Bingo Industries is an Australian recycling and waste management company providing skip bin hire, waste collection, recycling and resource recovery services across the east coast of Australia.
Bingo Industries is an Australian recycling and waste management company headquartered in Auburn, New South Wales, servicing residential, commercial, and industrial customers across the east coast of Australia. They specialise in skip bin hire, scheduled waste collection, construction and demolition waste services, recycling and resource recovery, and tailored waste management solutions for businesses and strata properties. Bingo operates recycling centres and transfer facilities, and focuses on diverting waste from landfill through sorting and resource recovery.
A Bingo Industries charge may appear on your bank or card statement if you’ve booked a skip bin (for a home renovation, clean-up, or building job), arranged a one-off waste collection, or if your business or strata property has an ongoing waste service agreement with Bingo. Charges can be processed as one-time payments for bin hire, delivery and pick-up, tonnage or weight-based disposal fees, or additional costs such as extended hire, extra collections, or contamination/overweight fees. For business and strata customers, you may see regular recurring charges aligned with your service schedule (e.g., weekly or fortnightly collections) billed monthly. If you booked or paid online, you might also see temporary authorisation holds when a card is validated, which should drop off once the final amount is settled.
To verify or resolve questions about a Bingo Industries charge, start by checking recent bookings and invoices in your email, any job reference numbers provided at the time of booking, and any waste management contracts your business or building has in place. Compare the amount and date on your statement with your Bingo invoice or online account details, and look for related descriptions like “skip bin hire,” “waste collection,” or your job/site reference. If something doesn’t match, contact Bingo directly via the contact details on bingoindustries.com.au (phone and contact form) with your full name, service address, invoice or job number, and the last four digits of the card charged so they can locate the transaction, clarify the fee, adjust any billing errors, or discuss refunds or credits where appropriate.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bingo Industries.
Why did Bingo Industries charge me when I only hired a skip bin once?
For residential and one-off customers, Bingo Industries typically charges the full skip bin hire amount upfront when you place the booking, which covers delivery, standard hire duration, and pick-up, plus an included waste allowance. If the final waste weight exceeds the included allowance, or if there were surcharges for restricted items, you may see an additional charge processed after the bin is weighed at a facility. Check your booking confirmation and final invoice for a breakdown of hire fees, tonnage charges, and any surcharges. If you can’t locate your invoice, contact Bingo via their website with your name, service address, and approximate service date so they can resend it.
What are common Bingo Industries charge amounts I might see on my statement?
Common Bingo Industries charges for residential skip bin hire are typically a single amount that covers the bin size and hire period, which can range from modest fees for small household clean-up bins to higher charges for larger construction bins; prices vary by region, waste type, and duration. Business and strata customers often see regular monthly invoices covering scheduled collections (e.g., wheelie bins, front-lift bins, or hook bins), sometimes with separate line items for disposal, rental, and environmental levies. Additional charges may appear for extra or unscheduled collections, overweight loads, or contamination fees where incorrect materials are placed in a bin. The exact amount should be itemised on your Bingo invoice, which you can request or view through your account or by contacting their billing team.
Why do I see a pending or small Bingo Industries charge that later disappears?
If you booked or updated payment details online, Bingo Industries (via their payment processor) may place a temporary authorisation hold on your card to verify that the card is valid and has available funds. This can appear as a pending charge or a small amount that never actually posts to your account. Once your booking is confirmed and the final amount is processed, the authorisation hold should be automatically released by your bank within a few business days. If a pending hold remains for longer than a week, contact your bank first, then Bingo with a screenshot of the transaction if it still appears unresolved.
How can I cancel or change a Bingo Industries skip bin booking and avoid extra charges?
To cancel or reschedule a skip bin booking, you generally need to contact Bingo Industries before the scheduled delivery date or within the notice period stated in your booking confirmation. If you cancel early enough, Bingo may waive or reduce cancellation fees; if the truck is already dispatched or the bin has been delivered, partial charges or call-out fees may apply. To change the bin size, hire duration, or pick-up date, reach out to them via the phone number or contact form on bingoindustries.com.au with your booking or job number so they can adjust the order and advise of any fee differences. Always review the terms in your confirmation email, as these outline cut-off times and potential cancellation or rescheduling costs.
I’m a business customer—why am I being billed monthly by Bingo Industries?
Commercial and strata customers usually operate under a service agreement with Bingo Industries that covers regular waste and recycling collections, bin rental, and disposal fees. These services are typically billed on a recurring monthly cycle based on your contracted service level (for example, the number and size of bins and the collection frequency). You may also see additional lines on your invoice for extra pick-ups, overweight loads, contamination, or changes to service levels during the month. To review or modify your ongoing services, contact your account manager or the Bingo customer service team listed on your invoice or their website.
How do I dispute a Bingo Industries charge or request a refund?
If you believe you’ve been overcharged—for example, due to an incorrect weight, unexpected fee, or duplicated transaction—gather your invoice, booking confirmation, and any photos or documentation from the job site. Then contact Bingo Industries’ customer service through the contact details on bingoindustries.com.au, clearly stating the charge amount, transaction date, and the last four digits of the card used. Their billing team can review weighbridge records, booking notes, and GPS data from the collection to confirm the charge and, where an error is found, arrange a correction, refund, or credit to your account. If the transaction is not recognised at all, they may also ask you to check with family members, tenants, or staff who may have authorised the service before escalating it as a possible fraudulent charge with your bank.
How can I contact Bingo Industries about a charge on my card?
Visit bingoindustries.com.au and go to the Contact or Customer Service section to find the most current phone numbers and email/contact forms for billing and general enquiries. When you reach out, have your full name, service address, company or strata name (if applicable), invoice or job number, and the exact amount and date of the charge ready so they can quickly locate the transaction. For business customers, the details of your account manager or dedicated service team are often listed on your contract or invoice and can be used for direct billing questions. Avoid sending full card numbers by email—only provide the last four digits if requested for identification.
I don’t recognise this Bingo Industries charge—could it be linked to my property or business without my knowledge?
Yes, in some cases the payer on record for a Bingo Industries account may be an owner, landlord, strata manager, or head office, while the services occur at a different site or unit. You might see a charge if your details were used for a strata or commercial waste contract, a renovation at a rental property you own, or a clean-up authorised by someone in your household or business. Check with your property manager, strata/body corporate, or relevant staff to see if a skip bin or waste service was recently ordered under your card. If nobody recognises the transaction, contact Bingo with the charge details so they can identify the job site and clarify who booked the service.