Bells Hotel

Bar95% confidence

Bells Hotel is a large, independently operated pub in South Melbourne featuring multiple bars, a rooftop terrace, beer garden, sports bar, gaming/TAB facilities, and a bistro-style menu for dining and events.

South Melbourne, Victoria, Australia
bellshotel.com.au
Owned by Saxon Group (venue owner/operator)

About Bells Hotel

Bells Hotel is a large, independently operated pub and bar venue located in South Melbourne, Victoria, Australia. Spread across multiple levels and spaces, it features several bars, a rooftop terrace, a beer garden, a sports bar with big-screen TVs, gaming/TAB facilities, and a bistro-style dining area. The venue caters to casual drinks, pub meals, live sport viewing, and private functions such as birthdays, corporate events, and celebrations, with food and beverage packages available for groups.

A charge from Bells Hotel will usually relate to purchases made on-site, such as food, drinks, gaming/top-up transactions, or TAB wagering processed through the venue’s payment terminals. You might see this charge if you opened a bar tab, paid a bill for a group, settled a function or event booking, or paid a deposit or minimum spend for a private area. In some cases, there may be a temporary authorization hold on your card when opening a tab or confirming a booking, which can appear as a pending transaction before it is finalized or released.

To verify a Bells Hotel charge, start by checking the date and amount against any visit you made to the venue, group events you attended, or function bookings you or your company arranged. Look for receipts in your email (for online enquiries or bookings) or paper receipts from the venue; if you used a digital wallet, check the transaction details there. If you still have questions, visit bellshotel.com.au for current contact details and get in touch via phone or email with the date, last four digits of your card, and the exact amount so staff can look up the transaction. Common issues—such as duplicate charges, bar tabs left open, or confusion over group bills—are usually resolved by the venue’s management or accounts team once they can identify the specific payment.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bells Hotel.

  1. Bells Hotel South Melbour AUS

Frequently Asked Questions

Why do I see a charge from Bells Hotel on my bank statement?

Most Bells Hotel charges are from in-venue spending on food, drinks, or gaming/TAB services at their South Melbourne pub. The charge may also relate to a bar tab you opened, a group bill you paid, or a deposit or final payment for a function or event held at the venue. Check whether you or someone in your household visited Bells Hotel around the transaction date.

What description or merchant name might Bells Hotel use on my statement?

Bells Hotel charges typically appear with a description similar to “BELLS HOTEL,” sometimes followed by “S MELBOURNE” or “AUS” depending on your bank. The wording can vary slightly between card issuers and may also show as a generic EFTPOS or card transaction with Bells Hotel listed as the merchant. Reviewing the location details in your online banking can help confirm it is the South Melbourne venue.

Can Bells Hotel place a temporary hold or pre-authorisation on my card?

Yes. If you open a bar tab or provide a card to secure an event booking, Bells Hotel may place a temporary pre-authorisation on your card to confirm funds. This can appear as a pending or separate amount and is usually released automatically within a few business days if it is not converted into a final charge. If a hold has not dropped off after a week, contact your bank and then the venue with your transaction details.

I think I was charged twice at Bells Hotel. What should I do?

First, review your receipts and check whether one of the entries is a pending pre-authorisation and the other is the final charge. If both amounts have fully posted and appear to be duplicates, contact Bells Hotel directly using the phone or email listed at bellshotel.com.au and provide the date, time, amount, and last four digits of your card. The venue can check their point-of-sale records and, if a duplicate is confirmed, arrange a reversal or refund through their accounts team.

How do I get an invoice, itemised receipt, or tax receipt for my Bells Hotel charge?

If you need an itemised receipt or tax invoice, contact Bells Hotel with the visit date, approximate time, total amount, and last four digits of the card used. They can usually retrieve your transaction from their point-of-sale system and email you a copy, especially for corporate or function-related spending. For function packages, you may also have received an invoice or confirmation by email at the time of booking—check your inbox and spam folder.

I was charged by Bells Hotel for a function or event I don’t recognise. Could this be a booking deposit or minimum spend?

Bells Hotel often takes deposits or processes prepayments for private functions, event spaces, or set menus, which can appear as standalone charges separate from on-the-day spending. These may be paid by the event organiser, a company card, or a designated individual and can be processed days or weeks before the actual function date. Check with colleagues, family members, or your events team to see if the card was used to secure a booking at Bells Hotel.

Does Bells Hotel offer any ongoing memberships or subscriptions that could create recurring charges?

Bells Hotel primarily operates as a walk-in pub and event venue and does not commonly bill customers on a monthly subscription basis like streaming or software services. Recurring charges, if any, would more likely be related to regularly scheduled corporate or social events that you or your organisation have arranged with them under a specific agreement. If you see repeat charges, review internal bookings or speak with your accounts department to confirm whether Bells Hotel is an approved vendor.

How can I contact Bells Hotel about a charge I don’t recognise or want to dispute?

Go to bellshotel.com.au and use the contact details provided there—typically a main venue phone number and a general or functions email address. When you get in touch, include the transaction date, amount, whether it is pending or posted, and the last four digits of your card so staff can locate it in their system. If you suspect fraud or your card has been compromised, notify your bank immediately in addition to contacting the venue.

This merchant is in the Bar category

Browse all

Related Merchants

ALH Group
Shoal Bay Country Club
Imperial Hotel Paddington
ALH Hotels
Shooters Bali

Compare Bells Hotel

vsALH GroupvsShoal Bay Country ClubvsImperial Hotel Paddington

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you