CGL Fuel

Gas Station90% confidence

CGL Fuel is a fuel supplier and self-service service station business in the East Kimberley region, operating bulk fuel importation, wholesaling, distribution and a 24/7 retail outlet in Kununurra, Western Australia.

Kununurra, Western Australia, Australia
cgltd.com.au
Owned by Cambridge Gulf Limited

About CGL Fuel

CGL Fuel is a fuel supplier and self-service service station business based in Kununurra, in Western Australia’s East Kimberley region. They operate bulk fuel importation, wholesaling and distribution services for commercial, agricultural, and remote clients, as well as a 24/7 unmanned retail fuel outlet for motorists. Customers typically use EFTPOS/credit cards at automated bowsers to purchase unleaded petrol, diesel, and other fuel products, and business customers may have fuel accounts or bulk delivery arrangements. More information about their services and contact details is available at cgltd.com.au.

A “CGL Fuel” charge on your bank or card statement usually comes from purchasing fuel or related products at their self-service station in Kununurra, or from a fuel delivery/bulk fuel invoice if you’re a business customer. Because their site is 24/7 and card-operated, the transaction may be processed as an unattended/self-serve terminal purchase, sometimes showing slightly different timestamps (e.g., local WA time vs. your bank’s processing time). You may also see temporary authorization holds when you pay at the pump, especially for higher preset amounts; these can differ from the final settled amount once the actual fuel volume is known. Fleet or account customers might see recurring or periodic charges corresponding to consolidated invoices or scheduled bulk deliveries.

If you don’t recognize a CGL Fuel charge, first think back to any recent fuel stops in the East Kimberley or bulk fuel deliveries to your property or business, and check any receipts, invoices, or SMS/email confirmations you received at the time. Compare the transaction date, time, and amount with any vehicle logs or trip records, and check whether someone else (e.g., family member, employee with a fuel card) might have used your card. For account or invoice queries, use the contact details on cgltd.com.au (phone and email) and have your invoice number, card’s last four digits, and transaction date ready. If you still believe the charge is incorrect or fraudulent, contact your bank or card issuer to dispute the transaction after you’ve attempted to clarify it with CGL Fuel.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CGL Fuel.

  1. CGL FUEL PTY LTD KUNUNURRA AUS

Frequently Asked Questions

Why do I see a CGL Fuel charge on my statement even though I didn’t go inside a service station shop?

CGL Fuel operates a 24/7 self-service fuel outlet in Kununurra where all purchases are made directly at the pump using EFTPOS or credit/debit cards. Because there is no traditional in-store checkout, your statement will simply show a card-not-present/unattended terminal transaction labeled as CGL Fuel or similar. This is normal and reflects that you paid at the bowser rather than inside a shop.

Why is the amount I see from CGL Fuel different from what I remember at the pump?

Many pay-at-pump systems place a higher temporary authorization hold (for example, a standard maximum fill amount) to ensure sufficient funds are available. Once you finish fueling, the system adjusts and settles the actual transaction for the exact amount of fuel dispensed. The original larger hold should drop off your account within a few business days, leaving only the final fuel charge.

Does CGL Fuel offer fuel accounts or recurring billing for businesses, and how are those charges shown?

CGL Fuel services commercial and bulk fuel customers in the East Kimberley region, and business clients may have account arrangements or regular delivery schedules. In these cases, you may see periodic charges that correspond to consolidated invoices or specific deliveries, usually referenced by invoice number or account name. For details on business accounts, billing cycles, and payment options, contact CGL Fuel via the details listed on cgltd.com.au.

How can I get a copy of a receipt or invoice for a CGL Fuel transaction?

If you purchased fuel at the self-service outlet, a receipt may have been available at the pump or via on-screen prompts at the time of purchase. For lost receipts or invoice copies (especially for business or bulk deliveries), reach out to CGL Fuel using the contact information on cgltd.com.au and provide the date, approximate time, amount, and last four digits of the card used. They can usually locate the transaction in their system and email or otherwise provide a copy.

How do I dispute a CGL Fuel charge or request a refund for an incorrect transaction?

Start by contacting CGL Fuel directly with full transaction details: date, time, amount, card type, and any receipts or vehicle logs you have. They can investigate issues such as incorrect amounts, duplicate charges, or pump malfunction and advise you if a refund or adjustment is warranted. If you suspect fraud or cannot resolve the issue with them, contact your bank or card issuer to lodge a dispute and follow their chargeback process.

Why is there a pending or duplicate CGL Fuel charge on my account?

Pay-at-pump fuel transactions often create an initial authorization hold and then a separate final charge for the actual amount of fuel, which can temporarily look like two charges. The authorization hold should automatically fall off once the final charge settles, typically within a few business days depending on your bank. If a pending amount remains for longer than your bank’s normal processing window or posts as a true duplicate, contact both CGL Fuel and your bank for review.

Can I cancel or stop recurring CGL Fuel billing for my business or fleet account?

If you have a commercial or bulk fuel account with CGL Fuel and wish to change, pause, or cancel regular deliveries or invoicing, you’ll need to contact their accounts or customer service team directly. Use the phone or email information on cgltd.com.au and provide your account number or company details so they can update your delivery schedule or billing preferences. Be aware that any existing invoices or delivered fuel will still need to be settled under your current terms.

How can I contact CGL Fuel about a charge I don’t recognize?

Visit cgltd.com.au to find their current phone number and email address for general or accounts-related enquiries. When you reach out, include the name on the card, the last four digits of the card number, the transaction date and amount, and any screenshot of your bank statement. Providing clear details helps them quickly locate the transaction and explain what the charge relates to.

This merchant is in the Gas Station category

Browse all

Related Merchants

Reddy Express
Mobil
EG Group
Shell
OTR

Compare CGL Fuel

vsReddy ExpressvsMobilvsEG Group

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you