Billabong

Clothing94% confidence

Billabong is a global surf and lifestyle apparel brand selling clothing, swimwear, wetsuits, and accessories through its website and retail partners. Charges from “O5 BILL, LLC” on statements are typically for online purchases from Billabong.

Burleigh Heads, Queensland, Australia
billabong.com
Owned by Authentic Brands Group

About Billabong

Billabong is an iconic Australian surf and lifestyle brand known for boardshorts, bikinis, wetsuits, casual apparel, and accessories for men, women, and youth. The brand operates globally and sells primarily through its e‑commerce site, partner retailers, and select branded stores. In the United States, its online storefront and related digital services are operated by a corporate entity called O5 BILL, LLC, which appears in legal notices and privacy policies associated with billabong.com.([billabong.com](https://www.billabong.com/pages/privacy-policy?utm_source=openai))

A charge labeled “O5 BILL, LLC” (or similar) on a card statement is most often tied to a Billabong online order, such as clothing, swimwear, wetsuits, or accessories purchased via billabong.com or through Billabong’s official marketplace channels. This may include one‑time purchases, orders placed using promotional codes, or charges tied to loyalty program redemptions. In some cases, small temporary authorizations may appear when you place an order or update your payment method, and then later drop off or be replaced by the final transaction amount.

If you have questions about a charge from O5 BILL, LLC/Billabong, start by checking your email for order confirmations or shipping notifications from billabong.com and reviewing your account order history if you created an account at checkout. You can also contact Billabong customer service using the contact details on their website or in the Terms of Use, which list O5 BILL, LLC as the operating company for the U.S. site.([billabong.com](https://www.billabong.com/pages/terms-of-use?utm_source=openai)) If you still don’t recognize the transaction, you may wish to ask family members who share the card, and then, if necessary, dispute the charge with your card issuer while Billabong’s support team investigates.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Billabong.

  1. O5 BILL, LLC

Frequently Asked Questions

Why does my card statement show a charge from O5 BILL, LLC instead of Billabong?

O5 BILL, LLC is the U.S. operating entity behind billabong.com and appears in Billabong’s privacy policy and terms of use as the legal company running the site.([billabong.com](https://www.billabong.com/pages/privacy-policy?utm_source=openai)) When you purchase from Billabong’s official website or related digital channels in the U.S., the merchant descriptor on your card can show as O5 BILL, LLC, O5 BILL, or O5 BILL/BILLABONG instead of just “Billabong.”

What types of purchases usually create an O5 BILL, LLC/Billabong charge?

Typical O5 BILL, LLC charges come from online orders placed at billabong.com or through Billabong’s official marketplace listings, including apparel, swimwear, wetsuits, outerwear, and accessories. Order totals may include product cost, taxes, shipping, and any discounts applied at checkout.

Can O5 BILL, LLC/Billabong place temporary authorization holds on my card?

Yes. Like many e‑commerce retailers, Billabong (via O5 BILL, LLC) may place a temporary authorization on your card when you submit an order or update your payment method to verify available funds. This pending amount may differ slightly from the final total and should drop off or be replaced by the settled transaction within a few days, depending on your bank’s policies.

How do I find the details of a specific O5 BILL, LLC charge from Billabong?

Log into your account on billabong.com and check your order history for recent purchases matching the charge amount and date, or search your email for order or shipping confirmations from Billabong around the time of the transaction. If you checked out as a guest, the email confirmation (and any tracking emails) will usually contain your order number and full charge breakdown.

How can I cancel or change an order associated with an O5 BILL, LLC/Billabong charge?

Billabong orders generally begin processing quickly, so cancellations or changes are time‑sensitive. Use the order‑status link in your confirmation email or contact Billabong customer service via the support/contact options on billabong.com as soon as possible with your order number to request cancellation or modification. If the order has already shipped, you may need to follow their return policy instead.([billabong.com](https://www.billabong.com/pages/terms-of-use?utm_source=openai))

What is Billabong’s policy on refunds for orders billed as O5 BILL, LLC?

Refunds for purchases billed as O5 BILL, LLC follow Billabong’s standard return and refund policies, which are outlined on billabong.com and referenced in the site’s Terms of Use and Return Policy.([billabong.com](https://www.billabong.com/pages/terms-of-use?utm_source=openai)) After your return is processed or an order is cancelled, the refund will be issued back to the original payment method; timing varies by bank but often takes 3–10 business days to appear.

How do I contact support about an unrecognized O5 BILL, LLC/Billabong charge?

Use the contact information provided in Billabong’s Terms of Use or on their customer service page—typically an email address such as customerservice@billabong.com and a U.S. toll‑free phone number.([billabong.com](https://www.billabong.com/pages/terms-of-use?utm_source=openai)) Provide the last four digits of your card, the transaction date, and amount so support can help locate the related order.

What should I do if I don’t recognize any Billabong purchase that matches this O5 BILL, LLC charge?

First, confirm that no one else with access to your card (family members, authorized users) made a Billabong purchase. If no one recognizes the transaction and Billabong support cannot locate a matching order, contact your bank or card issuer to report the charge as potentially fraudulent and follow their dispute process. Your issuer may issue a provisional credit while they investigate.

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