Buc-ee's

Gas Station100% confidence

Buc-ee's is a chain of large-format travel centers and gas stations known for its extensive fuel pumps, massive convenience stores, clean restrooms, and wide range of snacks and branded merchandise.

Lake Jackson, Texas, USA
buc-ees.com
Owned by Buc-ee's, Ltd.

About Buc-ee's

Buc-ee's is a Texas-based chain of travel centers that combine large, high-volume gas stations with oversized convenience stores. Their locations typically feature dozens of fuel pumps (often including diesel), expansive retail floor space, freshly prepared food (such as barbecue, sandwiches, bakery items, and snacks), and extensive Buc-ee's-branded merchandise. They are particularly well known for their clean restrooms, beef jerky, fudge, kolaches, and iconic beaver mascot.

A charge with a descriptor like "BUC-EE'S #0036/UNBRATERRELL TX" will usually correspond to an in-store purchase, fuel purchase, or both at a specific Buc-ee's location (in this case, store #36 near Terrell, Texas). The amount could include fuel, food, drinks, snacks, apparel, or other general merchandise purchased during a single visit. In some cases, you may see a pending amount that later adjusts to the final total, especially for pay-at-the-pump fuel transactions where an initial authorization hold is placed.

If you have questions about this charge, start by checking your recent travel receipts, especially road trips through Texas or other states where Buc-ee's operates. Compare the transaction date and amount with any fuel or in-store receipts you may have saved, including digital receipts from card or wallet apps. For billing issues, you can contact the specific store (phone numbers are listed on the Buc-ee's website) or reach out via the corporate contact information online. If you suspect fraud, immediately contact your card issuer to dispute the transaction and request a new card, while also reviewing other recent activity for unfamiliar charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Buc-ee's.

  1. BUC-EE'S #0036/UNBRATERRELL TX XXXX1006

Frequently Asked Questions

Why did I get a charge from Buc-ee's even though I only bought gas?

When you pay at the pump at Buc-ee's, your card may first see a temporary authorization hold that can be higher than your actual fill-up (often a standard amount set by the card network). Once the transaction completes, this is replaced by the final fuel amount. On statements, it may appear under a descriptor like "BUC-EE'S" with the store number and city.

What does the store number in the descriptor (e.g., BUC-EE'S #0036) mean?

The number after Buc-ee's (such as #0036) identifies the specific Buc-ee's location where the transaction occurred. This helps you match the charge to a particular store, which can be useful when checking receipts or contacting that location directly about a purchase.

Can I get a receipt or copy of a receipt for my Buc-ee's purchase?

If you need a receipt copy, contact the specific Buc-ee's store where you made the purchase, providing the transaction date, approximate time, amount, and the last four digits of your card. Store contact details are available via the store locator on buc-ees.com, and staff can check their point-of-sale records to locate your transaction.

Why is my Buc-ee's charge showing as pending for a different amount than I expected?

Pending Buc-ee's transactions, particularly at the fuel pump, may initially reflect an authorization hold amount rather than the final total. This is normal and should update to the exact purchase amount once the transaction settles, usually within a few business days. If it does not correct, contact your card issuer and, if needed, the Buc-ee's store.

Does Buc-ee's offer any subscriptions, memberships, or recurring billing plans?

Buc-ee's does not typically run subscription or membership programs that bill your card on a recurring basis. Most Buc-ee's charges are one-time transactions for fuel or in-store purchases. If you see repeated Buc-ee's charges you don’t recognize, review who has access to your card and contact your bank to investigate potential unauthorized use.

How do I request a refund for an incorrect or duplicate charge at Buc-ee's?

To resolve an incorrect or duplicate charge, first contact the Buc-ee's location where the purchase occurred with your transaction details and receipt if available. They can verify the transaction in their system and process a refund if appropriate. If you cannot resolve it with the store, contact your card issuer to dispute the charge.

How can I contact Buc-ee's customer service about a charge on my statement?

You can visit buc-ees.com and use the contact form or store locator to find phone numbers for individual locations. For charge-specific questions, contacting the exact store shown by the descriptor (store number and city) is usually fastest, as they can look up your transaction directly.

Is it normal to see multiple Buc-ee's transactions on the same day?

Yes, it can be normal if you made both a fuel purchase and a separate in-store transaction, or if you visited multiple Buc-ee's locations on a trip. Each transaction—fuel, food, or merchandise—posts separately. Review your travel route and any receipts to confirm that the number and amounts of charges match your activity.

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