About Cargo Crew
Cargo Crew is an Australian-based workwear and uniform brand headquartered in Melbourne, Victoria. They specialise in designing and supplying modern, functional uniforms for hospitality venues, cafés, restaurants, retail stores, corporate offices, healthcare, and other service industries. Their range includes aprons, shirts, polos, pants, suiting, knitwear, tees, accessories, and custom-branded pieces, with options for embroidery and printing. Orders are typically placed online through cargocrew.com.au, and they supply both business clients (bulk orders) and individual customers purchasing items directly.
A Cargo Crew charge on your bank or card statement usually relates to a uniform or workwear purchase made via their website, over the phone, or through a business account they service. The amount might reflect a one-off online order, a bulk invoice for outfitting staff, a top-up order of additional sizes, or a sample order. In some cases you may see a temporary pre-authorisation or pending charge when you first place or amend an order, especially if using a credit or debit card; this hold is generally released once payment is captured or the order is cancelled. Businesses with repeat ordering patterns might see recurring-style charges at regular intervals, but Cargo Crew does not typically operate as a consumer subscription service.
If you’re unsure about a Cargo Crew charge, first check your email inbox (and spam/junk folders) for an order confirmation or tax invoice from cargocrew.com.au around the transaction date. Next, review recent uniform purchases for your workplace, any online orders placed on shared devices, or orders made by your manager or procurement team using a company card. To resolve questions, visit their website and use the contact or support form, or reach out via the contact details listed there with your full name, business name (if applicable), order date, and the exact amount charged. Common billing issues—such as duplicate payments, incorrect sizes requiring return, or cancelled orders that still appear pending—are usually handled by their customer service team, who can confirm order details, process refunds where eligible, or resend invoices and receipts.