Bob Jane T-Marts

Automotive90% confidence

Bob Jane T-Marts is an Australian chain of tyre and wheel stores offering tyre sales, wheel alignments, wheel balancing and related automotive services.

Melbourne, Victoria, Australia
bobjane.com.au
Owned by Bob Jane Corporation

About Bob Jane T-Marts

Bob Jane T-Marts is a well-known Australian tyre and wheel retailer headquartered in Melbourne, Victoria. With stores across Australia, they specialise in the sale and fitting of car, 4x4, SUV and light commercial tyres, alloy and steel wheels, as well as related services like wheel alignments, wheel balancing and puncture repairs. Many locations also offer additional safety and maintenance services such as tyre safety checks and battery replacement. Customers can book services or browse products online at bobjane.com.au and then complete their purchase either in-store or through the online checkout.

A Bob Jane T-Marts charge may appear on your bank statement if you recently purchased tyres, wheels, or related services such as a wheel alignment, balancing, puncture repair, tyre rotation, or a tyre-and-wheel package. Charges can be one-off transactions for in-store work, online orders paid upfront, or deposits for future fitment appointments. In some cases, you might see a temporary pre-authorisation (an initial hold amount) if a card was used to secure an online booking or if the terminal briefly checks available funds; this usually drops off within a few business days. Recurring charges are less common, but some customers may see periodic payments if they’ve arranged instalment payments or a maintenance/road hazard-type program with their local store.

If you’re unsure about a Bob Jane T-Marts charge, first check any recent tyre or automotive work you’ve had done and look for invoices or booking confirmations in your email or SMS. Compare the date and amount on your bank statement with receipts from the specific store you visited; the statement descriptor may include the store suburb or store number. If you still have questions, contact the store directly (details are on your receipt or via the Store Locator at bobjane.com.au) or use the contact form on their website with the exact charge date, amount, and last four digits of your card. For billing issues such as duplicate charges, incorrect amounts, or refund queries, the individual store that processed the transaction is usually the first point of contact and can reprint invoices, explain work carried out, or initiate any necessary adjustments.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bob Jane T-Marts.

  1. BOB JANE CASTLE HILL CASTLE HILL AUS
  2. BOB JANE EDGECLIFF NOWRA AUS

Frequently Asked Questions

Why did I get a charge from Bob Jane T-Marts on my bank statement?

Most Bob Jane T-Marts charges relate to tyre purchases, wheel alignments, wheel balancing, puncture repairs, tyre rotations, or complete tyre-and-wheel packages. Review any recent visits to a Bob Jane T-Marts store or online bookings you’ve made, and match the date and amount on your statement with your invoice or booking confirmation email.

What are typical amounts I might be charged by Bob Jane T-Marts?

Amounts vary depending on the product or service: simple services like puncture repairs or wheel balancing are usually smaller transactions, while full sets of tyres or wheel-and-tyre packages can be several hundred to over a thousand Australian dollars. Your invoice will itemise tyres, fitting, balancing, alignment, and any additional services or environmental/disposal fees that make up the total charge.

Why do I see a pending or temporary Bob Jane T-Marts charge that later disappears?

Some card issuers show a pre-authorisation when your card is first processed, especially for online bookings or when a payment terminal checks available funds. This appears as a pending or temporary Bob Jane T-Marts charge and usually drops off automatically within a few business days, leaving only the final settled amount. If both the pre-authorisation and final charge remain after a week, contact the store and your bank to investigate.

Can Bob Jane T-Marts charges be recurring or on a payment plan?

Bob Jane T-Marts transactions are usually one-off payments for products and services on the day. However, some stores may offer payment plan or instalment options through third-party finance providers, which can result in scheduled repayments appearing on your statement instead of a single lump sum. If you’re seeing multiple similar amounts, check any finance or instalment agreements you’ve signed at the store.

How can I get a copy of my invoice or receipt from Bob Jane T-Marts?

If you need to verify a charge, you can request a copy of your invoice directly from the store that performed the work. Use the Store Locator at bobjane.com.au to find contact details, then provide the date of service, your vehicle registration, and the last four digits of the card used. Many stores can reprint or email your invoice so you can confirm the exact items and services you were billed for.

How do I dispute a Bob Jane T-Marts charge or request a refund?

Start by contacting the specific Bob Jane T-Marts store that processed the transaction, as individual stores handle their own billing and refunds. Have your invoice number, registration details, and bank statement handy so staff can quickly look up the job. If a billing error is confirmed—such as an incorrect amount or duplicated transaction—the store can generally process a refund back to your original payment method, subject to their returns and warranty policies.

How can I change or cancel an online booking that might be linked to this charge?

If your charge relates to an online booking made via bobjane.com.au, contact the store listed in your booking confirmation email as soon as possible to change or cancel the appointment. Some stores can modify bookings without any fee if you provide reasonable notice, while cancellations of special-order tyres or wheels may be subject to specific terms. Always refer to the details in your confirmation email or speak directly with store staff for the options available.

What should I do if I don’t recognise a Bob Jane T-Marts transaction at all?

First, check with other drivers in your household who may have used your card for tyre or automotive work, and look through recent emails or texts for booking confirmations from Bob Jane T-Marts. If no one recognises the transaction, contact your bank or card issuer to report the charge and then reach out to the store noted on the statement descriptor (often including a suburb or store code). Providing the exact date, amount, and last four digits of your card will help the store confirm whether the transaction is genuine or potentially fraudulent.

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