CarHistory

Automotive90% confidence

CarHistory is an Australian online service that provides comprehensive vehicle history reports, including PPSR checks, finance owing, written-off and stolen status, odometer checks, and valuation data for used cars.

North Sydney, New South Wales, Australia
carhistory.com.au
Owned by Equifax Australia Information Services and Solutions Pty Limited (subsidiary of Equifax Inc.)

About CarHistory

CarHistory is an Australian online service that provides comprehensive history reports for used vehicles, helping buyers and sellers make informed decisions. A typical CarHistory report can include PPSR (Personal Property Securities Register) checks, whether there is finance owing on the vehicle, written‑off and stolen status, odometer roll‑back checks, past sale and registration data, and indicative valuation information. The service is owned and operated in Australia, with its main office in North Sydney, New South Wales, and is focused specifically on Australian‑registered vehicles. Reports are purchased securely through the CarHistory website at carhistory.com.au using a vehicle’s VIN or registration details.

A CarHistory charge usually appears on your bank or card statement when you have purchased one or more vehicle history reports through carhistory.com.au. Most customers are charged a one‑off fee per report (often in the range of a few tens of Australian dollars, depending on the report type or bundle chosen), rather than an ongoing subscription. You might also see a charge if you bought a multi‑report pack, upgraded from a basic report to a more detailed one, or used CarHistory via a partner website that routes payments through CarHistory’s payment gateway. In some cases, a small temporary “pending” or pre‑authorisation amount may appear when your card is first validated, which should drop off after your bank processes the final transaction.

If you’re unsure about a CarHistory charge, first check your email inbox (and spam folder) for receipts from carhistory.com.au around the transaction date, as each purchase should generate a tax invoice with the last four digits of the card used. You can also log into your CarHistory account (if you created one) to review your order history and downloaded reports. For further help, visit carhistory.com.au and use their support or contact page to submit an enquiry, referencing the date, exact amount, and the name shown on your bank statement; common issues like duplicate clicks, multiple report purchases, or confusion with partner sites can typically be resolved by their customer service team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CarHistory.

  1. CAR HISTORY REPORT +61451779004 AUS

Frequently Asked Questions

Why was I charged by CarHistory when I only needed one report?

CarHistory sells vehicle history checks on a per‑report basis, and each VIN or registration you enter and confirm at checkout will generate a separate charge. If you clicked “Buy” more than once, or purchased a multi‑report pack, this can result in multiple charges on the same day. Review your email for multiple invoices from CarHistory and compare the number of reports listed with the number of transactions on your statement.

Does CarHistory have subscriptions or recurring monthly fees?

CarHistory primarily operates on a one‑time purchase model, where you pay per vehicle report or for a specific multi‑report bundle. They do not typically bill customers on a recurring monthly subscription like a streaming service. If you see more than one CarHistory charge over time, it is usually because a new report was purchased on a different date, not due to an automatic renewal.

What are the typical prices for CarHistory vehicle reports?

CarHistory’s comprehensive reports are generally priced in the range of a few tens of Australian dollars per vehicle, with optional bundles or packages that may reduce the per‑report cost when you buy multiple checks at once. Pricing can vary over time and by promotion, so the exact amount on your statement may differ slightly from what you remember. For current pricing and inclusions, refer to the pricing section on carhistory.com.au or the invoice attached to your confirmation email.

Why do I see a small or duplicate CarHistory charge marked as ‘pending’?

When you pay for a CarHistory report, your bank or card provider may first place a small pre‑authorisation or show the full amount as ‘pending’ to confirm that funds are available. This is common with online card payments and is controlled by your bank, not CarHistory. Any temporary hold should clear automatically within a few business days, leaving just the final settled transaction; if a pending hold does not drop off, contact your bank for clarification.

How can I get a copy of my CarHistory receipt or tax invoice?

Every completed CarHistory purchase generates a confirmation email that includes your receipt or tax invoice, sent to the email address you entered at checkout. Search your inbox (and spam/junk folder) for ‘CarHistory’ around the date of the charge to locate it. If you created an account, you may also be able to log in to carhistory.com.au to view past orders and download invoices; otherwise, contact CarHistory support with your name, email, transaction date, and amount to request a copy.

How do I contact CarHistory about a charge I don’t recognise?

Go to carhistory.com.au and use the ‘Contact’ or ‘Support’ section to submit an enquiry, providing details such as the date of the charge, the exact amount, and how it appears on your statement (for example, ‘CARHISTORY NORTH SYDNEY’). Including the last four digits of the card and your email address will help them locate the transaction more quickly. If you believe the charge is fraudulent and cannot be matched to any report purchase, you should also notify your bank or card issuer.

Can I get a refund from CarHistory if I ordered the wrong report or entered the wrong VIN?

Because CarHistory provides instant access to digital data, refunds are often limited once a report has been generated and delivered. However, if you made an obvious mistake—such as entering the wrong VIN or being charged twice for the same transaction—you should contact CarHistory support as soon as possible with your order details. They review refund or credit requests on a case‑by‑case basis, in line with their refund and consumer law obligations, which are outlined on their website’s terms or refunds page.

Why is there a CarHistory charge when I used a car classifieds or dealer website?

Some automotive marketplaces, dealers, or finance platforms partner with CarHistory to provide official PPSR and history checks during the buying process. In these cases, although you were on a partner’s website, the actual report and payment processing may be handled by CarHistory, causing their name to appear on your bank statement. Check any purchase confirmations or emails from the site you used; they often note that history checks are ‘powered by CarHistory’ or include a CarHistory invoice or link.

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