brewing about a Garden Grove Tap Room transaction?

Accepted Answer

You can visit the Garden Grove taproom at SteelCraft (12900 Euclid St, Garden Grove, CA) during business hours or use the contact form and location information on beachwoodbrewing.com to reach their staff. Provide your visit date, the last four digits of your card, and transaction amount so they can quickly track down your check in Toast.([beachwoodbbq.com](https://beachwoodbbq.com/gardengrove.html?utm_source=openai))

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