Big Bamboo

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Big Bamboo is a local bar in Billings, Montana, offering alcoholic beverages in a casual, neighborhood-style setting.

Billings, MT

About Big Bamboo

Big Bamboo appears to be a small, locally operated bar located in Billings, Montana. As a bar, it likely focuses on serving beer, wine, and mixed drinks, and may also offer bar snacks or a limited food menu. The name and context suggest a relaxed, possibly tiki- or island-themed atmosphere, catering to nearby residents and visitors looking for a casual place to have a drink.

A charge from this merchant would typically result from purchasing drinks, food, or possibly merchandise at the bar. Because they process payments through Square (appearing on statements as “SQ *BIG BAMBOO” or similar), your card could be run at the bar counter or at a handheld terminal. In some cases, you might see an initial pending authorization—for example, for a tab that was opened—followed by a final charge once the tab is closed and any tip is added.

If you have questions about a charge from Big Bamboo, first compare the transaction date and amount with when you visited bars or restaurants in Billings, MT. Check any itemized receipt or email/text confirmation provided by Square at the time of purchase. To resolve disputes or clarify a charge, you would typically need to contact the bar directly by phone or in person; if contact details are not on your receipt, you can search online for “Big Bamboo bar Billings MT” to locate current contact information. If you still don’t recognize the transaction, contact your card issuer to inquire about the charge or to dispute it.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Big Bamboo.

  1. SQ *BIG BAMBOO 5719 MT BILLINGS SQ *BIG BAMBOO US

Frequently Asked Questions

Why does my statement show SQ *BIG BAMBOO or SQ *BIG BAMBOO US instead of just Big Bamboo?

Square is the payment processor that Big Bamboo uses to run card payments. On your statement, Square often appears as a prefix (e.g., “SQ *”) before the actual merchant name, so a visit to Big Bamboo may show up as “SQ *BIG BAMBOO” or similar.

What types of purchases usually result in a charge from Big Bamboo?

Most charges from Big Bamboo are for bar tabs—beer, wine, cocktails, nonalcoholic drinks, and possibly small food items or bar snacks. If you opened a tab for the night, the final charge would include your drinks, any food ordered, and the tip you authorized.

Why is there a pending or slightly higher amount from Big Bamboo on my card?

Bars that use Square sometimes place an initial authorization hold when you open a tab or run your card, which can be a rounded or estimated amount. When the tab is closed and the final total plus tip is entered, that pending authorization is replaced by the actual final charge. The original hold should drop off automatically after a few days.

How can I get an itemized receipt for my charge at Big Bamboo?

If you provided an email address or phone number at checkout, Square can send you a digital receipt directly. Otherwise, you’ll need to contact Big Bamboo and request a copy of the receipt from the date and approximate time of your visit, providing the last four digits of your card and the exact amount charged.

I don’t recognize this charge from Big Bamboo—what should I do?

First, confirm whether you or anyone with access to your card was at a bar in Billings, Montana, around the transaction date. If no one recognizes the visit, search online for contact information for Big Bamboo and ask them to look up the transaction. If you still believe it’s unauthorized, notify your bank or card issuer immediately and ask about disputing the charge or replacing your card.

Can I cancel or void a charge from Big Bamboo after I’ve signed the receipt?

Once you’ve signed for a bar tab and the payment has been captured through Square, it usually can’t be unilaterally cancelled. However, if there was a mistake (such as being charged twice or charged the wrong amount), contact Big Bamboo as soon as possible and request a correction or refund; if that isn’t resolved, your card issuer may be able to assist with a dispute.

How do refunds from Big Bamboo processed through Square appear on my statement?

If Big Bamboo issues a refund, it will be processed through Square back to your original payment card. On your statement, it should appear as a separate credit with a description similar to the original charge, often including “SQ *BIG BAMBOO,” and it may take a few business days to post depending on your bank.

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