Calzedonia

Clothing92% confidence

Calzedonia is an Italian fashion retailer specializing in hosiery, leggings, socks, and swimwear for women, men, and children, sold through branded retail stores and online.

Dossobuono, Villafranca di Verona, Italy
calzedonia.com
Owned by Calzedonia Group

About Calzedonia

Calzedonia is an Italian fashion retailer founded in 1986 and headquartered in Dossobuono, Villafranca di Verona, Italy. The brand is known for its wide range of hosiery, leggings, socks, and swimwear for women, men, and children, combining fashion-forward designs with everyday comfort. Calzedonia sells through its own branded retail stores in many countries and via its official website, calzedonia.com, where customers can shop current collections, seasonal lines, and special collaborations.

A Calzedonia charge on your bank or card statement usually comes from an in-store purchase at one of their boutiques or an online order placed at calzedonia.com (or a country-specific version of the site). Charges may include one-time purchases of tights, leggings, socks, or swimwear, as well as shipping fees or gift card purchases. You might also see temporary authorization holds when you place an online order or update your payment method; these are used to verify funds and are typically reversed if the order is not completed. If your order ships in multiple packages, you may see separate or adjusted charges matching the items actually dispatched.

If you’re unsure about a Calzedonia charge, start by checking your recent receipts, shopping bags, and email inbox (including spam/junk) for order confirmations from calzedonia.com or a local Calzedonia store. Log in to your Calzedonia online account, if you have one, to review your order history and billing details. For questions or disputes, use the contact or customer care section on calzedonia.com to reach support by form, chat, or the country-specific phone/email listed there; have your order number, store location, and the exact charge amount/date ready. If you still cannot recognize the transaction, contact your bank or card issuer to review the charge and discuss options such as a dispute or card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Calzedonia.

  1. CALZEDONIA TK DIS TICARET

Frequently Asked Questions

Why do I see a Calzedonia charge on my card even though I only browsed the website?

When you start checkout or add a new payment card, Calzedonia (through its payment processor) may place a small temporary authorization hold to verify your card. This hold can appear as a pending charge and is usually reversed automatically within a few business days if the order is not completed. Check your online banking after a few days to confirm that the pending amount has disappeared. If it posts as a completed charge and you did not finalize an order, contact Calzedonia customer service via calzedonia.com with screenshots and your bank’s transaction details.

I was charged by Calzedonia but I don’t remember shopping there recently. What purchases could this be for?

Calzedonia charges typically come from in-store purchases of tights, socks, leggings, or swimwear, or from online orders placed at calzedonia.com or a country-specific Calzedonia site. The charge might also relate to a gift purchase, an order placed by a family member using your card, or a click-and-collect (buy online, pick up in store) order. Compare the charge amount to typical prices for a few items—for example, multiple pairs of hosiery or a swimsuit plus accessories—to see if it matches a recent shopping trip. Check your email for an order confirmation from Calzedonia that may correspond to the date and amount of the charge.

Does Calzedonia offer subscriptions or recurring charges for products?

Calzedonia generally operates as a traditional retail brand and does not commonly sell products via automatic subscription or recurring deliveries. Most charges are one-time payments for items purchased in store or online, sometimes including shipping costs. If you notice repeated charges from Calzedonia around the same date each month, review your calzedonia.com account and email history to see if multiple separate orders were placed. If you cannot identify why charges are repeating, contact Calzedonia customer care and your bank to investigate possible unauthorized use of your card.

How can I get a copy of my receipt or invoice for a Calzedonia purchase?

For online orders, log in to your account on calzedonia.com and go to the ‘Orders’ or ‘My Orders’ section to download your invoice or order summary; guests can usually access order details using the order number and email address from the confirmation email. For in-store purchases, the receipt is normally printed at the time of purchase, but some locations may also be able to reprint it if you return with the original payment card and purchase date. If you need documentation for a specific charge and cannot find it, contact Calzedonia customer service through their website with the transaction date, amount, and last four digits of your card. They can often help locate the corresponding order or store sale in their system.

What is Calzedonia’s return and refund policy if I want my money back?

Calzedonia’s return and refund conditions can vary slightly by country, but they typically allow returns of unworn, unwashed items with tags attached within a specified time frame, either in store or by mail for online orders. Refunds are usually processed back to the original payment method once the returned items are received and checked, which can take several business days plus additional time for your bank to post the credit. For online purchases, log into calzedonia.com and follow the return instructions listed under ‘Returns’ or ‘Customer Care’ to create a return request or label. Always check the specific return policy for your country on the Calzedonia website or your order confirmation, as sale items or swimwear may have special conditions.

Why was I charged twice or see multiple Calzedonia amounts for one order?

Multiple Calzedonia amounts on your statement may be a combination of a temporary authorization hold plus the final charge, or separate charges for items that shipped in more than one parcel. In some cases, a pending authorization may remain visible for a short period even after the final charge posts, but the hold should drop off automatically. Compare the amounts to your order invoice: if they don’t match, or you believe you were billed twice, contact Calzedonia customer service with your order number and a screenshot of your bank statement. Your bank can also confirm which transactions are pending holds versus completed charges and help dispute any confirmed duplicates.

How do I contact Calzedonia about an unrecognized or incorrect charge?

Go to calzedonia.com and navigate to the ‘Customer Care’ or ‘Contact Us’ section, where you’ll find support options such as an online form, chat, or country-specific email and phone numbers. Provide the exact date, amount, currency, and the name of the cardholder, along with any possible order numbers or store locations you recall. If you suspect fraud or card theft, contact your bank or card issuer immediately to secure your account, then share any information they provide with Calzedonia. Keeping screenshots of the transaction from your online banking can help both Calzedonia and your bank resolve the issue faster.

Can I cancel or modify a Calzedonia online order after I see the charge?

Whether you can cancel or change a Calzedonia online order depends on how far along it is in the processing and shipping workflow. Many orders are prepared quickly, so cancellation may only be possible within a short time after placing the order by contacting customer care through calzedonia.com or using any available order-management tools in your account. If the order has already shipped, you generally need to wait for delivery and then follow the normal return process for a refund. Check your order confirmation email and the Help/FAQ section on Calzedonia’s website for your country-specific rules on order changes and cancellations.

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