Boosa

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Boosa is a family-owned Middle Eastern–inspired cafe in Bentleigh East, Melbourne, serving specialty coffee, breakfast, brunch, and lunch dishes with Middle Eastern flavors.

Bentleigh East, Victoria, Australia
boosa.com.au

About Boosa

Boosa is a family-owned, Middle Eastern–inspired café located in Bentleigh East, Melbourne. Known for its specialty coffee and warm neighborhood feel, Boosa serves breakfast, brunch, and lunch dishes that blend modern café culture with Middle Eastern flavors. Guests typically visit for espresso-based coffees, filter brews, pastries, and a seasonal food menu that can include items like shakshuka, pita-based dishes, salads, and other café-style plates.

A Boosa charge on your bank or card statement usually comes from an in-store purchase at their Bentleigh East café, such as coffee, meals, takeaway food, or pastries. You may also see a charge if you ordered ahead or arranged takeaway/delivery through an online ordering system linked from boosa.com.au or a third‑party food delivery platform. Charges can appear slightly different from the café’s trading name, sometimes showing as “BOOSA,” “BOOSA BENTLEIGH EAST,” or similar merchant descriptors, and may include an added tip or surcharge for public holidays or card processing, depending on how your bank displays it.

If you’re unsure about a Boosa charge, first check your recent visit history, receipts, and any email or SMS order confirmations from the date of the transaction. Compare the transaction date and amount to when you last dined in or ordered from the café, including any tips or surcharges. For questions or to request a copy of a receipt, use the contact details listed on boosa.com.au (such as their phone number or contact form), or visit the café in person with your card statement. If the charge still looks incorrect after speaking with the venue, contact your bank or card issuer to dispute the transaction or ask about any pending/duplicate charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Boosa.

  1. Boosa Bentleigh Eas AUS

Frequently Asked Questions

Why do I see a Boosa charge on my statement when I only bought coffee and a snack?

Small café purchases at Boosa, like coffee and a pastry, will usually appear as a single card charge under a description such as “BOOSA” or “BOOSA BENTLEIGH EAST.” The total may be slightly higher than menu prices if you added a tip or if a public holiday/weekend surcharge or card processing fee applied. Check your paper receipt or bank app for the exact transaction date and time to match it with your visit.

Does Boosa have subscriptions or recurring charges?

Boosa primarily operates as a local café, so most card transactions are one‑off purchases for food and drinks. They do not commonly offer subscription services like weekly coffee plans or memberships charged automatically. If you see repeated charges, it may be due to frequent visits or multiple online orders on different days, so check the individual dates and amounts on your statement.

Can Boosa place an authorization hold or a small temporary charge on my card?

In most cases, Boosa’s in‑store transactions are processed as standard purchases. However, if you pay through an online ordering system or a third‑party delivery platform linked to Boosa, that platform may place a temporary authorization hold to verify your card. These pending amounts usually drop off automatically within a few business days and are replaced by the final settled charge, if the order goes through.

How can I get a receipt or tax invoice for my Boosa purchase?

If you paid in person, Boosa can usually reprint a receipt or provide a tax invoice if you visit with the card you used and the approximate date, time, and amount. For online or app-based orders, check your email for an order confirmation or invoice from the ordering platform or from Boosa. If you can’t locate it, use the contact details on boosa.com.au to request a copy, providing as much transaction information as possible.

How do I resolve a charge from Boosa that I don’t recognize or that looks incorrect?

Start by confirming that a family member or colleague didn’t use your card at Boosa, and review your recent visits and delivery orders. If the amount seems wrong (for example, double-charged or significantly higher than your bill), contact Boosa directly via the phone number or contact form listed on boosa.com.au and provide the transaction date, last four digits of your card, and amount. If you can’t resolve it with the café or suspect fraud, contact your bank or card issuer to dispute the charge or request a card replacement.

Does Boosa offer refunds or adjustments if I was overcharged?

Refunds and adjustments are handled directly by the café and depend on the circumstances (such as accidental duplicate transactions or incorrect amounts). If you believe you were overcharged, bring your receipt or bank statement to Boosa or contact them using the information on their website as soon as possible. They can usually review the point‑of‑sale records and, if appropriate, process a refund or correction back to your original payment method.

Why is the Boosa charge amount higher than the menu prices I remember?

The final charge from Boosa may be higher than base menu prices if you added extras (such as alternative milks, add‑ons to meals, or additional items) or included a tip. Some venues also apply surcharges on weekends, public holidays, or for certain card types; these will be shown on in‑store signage or your receipt. Review your itemized receipt or check with the café to confirm what was included in the total.

How can I contact Boosa about a billing or payment issue?

For billing questions, your fastest option is usually to call the café directly using the phone number listed on boosa.com.au during their opening hours. You can also use any email address or contact form provided on their website for non‑urgent requests, including invoice copies or transaction queries. When you reach out, include the transaction date, amount, and the name on the card so they can locate the payment in their system.

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