Boston Duck Tours

Entertainment97% confidence

Boston Duck Tours is a privately owned sightseeing company in Boston that operates land-and-water city tours using amphibious "duck" vehicles. The company offers narrated historical tours that travel through Boston streets and into the Charles River.

Boston, Massachusetts, United States
bostonducktours.com

About Boston Duck Tours

Boston Duck Tours is a tourism company based in Boston, Massachusetts that operates guided city tours using replica World War II-style amphibious DUKW vehicles. Guests board brightly painted “duck boats” for approximately 80–90 minute narrated tours that cover major Boston landmarks on land before splashing into the Charles River for a waterfront view of the city skyline. The company has been operating since 1994 and is one of Boston’s most recognizable and popular visitor attractions, with departures from locations such as the Prudential Center, Museum of Science, and New England Aquarium.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

A charge reading similar to “Debit - Bdtours Boston Ma Refid: [number]” is very likely related to ticket purchases with Boston Duck Tours. This could be for online ticket orders, phone or in-person purchases at one of their departure locations, or group and charter bookings. Charges may appear on statements under an abbreviated descriptor such as “BDTOURS” or “BOSTON DUCK TOURS” along with a Boston, MA location tag, and may correspond to one-time tour tickets, group reservations, or rescheduled bookings processed on a different date than the actual tour.([prudentialcenter.com](https://www.prudentialcenter.com/shop/directory/boston-duck-tours/?utm_source=openai))

If you have questions about a Boston Duck Tours charge, first check any confirmation emails, mobile tickets, or receipts from around the transaction date, including bookings made by family members or travel companions. Log into any account you created during purchase or revisit the booking link in your confirmation email to review order details. If the charge is still unclear, you can contact Boston Duck Tours directly via the contact information on their official website, providing the last four digits of the card, charge date, and amount so they can locate the booking. For potential billing errors, double charges, or suspected fraud, coordinate with both Boston Duck Tours and your card issuer—your bank can help dispute unauthorized transactions while the company can confirm whether a reservation actually exists under your name.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Boston Duck Tours.

  1. Debit - Bdtours Boston Ma Refid:62550007778

Frequently Asked Questions

Why does my bank statement show a charge from "BDTOURS" or "BOSTON DUCK TOURS" in Boston, MA?

This descriptor is typically used by Boston Duck Tours for ticket purchases. The charge usually corresponds to online, phone, or in-person bookings for one of their amphibious sightseeing tours departing from locations such as the Prudential Center, Museum of Science, or New England Aquarium. Check your email for a Boston Duck Tours confirmation around the charge date to verify the purchase.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

What are common charge amounts I might see from Boston Duck Tours?

Common charge amounts reflect the number of tickets purchased and any applicable taxes or fees—often a multiple of their adult, child, senior, or group ticket prices. For example, a family booking may appear as a single combined total rather than separate per-ticket charges. To identify a specific amount, compare the total against your confirmation email or ticket receipt from Boston Duck Tours for that day’s booking.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

Can Boston Duck Tours place an authorization hold or pending charge on my card?

In some cases, your card issuer may show an initial pending authorization when you book with Boston Duck Tours, especially for online or phone orders. This is a temporary hold to verify the card; it is usually replaced by the final ticket charge once the booking is processed. If you see a small or duplicate pending amount that does not settle within a few days, contact your bank and, if needed, Boston Duck Tours with the reference ID on your statement.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

How do I change, reschedule, or cancel my Boston Duck Tours reservation?

To modify or cancel a reservation, refer to the instructions and policies in your confirmation email or on the Boston Duck Tours website. Many bookings—especially during peak season—are subject to specific change or cancellation windows. If you need help, contact Boston Duck Tours directly using the phone number or contact form listed on their site and provide your booking number and the email used to place the order.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

How can I request a refund for a Boston Duck Tours charge?

Refund eligibility depends on the fare rules and cancellation policy in effect at the time of purchase. Start by reviewing your confirmation email and the cancellation terms on the Boston Duck Tours website. If you believe you qualify for a refund—for example, due to a timely cancellation or a duplicate booking—contact Boston Duck Tours customer service with your order details and ask them to review the transaction and issue a credit if appropriate. Your bank statement may take a few business days to reflect any approved refund.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

Why do I see more than one Boston Duck Tours charge for the same day?

Multiple same-day charges can occur if you made more than one booking (such as for different time slots or separate groups), if your order was edited and reprocessed, or if tickets were purchased through a reseller that passes payment through to Boston Duck Tours. Compare each amount with your email confirmations. If you suspect a duplicate or erroneous charge, contact Boston Duck Tours with the transaction details and also alert your card issuer if you believe any of the charges are unauthorized.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

How can I verify that a Boston Duck Tours charge is legitimate?

To verify a charge, match the date and amount on your bank statement to your Boston Duck Tours confirmation email, e-ticket, or receipt. Keep in mind that charges may post a day or two after you actually took the tour. If you still cannot match the charge, call or email Boston Duck Tours using the contact information on their official website and ask them to look up the transaction using your name, email, and the last four digits of your card. If they have no record of the purchase, contact your bank to investigate potential fraud.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

What should I do if I was charged by Boston Duck Tours but never took the tour?

First, confirm whether anyone in your household or travel party used your card to book the tour on your behalf. If not, reach out to Boston Duck Tours with the date, amount, and reference ID from your statement to see if a booking exists under your name or card. If they confirm that no such booking should have been charged—or if they cannot locate the transaction—report the issue to your bank or card issuer immediately so they can block the card if needed and begin a dispute for the unauthorized charge.([bostonducktours.com](https://bostonducktours.com/?utm_source=openai))

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