Chart Farm

Grocery90% confidence

Chart Farm is a family-run farm and farm shop in Seal Chart, near Sevenoaks in Kent, England, specialising in home-reared venison and other high-quality meats and local produce. They sell directly to the public via an on-site butcher’s shop and an online ordering service focused on local delivery and collection.

Seal Chart, Sevenoaks, Kent, United Kingdom
chartfarm.com
Owned by Chart Enterprises Ltd

About Chart Farm

Chart Farm is a family-run working farm and farm shop based in Seal Chart, Sevenoaks, Kent. The business focuses on rearing deer for venison on around 400 acres of pasture and woodland and complements this with a full butchery and farm shop operation. In addition to their own venison, they offer beef, lamb, pork, poultry, game, fresh fish, and a range of local produce such as sausages, dairy, eggs, and other specialty foods sourced from nearby farms and suppliers that share their quality and animal-welfare values.([chartfarm.com](https://www.chartfarm.com/?utm_source=openai))

A charge from “CHART FARM” on a card statement is typically for a purchase made in their on-site farm shop/butchery, or for an online order placed through their website for collection or local delivery. Customers might see charges for fresh meat joints, venison cuts, game, sausages, seasonal products (e.g., Christmas orders), or mixed meat boxes. The shop sometimes has minimum online order values and may process payment when the order is prepared, which can result in a charge date that differs slightly from the order date.([chartfarm.com](https://www.chartfarm.com/farm-shop/?utm_source=openai))

To verify or resolve questions about a Chart Farm charge, customers should first check email order confirmations or paper till receipts from recent visits to the farm shop, including any seasonal pre-orders. If something looks unfamiliar, contacting Chart Farm directly by phone or email using the details on their official website is the best approach; staff can look up orders by name, date, and amount. If a transaction still cannot be identified, cardholders should then contact their bank or card issuer to query or dispute the charge, ideally with the approximate visit or order date and any reference numbers from Chart Farm’s receipts.([chartfarm.com](https://www.chartfarm.com/our-farm-shop/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Chart Farm.

  1. CHART FARM 4606390201659591

Frequently Asked Questions

What does a charge from CHART FARM on my statement usually relate to?

A charge from CHART FARM usually corresponds to a purchase from Chart Farm’s shop or butchery in Seal Chart, Sevenoaks, or an order placed through their website for collection or local delivery. This can include venison, other meats, fresh fish, sausages, or seasonal meat and produce boxes.

Does Chart Farm offer online ordering, and how is payment processed?

Yes. Chart Farm offers online ordering through their website with a stated minimum order value. Orders are limited to local delivery areas or collection, and payment is typically processed when the order is confirmed or prepared, so the card charge may occur shortly before pickup or delivery rather than at the time you first browse the site.([chartfarm.com](https://www.chartfarm.com/farm-shop/?utm_source=openai))

Why is my Chart Farm charge slightly different from the amount I expected?

Because many products are sold by weight, the final amount can differ slightly from any guide prices shown online or quoted when you placed the order. The farm’s butchers weigh and cut items to order, so the total may adjust up or down a little at the time of preparation, which is reflected in the final card transaction.

How can I get a receipt or proof of purchase from Chart Farm?

For in-person purchases, receipts are typically given at the till, so check your bags or any paperwork you took home from the shop. For online orders, check your email (including spam or junk folders) for order confirmations or payment notifications sent from Chart Farm. If you can’t find them, you can contact Chart Farm using the phone or email listed on chartfarm.com and ask them to resend or confirm details of your order.([chartfarm.com](https://www.chartfarm.com/our-farm-shop/?utm_source=openai))

How do I change or cancel an order I’ve placed with Chart Farm?

If you need to amend or cancel an order—especially for fresh meat or a seasonal order such as Christmas products—contact Chart Farm directly as soon as possible using the contact details on their website. Because products are perishable and often prepared to order, changes close to the collection or delivery date may not always be possible, and any refunds or adjustments will be at their discretion.([chartfarm.com](https://www.chartfarm.com/our-farm-shop/?utm_source=openai))

Does Chart Farm place small temporary or pending card charges?

In most cases, you will see a single charge for the final order amount. However, depending on your bank and the way the payment gateway authorizes transactions, you may temporarily see a pending authorization before it settles. This should convert to the final amount or disappear within a few days—if it remains or you see duplicates, contact your card issuer and, if needed, Chart Farm for clarification.

How can I contact Chart Farm if I don’t recognize a charge?

You can contact Chart Farm using the phone numbers or email address published on chartfarm.com or on your paper receipt. Provide the date, amount, and the last four digits of your card so the team can look up the transaction in their system and confirm what was purchased.([chartfarm.com](https://www.chartfarm.com/our-farm-shop/?utm_source=openai))

Is Chart Farm a grocery store or a restaurant?

Chart Farm operates primarily as a farm shop and butcher’s counter rather than a restaurant. They specialise in selling high-quality venison and other meats, fresh fish, and local produce for customers to cook at home, which is why card statements typically classify them similarly to a grocery or specialty food retailer.([chartfarm.com](https://www.chartfarm.com/?utm_source=openai))

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