Captain Melville

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Captain Melville is a heritage-listed pub and bar in Melbourne offering drinks, casual dining, and event space in a historic building.

Melbourne, Victoria, Australia

About Captain Melville

Captain Melville is a heritage-listed pub and bar located in Melbourne, Victoria, Australia, housed in one of the city’s oldest surviving hospitality buildings. The venue offers a wide range of beers on tap, wines, classic and signature cocktails, and a casual dining menu that typically includes modern pub food and share plates. In addition to walk-in bar service, Captain Melville often caters to group bookings, functions, and events, making it popular for after‑work drinks, celebrations, and private gatherings in a historic setting.

A Captain Melville charge on your bank or card statement usually comes from in‑venue purchases such as drinks, meals, bar snacks, or a function tab. Charges can appear as a one‑time transaction for a single visit, or as a larger amount if you kept an open tab, paid for a group, or were the nominated card for a function or event booking. Some banks may show a preauthorization amount (a temporary hold) when you open a bar tab, which later adjusts to the final bill. If you visited the venue recently with friends or colleagues, it’s also possible your card was used as the main tab and others reimbursed you in cash or bank transfer.

If you’re unsure about a Captain Melville charge, first check recent receipts, bank notifications, or calendar entries for nights out, dinners, or events in Melbourne. Review any email confirmations if you made a function or group booking through their website, as deposits or minimum spends may be charged in advance or on the event date. To resolve questions, you can contact the venue directly using the details on captainmelville.com.au or call during business hours with the date, approximate time, and amount of the charge so staff can look up the transaction. Common billing issues—such as splitting bills, duplicate taps, or confusion over a group tab—are usually resolved by the venue providing a copy of the itemised receipt or EFTPOS record and, where appropriate, processing an adjustment or refund through their payment terminal or bank.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Captain Melville.

  1. Captain Melville Melbourne AUS

Frequently Asked Questions

Why do I see a charge from Captain Melville on my bank statement?

This charge typically comes from paying for drinks, food, or an event at Captain Melville in Melbourne. It may represent a single round at the bar, a sit‑down meal, or an entire tab that you opened and settled at the end of the night. If you were part of a group, your card might have been used for the main bill while others reimbursed you separately.

What name might Captain Melville appear under on my statement?

On most Australian bank or credit card statements, charges from Captain Melville will appear as something similar to “CAPTAIN MELVILLE MELBOURNE VIC” or a variation that includes the venue name and location. The exact wording can differ slightly by bank or payment processor, but it should clearly reference Captain Melville or the street address area. If you see an unfamiliar variation, compare the transaction date and amount with a recent visit to the venue.

Could this be a preauthorization or temporary hold from opening a bar tab?

Yes. When you open a bar tab at Captain Melville, their EFTPOS or card terminal may place a temporary preauthorization on your card to confirm it’s valid and has available funds. This can show as a pending amount on your statement and later be replaced by the final total once you close the tab. If the tab is never used or is settled a different way, the hold should disappear automatically within a few business days, depending on your bank.

Why is the Captain Melville charge higher than I expected?

Higher‑than‑expected amounts usually result from group tabs, ordering over a period of several hours, or adding food to what started as a drinks bill. Service to large groups or functions can include multiple rounds, shared platters, or minimum spend requirements that add up on one card. Review any itemised receipt you have, check with friends or colleagues who were present, and then contact the venue if the total still seems incorrect so they can retrieve the transaction details.

How can I get a copy of my receipt or check what was included in the charge?

To request a copy of your receipt, contact Captain Melville directly using the phone number or contact form listed at captainmelville.com.au. Provide the date and approximate time of your visit, the last four digits of the card used, and the exact amount on your statement so staff can locate the transaction in their system. They can usually supply an itemised receipt or EFTPOS record showing each item and any surcharges or discounts applied.

How do I dispute a charge or request a refund from Captain Melville?

If you believe you’ve been incorrectly charged—such as a duplicate payment, wrong amount, or an item you didn’t receive—reach out to Captain Melville first, as the venue can most quickly investigate and correct the issue. Contact them by phone or email with your name, visit date, charge amount, and any receipts or bank screenshots you have. If a mistake is confirmed, they can process a reversal or refund via their payment terminal. If you can’t resolve it directly, you can then contact your bank to lodge a formal dispute.

Can Captain Melville set up recurring or subscription-style charges?

No, Captain Melville operates as a bar and pub, and charges are generally one‑off transactions tied to individual visits, tabs, or event bookings. They do not typically run subscription services that bill you monthly like streaming platforms or memberships. If you see multiple Captain Melville charges over time, it is likely from separate visits, multiple tabs on the same day, or split payments rather than an automatic recurring subscription.

What should I do if I don’t recognise any visit to Captain Melville in Melbourne?

First, confirm that no one in your household or on a shared card used the card at Captain Melville, and check your calendar, messages, and receipts around the transaction date. If nobody recognises the transaction and you suspect your card details were used without permission, contact your bank immediately to report possible fraud, have your card blocked or replaced, and start a dispute. You can also notify Captain Melville so they’re aware and can assist with any transaction records if your bank requests further information.

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