Café Coffee Day

Coffee80% confidence

Café Coffee Day is a large Indian coffeehouse chain offering brewed coffee, beverages, and light café food across hundreds of outlets. It is commonly abbreviated as CCD on receipts, apps, and card statements.

Bengaluru, Karnataka, India
cafecoffeeday.com
Owned by Coffee Day Enterprises

About Café Coffee Day

Café Coffee Day is an Indian multinational chain of coffeehouses known for its café-style outlets where people gather for coffee, snacks, and casual meetings. Popularly abbreviated as CCD, the brand offers a wide range of hot and cold coffees, teas, smoothies, and other beverages, along with sandwiches, burgers, pastries, desserts, and light meals. The company operates hundreds of outlets across India and is part of Coffee Day Global Limited, itself a subsidiary of Coffee Day Enterprises, which also runs a broader coffee business including plantations, exports, and vending.([cafecoffeeday.com](https://www.cafecoffeeday.com/about-us?utm_source=openai))

A charge from “CCD” or “Café Coffee Day” on a card statement typically relates to an in-store purchase at one of their cafés, an online order via their website/app, or sometimes a transaction processed through a CCD-branded vending machine or kiosk. Customers usually incur one-time charges for food and beverages; in some cases, there may be pre-paid card top-ups (such as older “Cafe Moments” cards) or gift card loads that also appear as CCD transactions. Small temporary authorization holds may occur when a card is first used or added to a digital wallet, but these usually settle to the final purchase amount after processing.([cafecoffeeday.com](https://www.cafecoffeeday.com/node/2754?utm_source=openai))

If you’re unsure about a CCD charge, start by checking recent café visits, food delivery orders, or in-app transactions around the posting date. You can look up the nearest store you visited using the CCD store locator, then call or visit that outlet with your receipt, SMS, or bank statement for clarification. For issues like duplicate charges or incorrect billing amounts, you can contact Café Coffee Day customer care via the contact options listed on their official website, and simultaneously raise a dispute or inquiry with your card-issuing bank if needed. Keeping paper or email receipts and noting the outlet location and time of visit will help quickly confirm whether a CCD transaction is legitimate.([cafecoffeeday.com](https://www.cafecoffeeday.com/about-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Café Coffee Day.

  1. CCD

Frequently Asked Questions

Why does my card statement show a charge from “CCD” instead of “Café Coffee Day”?

Café Coffee Day is commonly abbreviated as CCD in internal systems, on receipts, and on card processing descriptors, so your bank statement may show “CCD” or a variation like “CCD [location]” rather than the full name. If the date and amount match a recent coffee or café visit, it is likely from Café Coffee Day.([cafecoffeeday.com](https://www.cafecoffeeday.com/about-us?utm_source=openai))

What types of purchases usually result in a Café Coffee Day (CCD) card charge?

Most CCD charges come from in-store purchases of coffee, beverages, and food at one of their cafés, but you may also see charges from CCD for takeaway orders, online orders placed via their website or partner apps, or payments at CCD-branded vending machines and kiosks. Older pre-paid or gift card products like the ‘Cafe Moments’ card can also generate top-up or redemption transactions.([cafecoffeeday.com](https://www.cafecoffeeday.com/node/2754?utm_source=openai))

Does Café Coffee Day offer any prepaid or stored-value cards that could appear as CCD charges?

Yes. Café Coffee Day has offered prepaid cards such as the ‘Cafe Moments’ card, which customers could load with money and use for cashless payments at CCD outlets. Loading or reloading such a card may show up on your statement as a CCD transaction, sometimes in addition to a smaller test authorization when the card or payment method is first used.([cafecoffeeday.com](https://www.cafecoffeeday.com/node/2754?utm_source=openai))

Can CCD transactions be recurring or subscription-based?

CCD purchases are generally one-time transactions for each visit, but recurring patterns can appear if you visit the same outlet frequently or have regular office vending or catering arrangements. CCD itself does not typically sell consumer subscriptions like streaming plans, so repeated charges are usually separate café or vending purchases rather than an automated subscription fee.

How can I get a refund or correction for an incorrect Café Coffee Day charge?

First, contact the specific CCD outlet where the transaction occurred—details are often on your receipt, or you can identify it using the store locator on CCD’s website. Explain the issue and provide your receipt or bank statement screenshot. For unresolved issues, escalate to Café Coffee Day customer care via the contact form or phone details on their official site, and also inform your card-issuing bank to initiate a dispute if necessary.([cafecoffeeday.com](https://www.cafecoffeeday.com/about-us?utm_source=openai))

Why do I see a small or temporary CCD amount that later disappears or changes?

Some card networks and payment gateways place a small authorization hold when you first tap or swipe your card, particularly for contactless payments or when adding a card to a CCD app or wallet. This temporary amount is replaced by the final purchase total once the transaction is fully processed, and any unused hold is automatically reversed by your bank after a short period.

How can I verify which Café Coffee Day outlet a CCD charge came from?

Look at the full merchant descriptor in your banking app or statement—often it includes a city or locality name alongside CCD. You can then cross-check that location with the CCD store locator to identify the likely outlet you visited. Matching the date and approximate time with your visit or delivery order history will further confirm the source.([cafecoffeeday.com](https://www.cafecoffeeday.com/store-locator/?utm_source=openai))

How do I contact Café Coffee Day about a payment or billing issue?

You can visit their official website, cafecoffeeday.com, and use the Customer Care or Contact Us sections to submit a query, or call the listed customer support numbers. For outlet-specific issues, you may also contact the café directly using details provided in-store or on the receipt; having your transaction date, amount, and last four digits of your card ready will speed up resolution.([cafecoffeeday.com](https://www.cafecoffeeday.com/?utm_source=openai))

This merchant is in the Coffee category

Browse all

Related Merchants

Nespresso
Soul Origin
Starbucks
The Coffee Club
Allpress Espresso

Compare Café Coffee Day

vsNespressovsSoul OriginvsStarbucks

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you