Castroni

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Castroni is a historic Roman specialty grocery and delicatessen chain known for its coffee, Italian gourmet foods, and imported products from around the world.

Rome, Italy

About Castroni

Castroni is a well-known chain of specialty food shops based in Rome, Italy, famous for its own-brand coffee, Italian delicacies, and a wide selection of imported products. Founded in the mid-20th century, Castroni locations typically offer packaged foods, sweets, teas, coffees, sauces, pantry items, wines, and regional specialties, along with many international products that can be hard to find elsewhere. Tourists and locals alike visit Castroni stores to buy gifts, souvenirs, and specialty ingredients.

A charge labeled “CASTRONI ROMA IT” on your card statement likely comes from an in-store purchase made at one of their Rome locations. This could include buying coffee beans, sweets, gourmet food products, wines, or gift items. For travelers, these charges often correspond to one-time, same-day purchases made while sightseeing or shopping in central Rome, such as Via Cola di Rienzo or other well-known shopping streets.

If you don’t recognize the charge, check any paper receipts, shopping bags, or product labels from gourmet or souvenir food purchases made in Rome around the transaction date. You can also contact the specific Castroni shop where you remember shopping (phone and email contacts are usually listed on their website) and provide the date, amount, and last four digits of your card so they can look up the receipt. If you still cannot identify the transaction, contact your card issuer to dispute the charge and ask whether they can provide additional descriptor details such as terminal ID or exact store address.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Castroni.

  1. CASTRONI ROMA IT

Frequently Asked Questions

What does the charge “CASTRONI ROMA IT” on my statement mean?

This descriptor typically refers to a purchase made at a Castroni specialty food shop in Rome, Italy, and usually relates to buying coffee, sweets, gourmet foods, or imported products in one of their physical stores.

What types of items do people commonly buy from Castroni that might explain this amount?

Common purchases include bags of coffee, chocolate, biscuits, Italian regional specialties, gift baskets, wines and liqueurs, and imported international foods. Larger amounts often reflect multiple gift items or higher-end wines and spirits.

Does Castroni run subscriptions or recurring billing?

No, Castroni is primarily a retail shop and does not typically offer subscription or recurring billing services. Charges are usually one-time, corresponding to an in-store purchase on a specific date.

How can I get a copy of my receipt for a Castroni purchase?

If you need a receipt copy, contact the Castroni location you visited using the contact details on castroniroma.com. Provide the transaction date, approximate time, amount, and last four digits of your card so staff can attempt to locate the transaction in their system.

Why is the location shown as “ROMA IT” even if I visited a specific street address?

Card statements often abbreviate the merchant location to the city and country only. Even if you shopped at a specific Castroni branch (for example, on Via Cola di Rienzo), your bank may only show “ROMA IT” as the location in the descriptor.

Can Castroni place temporary authorization holds on my card?

Castroni purchases are usually processed as standard point-of-sale transactions, but your bank may initially show a pending authorization before it posts as a final charge. These pending amounts should match the final receipt and typically clear within a few days.

How do I contact Castroni if I suspect a billing error?

Visit castroniroma.com to find phone or email contact details for their stores. Reach out with your transaction information and ask them to verify the purchase. If they cannot locate it or you believe it’s fraudulent, follow up with your card issuer to file a dispute.

I don’t remember shopping at Castroni—what should I do?

First, review your travel itinerary, photos, and any food or gift purchases from Rome near the transaction date, as many visitors forget shop names. If it still doesn’t ring a bell, contact Castroni for verification and, if necessary, report the charge to your bank as unauthorized so they can investigate further.

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