Blue Bottle Coffee

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Blue Bottle Coffee is a specialty coffee roaster and retail café chain known for its single-origin beans, meticulous brewing methods, and third-wave coffee focus, operating cafés and selling packaged coffee and merchandise in the US and Asia.

Oakland, California, United States
Owned by Nestlé

About Blue Bottle Coffee

Blue Bottle Coffee is a specialty coffee roaster and café brand headquartered in Oakland, California, with locations across the United States and in parts of Asia (including Japan, South Korea, and Hong Kong). The company focuses on high-quality, freshly roasted single-origin beans and blends, carefully sourced from producers around the world. Blue Bottle operates brick‑and‑mortar cafés, sells whole-bean coffee, ready-to-drink beverages, brewing equipment, and branded merchandise, and offers online ordering and coffee subscriptions through bluebottlecoffee.com.

A Blue Bottle Coffee charge may appear on your bank or card statement for several reasons. Common scenarios include in‑café purchases of drinks or food, online orders of coffee beans or brewing gear, and recurring Blue Bottle coffee subscriptions (often labeled as "Blue Bottle Coffee" or "Blue Bottle Coffee Subscription"). You might also see a charge tied to a gift subscription, a prepaid order, a mobile app purchase, or a recurring delivery from their "Blue Bottle at Home" offerings. In some cases, there may be a small temporary authorization hold when you add or update a payment method, or a larger pending amount that later adjusts to the final ticket total (for example, when adding a tip in-store).

If you’re unsure about a Blue Bottle Coffee charge, start by checking your recent café visits and online orders at bluebottlecoffee.com or via any order-confirmation emails. Log into your Blue Bottle account (if you have one) to review subscription status, upcoming orders, and order history; gift subscriptions may be managed through the original purchase email. For unresolved questions, you can contact Blue Bottle customer support through the Help/Contact links on their website, where you can submit a request or find location-specific phone/contact details. If you believe a charge is incorrect, gather your statement, any receipts, and order confirmations before reaching out, and if you suspect fraud, contact both Blue Bottle support and your bank or card issuer to dispute the transaction and secure your account.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Blue Bottle Coffee.

  1. SQ *BLUBTTL COF SF
  2. SQ *BLUE BOTTLE COF

Frequently Asked Questions

Why do I see a recurring charge from Blue Bottle Coffee every month?

Blue Bottle Coffee offers recurring subscription services—often under names like “Blue Bottle at Home” or coffee subscriptions—that bill automatically on a regular schedule (for example, every 1–4 weeks). If you signed up for a subscription, you’ll be charged each time a shipment is prepared, which may appear as a monthly or more frequent charge depending on your chosen cadence. You can verify this by logging into your account at bluebottlecoffee.com and checking the Subscriptions or Orders section for upcoming shipments and billing dates.

What are typical prices for Blue Bottle Coffee subscriptions and one-time orders?

Blue Bottle Coffee subscription pricing generally depends on the coffee type, bag size, and frequency, but many home subscriptions fall in the approximate range of $18–$30 per shipment before tax and shipping. One-time purchases of whole-bean coffee often range around $18–$28 per bag, while brewing equipment, kits, and merchandise can run from under $20 to well over $100 for premium gear. In-café purchases will usually appear as smaller charges that match your drink and food total plus any tip you added.

How do I cancel, pause, or change my Blue Bottle Coffee subscription?

To cancel or modify your Blue Bottle Coffee subscription, log into your account at bluebottlecoffee.com and navigate to the Subscriptions or Blue Bottle at Home section. From there, you can change your delivery frequency, skip an upcoming shipment, update your coffee selection, or cancel the subscription outright. Be aware that changes typically must be made before the next roast/ship date; if a shipment has already been processed, that charge may still go through and the coffee will be delivered.

Why was I charged by Blue Bottle Coffee after I thought I cancelled my subscription?

Blue Bottle Coffee usually processes subscription charges shortly before roasting and shipping each order. If you cancelled after your next shipment was already in processing, the current cycle may still be billed and shipped, with the cancellation applying to future deliveries. Check your account’s next billing/ship date and confirmation emails; if you believe you were charged in error, contact Blue Bottle support with your order number and cancellation details.

How can I request a refund or resolve a billing error with Blue Bottle Coffee?

If you believe you were incorrectly charged, log into your account and review your order and subscription history to confirm what was billed. Then visit bluebottlecoffee.com and go to the Help or Contact section to submit a support request, including your full name, email, order number, the date and amount of the charge, and a brief description of the issue. Blue Bottle’s team will typically review cases such as duplicate charges, incorrect amounts, or problems with your order; eligibility for refunds or replacements may depend on the situation and their current policies.

Why do I see a small or temporary Blue Bottle Coffee charge (like $1) on my statement?

A small pending amount (often $1 or a low dollar value) from Blue Bottle Coffee is usually an authorization hold to verify that your card is valid when you add or update a payment method or place an order. This is not a permanent charge and should automatically drop off or be reversed by your bank within a few business days. If a small authorization remains posted for more than a week, contact your bank first, then reach out to Blue Bottle support with a screenshot of the charge if needed.

Can a café purchase show up differently than an online Blue Bottle Coffee order on my statement?

Yes. In-café purchases may appear with the café location name or city along with “Blue Bottle Coffee,” such as “BLUE BOTTLE COFFEE SF” or “BLUE BOTTLE COFFEE NYC,” while online orders typically reference bluebottlecoffee.com or simply “Blue Bottle Coffee.” Totals from cafés will reflect your in-store receipt, including any tip, whereas online orders will match your order confirmation email including tax and shipping. If the location or amount jogs your memory of a recent visit, it’s likely an in-person transaction rather than a subscription or web order.

How do I contact Blue Bottle Coffee about a charge I don’t recognize?

Go to bluebottlecoffee.com and scroll to the Help or Contact section, where you can access their support form or additional contact details. When reaching out, provide the last four digits of the card charged, the exact amount, date, and any descriptor text from your bank statement (for example, “BLUE BOTTLE COFFEE OAKLAND CA”). Do not send full card numbers via email. Their support team can help identify whether the transaction is tied to a café purchase, an online order, a subscription, or a gift, and advise on next steps if it appears unauthorized.

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