Bourke Square Car Park

Automotive90% confidence

Bourke Square Car Park is a 24/7 multi-storey parking facility in Melbourne’s CBD offering ticketless, license-plate-recognition parking, including spaces for overheight vehicles and electric vehicle charging.

Melbourne, Victoria, Australia
Owned by Golden Square Parking Pty Ltd

About Bourke Square Car Park

Bourke Square Car Park is a 24/7 multi‑storey parking facility located in Melbourne’s CBD, designed for commuters, shoppers, and visitors who need secure, centrally located parking. The car park uses ticketless, license‑plate‑recognition (LPR) technology so you can drive in and out without pulling a ticket, and it supports a range of vehicle types, including overheight vehicles and electric vehicles via on‑site EV charging bays. Operated as a commercial parking facility, Bourke Square typically offers casual (hourly/daily) parking, early‑bird or all‑day rates, and may have evening or weekend specials depending on local events and demand.

A charge from “Bourke Square Car Park” (or a similar description such as “BOURKE SQUARE CAR PARK MELBOURNE” or “BOURKESQUARE.AU PARKING”) will usually appear on your bank or card statement when you’ve parked a vehicle there and paid using a credit or debit card. This can happen with drive‑up casual parking, pre‑booked online parking, automatic payments linked to your license plate, or EV charging sessions billed separately or as part of your parking stay. You may also see multiple charges if you parked more than once in a day, stayed beyond the pre‑booked time, incurred an overstay or lost‑ticket fee, or if there was an initial authorization hold that later converted into the final parking fee.

If you don’t immediately recognize a Bourke Square Car Park charge, start by checking your calendar, rides, or navigation history for trips to Melbourne’s CBD on the date of the transaction, and ask family members or colleagues who might share your vehicle or card. Review any booking or payment confirmation emails from bourkesquare.au (or from a parking app you used) for matching amounts and dates. To resolve questions, visit bourkesquare.au to find their contact details, reference the date, time, vehicle registration, and the last four digits of the card that was charged, and request a receipt or full transaction breakdown. For disputed or clearly incorrect charges, contact Bourke Square Car Park first, then follow up with your bank or card issuer if the issue cannot be resolved directly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Bourke Square Car Park.

  1. BourkeSquareCarPark\392 406 BOURKE STREE

Frequently Asked Questions

Why was I charged by Bourke Square Car Park when I don’t remember taking a ticket?

Bourke Square Car Park uses ticketless, license‑plate‑recognition technology, so you may not receive a paper ticket on entry. Cameras record your vehicle’s number plate and your parking session is matched to your card when you pay at exit, via pay station, or through an online account or parking app. If someone else used your vehicle or card (e.g., a family member), the charge may relate to their visit. Check your vehicle’s trip history or navigation history for a visit to Melbourne’s CBD on the transaction date.

What are the typical parking rates at Bourke Square Car Park?

Bourke Square Car Park generally charges casual (hourly) rates with a capped daily maximum, and may offer early‑bird or evening rates depending on the day and demand. Exact prices can vary by time of day, length of stay, and special events, so you should check the current tariff board at the car park entrance or visit bourkesquare.au before your visit. Online bookings made in advance may offer different pricing from drive‑up casual rates. Always refer to your booking confirmation or receipt for the specific amount you were charged.

Why do I see two Bourke Square Car Park charges or a small pending amount on my statement?

Some banks show an initial authorization hold when you tap or insert your card at the payment terminal or book online, followed later by the final parking charge. The small or rounded “pending” amount is a temporary hold to verify your card and should automatically drop off once the actual fee is processed. You might also see more than one charge if you entered and exited the car park multiple times in a day or if separate fees (such as EV charging or an overstay fee) were processed individually. If a pending amount does not clear after several business days, contact your bank and Bourke Square Car Park with the transaction details.

How do I get a receipt or tax invoice for my Bourke Square Car Park stay?

If you paid at a pay station or exit gate, many machines allow you to print a receipt immediately after payment; look for the receipt or invoice option on the screen. For online bookings or accounts, you can usually log in to the booking platform linked from bourkesquare.au, where you can view and download invoices for each parking session. If you no longer have access to the original receipt, contact Bourke Square Car Park using the details on their website and provide your vehicle registration, date and approximate time of parking, and the last four digits of the card used so they can locate and email a copy.

How can I cancel or change an online booking at Bourke Square Car Park?

If you pre‑booked parking online via bourkesquare.au or a linked booking partner, changes and cancellations typically must be made through the same platform. Many parking bookings allow date or time changes or cancellations up to a cut‑off point (for example, up to a few hours before the booking start time), after which fees may be non‑refundable. Check your booking confirmation email for specific terms, including deadlines and any administration fees. If you’re within the allowed window and having trouble modifying your booking online, contact the booking provider or the car park using the details in your confirmation.

How do I dispute an incorrect Bourke Square Car Park charge or request a refund?

Start by gathering all relevant information, including the transaction date, exact amount, vehicle registration, and any booking or receipt numbers. Contact Bourke Square Car Park through the contact information listed at bourkesquare.au, explain the issue (for example, you were charged for longer than your actual stay or billed twice), and request a review of your parking session. If they confirm an error, they can usually arrange a refund or adjustment back to your original payment method. If you cannot resolve the matter directly, you may raise a dispute with your bank or card issuer, who will investigate the transaction further.

Can I link my license plate to automatic payments or a parking app at Bourke Square Car Park?

Many LPR‑based car parks in Melbourne allow you to register your license plate with a parking app or online account so that your visits are billed automatically to a saved card. If Bourke Square Car Park supports this, you’ll find instructions and supported apps listed on bourkesquare.au or on signage at the entry and pay stations. When enabled, you will not need to take a ticket or pay at a machine—charges will appear automatically on your bank statement shortly after each visit. Check your app or online account activity to match any unfamiliar Bourke Square charges to specific visits.

How are electric vehicle (EV) charging fees billed at Bourke Square Car Park?

EV charging at Bourke Square Car Park may be billed separately from general parking, depending on the type of charger and the operator managing the charging stations. In some cases, you’ll pay through a dedicated EV charging app or QR code at the bay, resulting in a distinct transaction that may still reference Bourke Square or the charger operator on your statement. In other setups, EV charging costs are added to your overall parking fee and included in a single charge. Check signage at the EV bays or your charging app history to understand how your specific session was billed.

This merchant is in the Automotive category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you