About Bidfood
Bidfood Australia is a national foodservice distributor that supplies food, beverages, cleaning and catering products primarily to restaurants, cafes, pubs, clubs, healthcare facilities, schools, and other hospitality operators. Operating from multiple branches across Australia and headquartered in Sydney, Bidfood offers an extensive product range that includes fresh, frozen, chilled, and ambient foods, along with packaging and hospitality supplies. Most customers order through business accounts using Bidfood’s online ordering platform (myBidfood) or via sales representatives, with goods delivered directly to their premises.
A Bidfood charge typically appears on a bank or card statement when a business customer places an order for stock or catering supplies, or settles a monthly account. Charges can be for one-off orders, recurring or standing orders (for example, weekly deliveries), or consolidated invoices covering multiple deliveries within a billing period. You might also see separate entries for service fees, delivery charges, or credits/adjustments, and card payments may be processed under a specific local branch name or as “BIDFOOD” followed by a location. Some accounts are set up on 7‑, 14‑ or 30‑day terms, so the charge might correspond to an invoice issued days or weeks earlier.
If you’re unsure about a Bidfood charge, start by checking who in your organisation orders foodservice supplies, and compare the amount and date with recent Bidfood invoices or delivery dockets. Business customers can log into their myBidfood account to review past orders, invoices, and statements, or contact their local Bidfood branch or accounts receivable team using the phone number or email shown on their invoice or at bidfood.com.au. Common billing issues—such as duplicate payments, incorrect amounts, or unrecognised branch names—are usually resolved by providing your invoice number, account number, and charge date so Bidfood can trace the transaction and, where appropriate, issue a correction or refund.