Carroll Square Parking Garage

Automotive75% confidence

Carroll Square Parking Garage is a valet and self-park garage serving the Carroll Square office/retail complex in downtown Washington, DC, operated by Propark Mobility.

Hartford, Connecticut, United States
propark.com
Owned by Propark Mobility

About Carroll Square Parking Garage

Carroll Square Parking Garage is an underground parking facility serving the Carroll Square office and retail complex in Washington, DC’s Penn Quarter area. Located near 10th and F Streets NW, the garage offers covered, attended parking convenient to nearby destinations such as Capital One Arena, Ford’s Theatre, the White House, and numerous downtown offices and restaurants. The facility is professionally managed (currently by Propark Mobility/Atlantic Services Group) and provides daily and monthly parking options for visitors, tenants, and event-goers.

A charge with a descriptor similar to “APQ-3309 - CARROLL WASHINGTON DC” is likely from using this garage for hourly or daily parking, or from a monthly parking contract tied to the Carroll Square facility. Rates can vary based on duration (for example, one-hour, multi-hour, daily max, early-bird, or weekend rates) and on whether the stay was pre-booked through a parking app or paid on-site at the garage pay station. In some cases, an initial pending or small test authorization may appear before the final parking amount posts, especially if payment was processed through a mobile parking platform.

To verify the charge, check any parking confirmation emails, app reservations (ParkMobile, SpotHero, Way, etc.), or paper tickets from the date in question and match the date, time, and amount to the transaction on your statement. If something looks incorrect, contact the garage operator listed on your receipt or signage (currently Propark Mobility/Atlantic Services Group) and provide your license plate number, approximate entry/exit times, and the last four digits of the card used so they can look up the transaction. You can also contact your card issuer to dispute the charge if you cannot confirm it as legitimate after speaking with the operator.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Carroll Square Parking Garage.

  1. APQ-3309 - CARROLL SWASHINGTON DC

Frequently Asked Questions

Why do I see a charge from “APQ-3309 - CARROLL WASHINGTON DC” on my card?

This descriptor most likely corresponds to a parking transaction at Carroll Square Parking Garage in downtown Washington, DC. The APQ code can represent an internal or app-based location/transaction ID, while “CARROLL WASHINGTON DC” refers to the Carroll Square facility itself.

What are typical parking rates at Carroll Square Parking Garage?

Public sources list sample rates such as hourly increments (e.g., 1–2 hours), daily maximums, early-bird specials, and flat weekend rates, but exact amounts can change over time. To confirm what you were charged, compare your card statement to posted garage rates or to the pricing shown in the app or website you used to reserve parking that day.

Could this Carroll Square parking charge be a monthly parking fee?

Yes. Carroll Square’s garage offers monthly parking contracts for building tenants and regular parkers. If you or your employer has a monthly parking agreement there, the charge may be your recurring monthly parking fee processed by the garage operator.

Why do I see a pending or duplicate-looking parking charge from Carroll in Washington, DC?

Some parking systems place an initial authorization hold—often an estimate of the maximum daily charge—when you enter or start a session. Once your actual parking fee is calculated, the final amount posts and the original hold is released. This can look like a duplicate or extra charge until the pending authorization drops off your account.

How can I get a receipt for my Carroll Square parking transaction?

If you paid through a parking app or website, log into your account and look for your trip history or receipts section for the date in question. If you paid at the garage, check your physical ticket or receipt. If you no longer have it, contact the garage operator (Propark Mobility/Atlantic Services Group) with your license plate, transaction date, and card details so they can try to retrieve a copy.

How do I dispute or request a refund for a Carroll Square Parking Garage charge?

Start by contacting the garage operator listed on your receipt or on signage at Carroll Square; explain the issue (incorrect duration, overcharge, failed gate, etc.) and provide documentation such as timestamps or app records. If you cannot resolve it directly or believe the transaction is fraudulent, contact your card issuer to dispute the charge and ask them to investigate.

Can someone else’s parking at Carroll Square appear on my card?

This would usually only happen if your physical card or card number was used without your permission, or if it was stored in a shared app or account. If you don’t recognize the date, time, or vehicle associated with the visit, treat it as a potential unauthorized charge, lock or replace your card, and file a dispute with your bank.

How can I confirm the merchant behind the Carroll parking charge is legitimate?

Look up “Carroll Square Parking Garage Washington DC” and verify that the location matches where you parked that day, and that the operator is Propark Mobility or another professional parking management company. Cross-check the amount and date with your parking ticket or reservation; if everything aligns, the charge is legitimate and associated with the Carroll Square facility.

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