Bessa Coffee is a specialty coffee kiosk in Milton, Brisbane, serving espresso-based drinks, batch brew, teas, hot chocolate and light food such as jaffles and pastries in an outdoor laneway setting.
Bessa Coffee is a specialty coffee kiosk located in Milton, Brisbane, Queensland, Australia. Set in an outdoor laneway environment, they focus on high-quality espresso-based drinks, batch brew filter coffee, teas, hot chocolate and a rotating selection of simple food such as jaffles and pastries. The kiosk has a casual, walk-up format and often serves local workers, commuters and visitors. You can find their latest opening hours, menu highlights and announcements on their Instagram profile at instagram.com/bessacoffee.
A Bessa Coffee charge will usually appear on your bank or card statement after you’ve made an in‑person purchase at their kiosk. This might include a one‑off coffee, multiple drinks for a group, a light meal (like jaffles or pastries), or a combination of items. If they use a modern point‑of‑sale terminal, smaller test or “card verification” amounts may briefly appear as pending when you tap or insert your card; these are authorization holds used to confirm your card is valid and should drop off automatically. Some customers may also see repeat charges over multiple days if they are regulars buying coffee on their commute.
If you don’t immediately recognize a Bessa Coffee charge, start by checking the date, time and location of the transaction against when you might have been in Milton, Brisbane, and whether someone else in your household used your card. Look for the receipt in your email or SMS if you chose a digital receipt at the kiosk, or check your wallet or bag for a paper receipt. The descriptor on your statement may read as “BESSA COFFEE,” “BESSA COFFEE MILTON,” or similar. For specific questions, you can contact them via Instagram direct message at instagram.com/bessacoffee or visit the kiosk during opening hours and speak with staff, who can look up transactions by date, time and amount to help clarify or resolve any billing concerns.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bessa Coffee.
Why do I see a Bessa Coffee charge on my statement when I only remember buying one coffee?
Bessa Coffee is a physical kiosk, so most charges come from in‑person purchases of drinks and light food. If the amount seems higher than a single coffee, it may include additional items such as a second drink, alternative milk, extra shots, pastries or jaffles, or multiple orders in one transaction. Check your statement for the exact date and time and compare it to when you visited Milton, Brisbane. If the total still doesn’t make sense, visit the kiosk or contact them via Instagram so staff can review their transaction records.
What typical amounts might Bessa Coffee charges be for?
Common Bessa Coffee charges are usually small, everyday amounts reflecting café purchases—for example, single digits to low double digits in Australian dollars, depending on how many drinks or food items you ordered. A simple coffee will be at the lower end, while multiple drinks, specialty options, or jaffles and pastries will increase the total. Multiple separate visits in a day will show as separate charges, each with its own time stamp. If you see a much larger amount, it may represent a group order or catering-style purchase, which staff can confirm if you ask.
Why is there a small or $0 Bessa Coffee transaction showing as pending?
Some payment terminals used by cafés place a small temporary authorization on your card—sometimes a very small amount or even $0—to verify that the card is valid before finalizing the purchase. This can show up as a separate pending or reversed entry on your online banking. These holds are not actual charges and should disappear automatically within a few business days. If a small authorization appears to remain posted as a real charge after several days, contact your bank and, if needed, speak with Bessa Coffee staff so they can check their records.
Can Bessa Coffee set up subscriptions or recurring payments on my card?
Bessa Coffee operates as a walk‑up kiosk and typically processes one‑time, in‑person transactions rather than subscriptions. You should not see automated recurring charges from them in the way you would from an online subscription service. If you notice multiple Bessa Coffee charges on different days, it usually reflects separate visits or repeat purchases, not a subscription. If you suspect ongoing billing you did not authorize, contact your bank immediately and then reach out to Bessa Coffee to see if they can identify any unusual activity on their terminal.
How can I get a copy of my receipt for a Bessa Coffee purchase?
If you selected an emailed or SMS receipt at the time of payment, check your inbox or messages for a receipt from the payment provider used at the kiosk (it may not be labeled exactly as “Bessa Coffee” in the sender line). For paper receipts, check your wallet, bag, or car from the day you visited Milton. If you no longer have the receipt, visit the kiosk with the exact date, approximate time, and amount from your bank statement; staff can often look up the transaction on their point‑of‑sale system and confirm the details for you.
How do I dispute or question a charge from Bessa Coffee?
Start by confirming the transaction details—date, time, and amount—against when you or a family member may have visited the kiosk. If you still believe the amount is incorrect or duplicated, bring your statement (or a screenshot) to Bessa Coffee during opening hours or contact them via Instagram direct message with the specific transaction information. They can review their till and terminal logs to verify what was processed and, if there was an error such as a duplicate charge, may be able to reverse or refund it. If you can’t resolve it directly, contact your bank to open a formal dispute.
Does Bessa Coffee offer refunds or corrections if I was charged the wrong amount?
Bessa Coffee can generally correct genuine mistakes such as being charged twice for the same order or being rung up for the wrong item. To request a correction, go back to the kiosk as soon as possible with your receipt or a screenshot of the transaction from your bank, and explain what happened. Staff will check their transaction history for that date and time and, if an error is confirmed, process a refund or adjustment through their payment terminal. Refunds may take a few business days to appear back on your card, depending on your bank.
How can I contact Bessa Coffee about a charge if I’m not in Brisbane?
If you’re unable to visit the kiosk in person, the best way to reach Bessa Coffee is via their Instagram page at instagram.com/bessacoffee, where you can send a direct message. Include the last four digits of your card, the exact transaction amount, date and time, and a screenshot of the statement line (covering any sensitive information) so they can search their records. They may ask a few additional questions to confirm the transaction details before advising whether a refund or clarification is needed. If you cannot reach them or need urgent help, contact your bank to review or dispute the charge.