Berkley Connect Insurance Solutions

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Berkley Connect Insurance Solutions is a surplus lines insurance broker within the W. R. Berkley group that facilitates the placement and billing of commercial excess and surplus (E&S) insurance policies. It helps Berkley insurance companies and agents place specialized property and casualty coverage for business clients nationwide.

Scottsdale, Arizona, USA
berkleyaspire.com
Owned by W. R. Berkley Corporation

About Berkley Connect Insurance Solutions

Berkley Connect Insurance Solutions is a licensed surplus lines insurance broker that operates as part of the W. R. Berkley group of companies, supporting brands such as Berkley Aspire and other Berkley underwriting units. It focuses on placing commercial excess and surplus (E&S) lines insurance—specialized property and casualty coverage for businesses that may not fit standard admitted insurance markets. Berkley Connect handles wholesale and internal brokerage functions, helping agents and Berkley insurers distribute tailored coverage for industries like contractors, distributors, real estate, manufacturing, and other specialty risks. ([berkleyaspire.com](https://www.berkleyaspire.com/the-team/?utm_source=openai))

A charge from “berkley connet co” or similar wording on a bank statement is likely a premium payment or direct-billed installment related to a commercial insurance policy placed through Berkley Connect Insurance Solutions for one of W. R. Berkley’s insurance companies. Berkley materials specifically highlight "Direct Bill with Payment Plan" options and automated renewals, which can result in recurring monthly, quarterly, or annual premium charges processed under the Berkley Connect name, even though the underlying policy branding might be Berkley Aspire, Berkley Accident and Health, or another Berkley business. ([berkleyaspire.com](https://www.berkleyaspire.com/media/1515/distributors.pdf?utm_source=openai))

To verify or resolve questions about this charge, the policyholder (or business owner) should first locate their insurance documents—declarations pages, invoices, or emails—from the issuing Berkley company; these often reference Berkley Connect Insurance Solutions in the billing or surplus lines broker section. The next step is to contact the agent or broker who arranged the coverage, or use the billing/support contacts on the relevant Berkley brand site (often via berkleyaspire.com or berkley.com) referencing the policy number, invoice number, and the amount charged. If the transaction looks unfamiliar, check whether a business partner, co-owner, or office manager authorized new coverage or a renewal. For suspected errors, disputed charges, or cancellations, reach out promptly to the Berkley billing team or your agent to request clarification, cancellation effective dates, or potential premium refunds in line with the policy terms. ([berkleyaspire.com](https://berkleyaspire.com/billing/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Berkley Connect Insurance Solutions.

  1. berkley connet co entry descr: debitpmt SEC: WEB IND ID:# 652916541 ORIG ID: F800146791

Frequently Asked Questions

Why do I see a charge from “berkley connet co” or “Berkley Connect Insurance Solutions” on my account?

This descriptor typically reflects a premium payment billed through Berkley Connect Insurance Solutions, a surplus lines broker within the W. R. Berkley group. The charge is usually tied to a commercial insurance policy—often marketed under a brand like Berkley Aspire or another Berkley company—but the billing is processed in the Berkley Connect name.

Is Berkley Connect Insurance Solutions the same as my Berkley Aspire or other Berkley-branded insurance policy?

Berkley Connect Insurance Solutions is not the insurer itself; it is the licensed surplus lines broker that facilitates the placement and billing of surplus lines policies for Berkley companies such as Berkley Aspire and others. Your actual insurer will be named on the policy declarations page, while Berkley Connect often appears on billing and surplus lines notices. ([berkleyaspire.com](https://www.berkleyaspire.com/the-team/?utm_source=openai))

What kinds of amounts does Berkley Connect typically bill for?

Berkley Connect generally bills commercial insurance premiums and related charges, which may appear as a full annual premium, a down payment, or installment amounts under a direct-bill payment plan. Documentation from Berkley Aspire and related businesses notes options for installment billing with a small per‑installment fee, so recurring charges of consistent amounts are common. ([berkleyaspire.com](https://www.berkleyaspire.com/media/1515/distributors.pdf?utm_source=openai))

How can I confirm which policy or coverage a Berkley Connect charge is for?

Match the date and amount of the charge to your latest invoice or billing schedule from your Berkley insurer (for example, Berkley Aspire). Your declarations page or invoice will list policy numbers and due dates; if the documentation references direct bill or Berkley Connect Insurance Solutions as the surplus lines broker, that is the likely source. If you still cannot identify it, contact your retail insurance agent or the billing/contact number provided on your Berkley policy documents.

How do I cancel a policy that is being billed through Berkley Connect and stop future charges?

To cancel coverage, you must follow the cancellation process for the underlying insurance policy, which is usually initiated through your retail agent or directly with the issuing Berkley company (such as Berkley Aspire). Once the policy is cancelled effective a specific date and any earned premium is calculated, Berkley Connect’s billing will stop and any return premium, if owed, will be processed according to the policy’s cancellation terms.

How do I request a refund or dispute a charge from Berkley Connect Insurance Solutions?

Start by contacting your agent or broker and the customer service or billing department listed on your policy documents, providing the transaction date, amount, and last four digits of the card or account charged. If an error is confirmed—such as duplicate billing, billing after a documented cancellation, or an incorrect installment schedule—the Berkley billing team can issue an adjustment or refund. You may also open a dispute with your bank, but resolving it directly with Berkley usually leads to faster clarification.

Does Berkley Connect place authorization holds or temporary charges?

Most transactions associated with Berkley Connect are actual premium payments rather than small authorization holds. However, if you recently updated payment information online or set up a new direct-bill plan, your financial institution may briefly show pending transactions before they post as completed premium payments. If a pending item does not clear or convert to an expected premium amount, contact your agent or Berkley billing for clarification.

How can I contact Berkley about a charge if I can’t find my original policy paperwork?

If you do not have your policy documents handy, check emails for terms like “Berkley Aspire,” “W. R. Berkley,” or your agent name, then use the contact forms or phone numbers on berkleyaspire.com or berkley.com. Provide your business name, address, and the charge details so the support team or your agent can locate any active or recently cancelled policies associated with Berkley Connect Insurance Solutions. ([berkleyaspire.com](https://berkleyaspire.com/billing/?utm_source=openai))

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