Car Wash USA Express is an express-tunnel car wash chain offering quick exterior washes and unlimited monthly wash plans across the Mid-South and other U.S. markets.
Owned by Express Wash Operations, LLC (Whistle Express Car Wash)
About Car Wash USA Express
Car Wash USA Express is a regional express car wash brand that provides automated exterior car washes, free vacuums, and membership programs geared toward frequent drivers. The company operates multiple locations across Tennessee, Mississippi, and nearby states, with corporate operations based in Olive Branch, Mississippi. Its locations focus on high-throughput, drive‑through tunnels designed to clean vehicles quickly while offering add-ons such as surface protectants and tire or wheel treatments.
A charge labeled something like “CAR WASH USA #020 303-779-9009 TN” on your card statement typically relates to a one-time car wash purchase or a recurring unlimited wash membership at a Car Wash USA Express location. Many customers enroll in monthly plans that automatically bill the card on file every 30 days until cancelled, and descriptor numbers like “#020” usually identify the specific site. The Colorado phone number in the descriptor (303-779-9009) is associated with centralized billing/processing for the chain and may not match the local site’s phone number, which can confuse cardholders reviewing their statements.
If you’re unsure about a Car Wash USA Express charge, first think back to recent visits to any of their tunnels, especially if you joined an unlimited wash plan or had multiple vehicles on the account. You can check your email or text messages for membership confirmations or receipts, and you can also visit or call the local Car Wash USA Express site you frequent for help looking up your account. For membership issues or disputed charges, use the contact or cancellation instructions provided on carwashusaexpress.com (which now redirects to Take 5 Car Wash) or on your original receipt; your card issuer can also help you dispute unfamiliar transactions if you cannot verify them with the merchant.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Car Wash USA Express.
Why do I see a charge from CAR WASH USA #020 303-779-9009 TN on my statement?
This descriptor corresponds to a transaction at a Car Wash USA Express location. The “#020” identifies a specific site, and the 303-779-9009 number is a centralized billing or processing contact, not necessarily the local store. The charge may be for a single wash or for your monthly unlimited wash membership tied to your vehicle.
Is Car Wash USA Express now part of Take 5 or Whistle Express?
Car Wash USA Express operates as a car wash brand that historically was part of International Car Wash Group and then Driven Brands. Driven Brands later agreed to sell its U.S. car wash business—including brands such as Car Wash USA Express—to Express Wash Operations, which operates as Whistle Express Car Wash. In parallel, the public-facing carwashusaexpress.com domain now redirects to Take 5 Car Wash, reflecting broader corporate brand alignment. Because of these ownership and branding changes, you may see references to International Car Wash Group, Driven Brands, Whistle Express, or Take 5 in corporate materials while your local site signage still says Car Wash USA Express.([carwashusaexpress.com](https://carwashusaexpress.com/))([carwash.org](https://www.carwash.org/car-wash-news/driven-brands-car-wash-us-acquires-shine-factory?utm_source=openai))([investors.drivenbrands.com](https://investors.drivenbrands.com/news-and-events/news/news-details/2025/Driven-Brands-Announces-Agreement-to-Divest-U.S.-Car-Wash-Business-for-385-Million/default.aspx?utm_source=openai))
Could this be a recurring unlimited wash membership charge?
Yes. Car Wash USA Express sells unlimited monthly wash plans that automatically bill your card each month until you cancel. If the amount is the same every 30 days and roughly matches what you were quoted at the wash, it is likely your membership renewal. You can confirm by checking your original receipt or any membership confirmation email or text you received.([icwgsupport.zendesk.com](https://icwgsupport.zendesk.com/hc/en-us/articles/360062996753-What-are-the-terms-and-conditions-for-a-Car-Wash-USA-Express-monthly-membership?utm_source=openai))
How do I cancel my Car Wash USA Express unlimited wash membership?
To cancel, you can follow the cancellation process described in the Car Wash USA Express membership terms: either submit a cancellation request online via the link provided in their terms/receipts or visit the Car Wash USA Express (or successor brand) location where you enrolled and ask staff to cancel your plan. Cancellations usually must be submitted several days before the next billing date to avoid being charged for the following month, and your plan will typically remain active through the end of the paid period.([icwgsupport.zendesk.com](https://icwgsupport.zendesk.com/hc/en-us/articles/360062996753-What-are-the-terms-and-conditions-for-a-Car-Wash-USA-Express-monthly-membership?utm_source=openai))([carwashusaexpress.com](https://carwashusaexpress.com/wp-content/uploads/2020/03/CWUE-Cancel-Instructions.pdf?utm_source=openai))
Why was I charged after I thought I cancelled my membership?
Membership terms generally require cancellations to be received a set number of days—often about a week—before your next billing date. If you cancelled too close to renewal, the system may have already queued the next charge, so you remain active for that additional month. Check the date you submitted the cancellation and the date of the charge; if you still believe it’s in error, contact customer care using the information on your receipt or via the website that carwashusaexpress.com redirects to and ask them to review your account.([icwgsupport.zendesk.com](https://icwgsupport.zendesk.com/hc/en-us/articles/360062996753-What-are-the-terms-and-conditions-for-a-Car-Wash-USA-Express-monthly-membership?utm_source=openai))
What are typical amounts for Car Wash USA Express charges?
One-time express washes often fall in the range of around $8–$20 depending on the package and market, while unlimited monthly memberships usually cost more and bill at a consistent amount each cycle. Prices are location-specific and can change, so the best way to verify a particular amount is to compare your statement to the wash menu or membership pricing posted at the site you visited or on the current website the brand uses in your region.([carwashusaexpress.com](https://carwashusaexpress.com/))([ohiocarwashes.com](https://ohiocarwashes.com/car-wash/chij85niw_abo4grru3wyqr2ew4/?utm_source=openai))
How can I get a refund or dispute a Car Wash USA Express charge?
Start by contacting Car Wash USA Express (or the current operator of your local site) directly—either in person at the location on the date of the charge or using the customer care email/phone listed on your receipt or online cancellation/support instructions. Explain the situation, provide the date, amount, and last four digits of the card used, and request a review for a refund or adjustment. If you cannot resolve it with the merchant or believe the transaction is fraudulent, contact your card issuer to open a dispute and possibly block future charges.
How can I verify which vehicle or account a Car Wash USA Express charge is tied to?
Unlimited memberships at Car Wash USA Express are typically linked to a specific license plate or RFID tag, and the site can look up your account with your plate number, name, or phone number. Visit the wash location you most often use or call them with the transaction date and amount, and they can usually tell you which vehicle and membership plan generated the charge. This is especially helpful for families who have multiple vehicles on different plans.([icwgsupport.zendesk.com](https://icwgsupport.zendesk.com/hc/en-us/articles/360062996753-What-are-the-terms-and-conditions-for-a-Car-Wash-USA-Express-monthly-membership?utm_source=openai))