Big Fun

Entertainment85% confidence

Australian party and event hire company providing inflatables, rides, arcade games and other amusement equipment for private and corporate events.

Sydney, New South Wales, Australia
bigfun.com.au

About Big Fun

Big Fun is an Australian party and event hire company based in Sydney, NSW, specialising in inflatables, carnival rides, arcade games, photo booths, and a wide range of amusement equipment for private, school, council and corporate events. They supply, deliver, install and supervise equipment for birthdays, fairs, brand activations, team-building days, and large public events across Sydney and often wider New South Wales. Bookings are typically made in advance through their website (bigfun.com.au), where customers receive quotes tailored to their event size, location, and equipment needs.

A Big Fun charge may appear on your bank or card statement after you book equipment hire, pay a deposit to secure a date, settle a final event balance, or approve a security bond for potential damage or cleaning fees. You might see their name associated with online card payments processed via their booking system, phone bookings, or emailed invoices. In some cases, your bank may show a pending or slightly different amount first (for example, a pre-authorisation or partial deposit) that is later adjusted to the final agreed hire price once the booking is confirmed or the event is completed.

If you’re unsure about a Big Fun charge, start by checking recent event plans, school or club activities, or work-related functions where you may have authorised an event booking. Look for email quotes, invoices, or booking confirmations from bigfun.com.au in your inbox or with your event organiser, as charges are usually linked to a dated hire agreement. To resolve questions, contact Big Fun directly via the enquiry or contact page on their website and provide your full name, event date, venue, and the last four digits of the card used so they can locate your booking; they can explain the charge, resend invoices or receipts, adjust details if there’s a billing error, and advise on refunds or bond returns where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Big Fun.

  1. SQ *BIG FUN Sydney AUS

Frequently Asked Questions

Why was I charged by Big Fun when my event hasn’t happened yet?

Big Fun commonly takes a deposit or full prepayment to secure your event date and reserve specific equipment, especially during busy periods. This charge can appear weeks or months before the actual event. The remaining balance (if any) is usually due closer to the event date, as outlined in your quote or invoice. Check your booking confirmation from bigfun.com.au to see the agreed payment schedule.

Why do I see two separate Big Fun charges for the same event?

It’s normal to see more than one charge if you paid an initial deposit and then later paid the remaining balance, or if a refundable security bond was processed separately. One transaction may represent the hire fee, while another could be a security bond held against damage or cleaning costs. Review your invoices and payment receipts, which usually itemise deposit, balance, and any bond amounts as separate line items.

What are typical Big Fun charge amounts for event hire?

Big Fun’s pricing varies depending on the type of equipment, hire duration, staffing, and travel distance. Smaller items or a single inflatable for a private party may be a few hundred dollars, while larger corporate or public events with multiple rides and attendants can reach into the thousands. Your exact amount should match a written quote or invoice issued to you or your organisation; if the figure doesn’t match, contact Big Fun with your booking details for clarification.

How do I change, cancel, or postpone a Big Fun booking and avoid extra charges?

To change or cancel your booking, you’ll need to contact Big Fun directly using the contact details or reply email shown on your quote or confirmation from bigfun.com.au. Their ability to refund or transfer your payment depends on how much notice you give and whether your event date can be rebooked, as outlined in their booking terms. In many cases, they may offer to reschedule your event or transfer the deposit to a new date rather than fully forfeiting it, but this is subject to their current policies and availability.

How can I request a refund or the return of my security bond from Big Fun?

If you believe you’re owed a refund or the return of a security bond, start by locating your invoice or hire agreement, which should describe the bond and refund terms. After the event, Big Fun typically inspects equipment and then processes any refundable bond back to the original payment method within a stated timeframe, provided there is no damage or breach of conditions. If the bond or agreed refund hasn’t appeared after the time indicated in your paperwork, contact them via their website with your booking reference and payment date so they can investigate and confirm the status.

Why is there a pending or slightly different Big Fun amount on my statement?

Some banks initially show a pending or estimated amount when a card transaction is first processed, especially if a pre-authorisation or security bond is involved. Big Fun may place a hold for a bond or process an initial charge that is later adjusted to the final invoice total once all details are confirmed. The pending amount should update to the exact invoice figure after your bank finishes processing, which can take a few business days. If the final posted amount doesn’t match your invoice, contact Big Fun with a screenshot of the charge for review.

How can I verify that a Big Fun charge is linked to my booking or event?

Search your email (and spam folder) for messages from bigfun.com.au containing quotes, booking confirmations, or invoices that match the date and amount of the charge. You may also want to check with family members, school P&Cs, sports clubs, or your workplace events team, as they may have used your card or passed the cost through to you for reimbursement. If you still can’t identify the payment, use the enquiry form or contact details on Big Fun’s website and provide the transaction date, amount, and the name on the card so they can look up the booking and confirm who made it.

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