Best & Less

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Best & Less is an Australian discount retailer specializing in affordable clothing, footwear, and basic homewares for families.

Sydney, NSW, Australia
bestandless.com.au
Owned by Best & Less Group

About Best & Less

Best & Less is an Australian discount retailer focused on affordable clothing, footwear, and basic homewares for the whole family. With hundreds of stores across Australia and an online shop at bestandless.com.au, they are best known for budget-friendly babywear, kids’ clothing, school uniforms, underwear, sleepwear, and casual basics for men and women, along with seasonal items like swimwear and winter apparel. Customers can shop in-store or online, use gift cards and buy-now-pay-later options such as Afterpay and Zip, and often take advantage of regular sales and multi-buy deals.

A Best & Less charge typically appears on a bank or card statement after you make a purchase in one of their Australian stores or through their website. Statement descriptors may look like “BEST & LESS,” “BEST&LESS ONLINE,” “BEST AND LESS AU,” or similar, and will usually reflect the total of your in-store transaction or online order in Australian dollars (AUD). You might also see temporary authorization holds when you place an online order or update your payment details, partial charges or refunds if an order was split or an item was out of stock, or adjustments related to returns or price corrections. Best & Less does not operate a subscription service, so recurring monthly charges are usually due to repeated purchases rather than memberships.

If you’re unsure about a Best & Less charge, first check recent in-store receipts, your email for order confirmations from bestandless.com.au, and your online account order history if you’ve shopped via their website. Compare the transaction date and amount with any Click & Collect, online, or in-store purchases you or a family member may have made. For further help, visit the Help/Contact section at bestandless.com.au to use their contact form or live chat (when available), or call their customer service team; they can look up transactions using your name, email, or order number. Common billing issues—such as duplicate-looking charges, pending holds, or refunds not yet visible—are usually resolved by your bank within a few business days, but Best & Less support can confirm what was charged or refunded on their side.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Best & Less.

  1. BEST AND LESS CASUARINA AUS

Frequently Asked Questions

Why do I see a Best & Less charge on my statement when I only remember shopping once?

This often happens if you placed an online order that was shipped in multiple parcels, or if part of your order was refunded due to an item being out of stock. You may see one charge for the original order and a separate line for a partial refund or adjustment. Check your order confirmation and any follow-up emails from bestandless.com.au for details of split shipments or cancelled items.

Does Best & Less charge any ongoing subscription or membership fees?

No, Best & Less does not offer subscription or membership services, and they do not charge recurring fees. All charges are tied to specific purchases, such as in-store transactions, online orders, or lay-by payments where available. If you see repeated Best & Less charges, they generally correspond to separate shopping trips or online orders made over time.

What are typical Best & Less charge amounts, and can small amounts be legitimate?

Best & Less is a discount retailer, so transaction amounts can range widely—from under AUD $10 for basics like socks or underwear to a few hundred dollars for larger family or seasonal shops. It’s normal to see small amounts (e.g., AUD $5–$30) for single items or clearance purchases. Very small amounts around $1–$3 may be temporary card authorizations that drop off once your bank finalizes the transaction.

Why do I see a pending or temporary Best & Less charge that later disappears or changes amount?

When you place an online order, Best & Less may place a temporary authorization hold on your card to confirm that funds are available. Your bank may show this as a pending charge, which is later replaced by the final transaction total once your order is processed and dispatched. If items are cancelled or out of stock, the final captured amount can be lower than the initial authorization, and the unused portion of the hold is released by your bank within a few business days.

How can I get a copy of my Best & Less receipt or tax invoice to verify this charge?

For online purchases, log into your account at bestandless.com.au and view your Order History to download or print your invoice; guest checkout customers can refer to the order confirmation email which includes a summary of items and charges. For in-store purchases, check your physical receipt or any emailed receipt if you opted for one at checkout. If you no longer have your receipt, contact Best & Less customer service with the approximate date, store location (if applicable), amount, and last four digits of your card so they can attempt to locate the transaction.

How do refunds and returns from Best & Less appear on my bank statement?

Approved refunds are generally processed back to the original payment method, and your statement will usually show a separate line item from Best & Less with a negative or credit amount. For card purchases, it can take around 3–10 business days for the refund to appear, depending on your bank. If you returned part of an order, the refund will often be for a smaller amount than the original charge, reflecting only the items returned and any applicable adjustments.

How do I dispute or ask about a Best & Less charge I don’t recognize?

Start by checking whether a family member or someone with access to your card shopped at Best & Less in-store or online around the transaction date. If you still don’t recognize it, contact Best & Less via the Help/Contact section of bestandless.com.au or by calling their customer service team, providing the transaction amount, date, and the name on the card. They can confirm whether the charge corresponds to an order or in-store purchase in their system. If the charge cannot be matched or appears fraudulent, contact your bank or card issuer to formally dispute it.

Can I cancel or change an online Best & Less order after I see the charge on my statement?

Online orders are usually processed quickly, so cancellations or changes are often only possible within a short time frame after placing the order. If you need to modify or cancel, contact Best & Less customer service immediately using the details at bestandless.com.au with your order number. If the order has already been packed or shipped, you may need to wait for delivery and then follow their returns policy for a refund or exchange, which will appear as a separate credit on your statement once processed.

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