Chartered Accountants Australia and New Zealand

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Chartered Accountants Australia and New Zealand (CA ANZ) is a professional membership body that provides education, training, and accreditation for chartered accountants, as well as ongoing professional development and standards oversight.

Sydney, NSW, Australia
charteredaccountantsanz.com

About Chartered Accountants Australia and New Zealand

Chartered Accountants Australia and New Zealand (CA ANZ) is the professional membership body representing Chartered Accountants in Australia, New Zealand and a number of other countries. It oversees the Chartered Accountants Program, graduate diplomas and bridging courses, as well as ongoing professional development, ethics and practice standards for members. Through its website charteredaccountantsanz.com, CA ANZ provides learning resources, exam and membership administration, events, conferences, technical support and compliance guidance for accounting and finance professionals and students.

A charge from Chartered Accountants Australia and New Zealand on your bank or card statement is usually linked to membership fees, exam or subject enrolment fees, course registrations, event or conference tickets, or continuing professional development (CPD) activities purchased through their online portal. You may also see charges for exam deferral or resit fees, application or readmission fees, recognition of prior learning assessments, or recurring annual membership renewals and subscription-based services (such as publications or practice support tools). Some banks may show a temporary authorization or pending amount when you first pay online, which is then adjusted to the final transaction once processed.

If you’re unsure about a CA ANZ charge, start by logging in to your account at charteredaccountantsanz.com and reviewing your ‘My Account’, ‘Billing’ or ‘Orders’/‘Transactions’ history for invoices and receipts. Check your email (including spam/junk folders) for payment confirmations related to membership, exams, CPD, or events around the transaction date. If you still have questions, contact CA ANZ member services using the contact details on their website (phone numbers by region and online enquiry forms) with your full name, member or candidate ID, the last four digits of the card, and transaction date/amount so they can locate the payment, clarify what it relates to, and help with refunds, corrections or cancellation where eligible.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Chartered Accountants Australia and New Zealand.

  1. CA ANZ SYDNEY AU
  2. CA ANZ SYDNEY AUS

Frequently Asked Questions

Why was I charged by Chartered Accountants Australia and New Zealand this month?

Most monthly or annual charges from CA ANZ relate to membership renewal fees, subscription-based services (such as practice support tools or publications), or scheduled instalments for the Chartered Accountants Program. Log in to charteredaccountantsanz.com and check your membership or student account under billing or transaction history to see the exact invoice. If you pay by instalment, you may see several charges spread across the year instead of one lump sum.

What types of fees does CA ANZ commonly charge members and students?

Common CA ANZ charges include annual membership fees, affiliate or provisional membership fees, Chartered Accountants Program subject enrolment fees, exam or assessment fees, recognition of prior learning assessments, CPD course and webinar registrations, and event or conference tickets. You may also see smaller administration fees, such as late payment, readmission or reissue of documentation charges. The exact amount depends on your membership category, country of residence and the products or services you selected.

Could this be a CA ANZ exam or course fee even if I don’t recognise it?

Yes. If you are enrolled in the Chartered Accountants Program or other CA ANZ education offerings, exam and subject fees are typically paid online and may appear under the organisation name “Chartered Accountants Australia and New Zealand” or a shortened variant. Check your study plan, exam booking confirmations and recent emails from CA ANZ for invoices dated near the transaction. Candidates sponsored by employers sometimes forget that exam fees were processed on their personal card if they’re later reimbursed by their workplace.

Why do I see a pending or duplicate CA ANZ charge on my card?

When you pay online, your bank may place a temporary authorization hold to confirm funds, which can show as a pending or duplicated CA ANZ charge. This hold typically drops off automatically within a few business days, leaving only the final settled amount. If a pending amount remains for more than a week or you see two fully settled identical transactions, contact both your bank and CA ANZ member services with details so they can investigate.

How do I cancel or change my CA ANZ membership to stop future charges?

To cancel, suspend or change your membership category, you generally need to submit a formal request to CA ANZ before your next renewal date. Log in to charteredaccountantsanz.com, go to the membership or account section and review the instructions and forms for resignation, retirement, career break or reduced-fee categories. Because membership is usually billed annually in advance, changes may only take effect from the next renewal period and backdated refunds are not always available, so contact member services as early as possible.

How can I get a refund or correction for a CA ANZ payment I think was made in error?

Refund eligibility depends on the type of fee and the timing of your request. For example, some exam, course or event fees may be refundable or transferable before certain cut-off dates, while membership fees may only be partially refundable—or not refundable—once the membership year has commenced. Gather your receipt or bank statement, then contact CA ANZ via the support contact details on their website, explaining the reason for your request; they will confirm the applicable policy and process any approved refund back to the original payment method.

Where can I find receipts and invoices for CA ANZ charges on my statement?

Receipts and tax invoices are usually emailed to the address registered on your CA ANZ account at the time of payment and can also be downloaded from your online profile. After logging in, navigate to ‘My Account’, ‘Billing’, ‘Orders’ or ‘Invoices’ to view and download documents for membership fees, exams, CPD courses and events. If you cannot locate a specific invoice, contact member services with the transaction date and amount and they can reissue it.

How do I contact Chartered Accountants Australia and New Zealand about an unknown charge?

Go to charteredaccountantsanz.com and click on the ‘Contact’ or ‘Help’ section to find the latest phone numbers and online enquiry forms for your region (Australia, New Zealand or international). When you contact them, provide your full name, any known member or candidate ID, the exact date and amount of the charge, and the last four digits of the card used. This information helps CA ANZ quickly identify the transaction, explain what it relates to and advise on next steps if a dispute or refund is required.

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