Chatime

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Chatime is a global Taiwanese bubble tea and specialty tea chain offering made-to-order beverages such as milk tea, fruit tea, and smoothies.

Zhubei City, Hsinchu County, Taiwan
Owned by La Kaffa International Co., Ltd.

About Chatime

Chatime is an international teahouse franchise founded in Taiwan that specializes in bubble tea and other handcrafted tea-based beverages. Stores typically offer a wide range of customizable drinks, including classic milk teas, flavored fruit teas, smoothies, slushes, and toppings like tapioca pearls (boba), jellies, and puddings. With more than a thousand locations worldwide, Chatime operates primarily through local franchisees, including shops in the United States such as the Frisco, Texas area location indicated in this descriptor.

A charge with a descriptor like “PY *DALLAS CHA TIME I FRISCO TX” would usually correspond to an in-store purchase at a Chatime franchise, most likely for one or more bubble tea drinks or related snacks. The amount is often in the range of a few dollars to a few tens of dollars, depending on the number and size of drinks, add‑ons, and any food items. Charges may also appear via third‑party ordering platforms or mobile payments if the local franchise supports online or app-based orders, but they will still usually reference “Chatime” or a close variant in the descriptor.

If you have questions about a Chatime charge, first check any paper receipts, email receipts, or order history in delivery apps (such as DoorDash, Uber Eats, or similar) you may have used to place the order with a Chatime store. You can also look up the specific Chatime location (for example, in Frisco, Texas) via the store locator on the Chatime website and call the shop directly with the date and amount of the charge to confirm the transaction. For broader issues such as disputes or suspected fraud, you should contact your card issuer, who can investigate and, if needed, initiate a chargeback while you attempt to verify the transaction with the merchant.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Chatime.

  1. PY *DALLAS CHA TIME I FRISCO TX

Frequently Asked Questions

Why does my statement show a charge from “PY *DALLAS CHA TIME I FRISCO TX”?

This descriptor indicates a purchase processed through a payment provider (the “PY *” prefix) at a Chatime franchise location in or near Frisco, Texas. The charge likely corresponds to an in‑store order of bubble tea or related beverages at that specific shop on the date shown on your statement.

What typical purchase amounts should I expect from a Chatime location?

Most Chatime transactions are relatively small, often between about $5 and $25 depending on the number of drinks, size upgrades, toppings, and any snacks. Larger amounts may appear if you ordered for a group or placed a catering-style order.

Can Chatime place temporary authorization holds on my card?

Some Chatime locations and delivery platforms may place a small temporary authorization hold to verify your card, especially for online or app-based orders. These holds can be slightly higher than the final total to cover adjustments; they should fall off automatically within a few business days, leaving only the final settled amount.

How do I get a receipt or verify what I bought at Chatime?

If you ordered in-store, the cashier can reprint a receipt if you visit or call the same location with the transaction date, time, and last four digits of your card. For orders placed through a delivery app, check the order history within that app, where itemized receipts and totals are usually stored.

How can I request a refund or correction for a Chatime charge?

Start by contacting the specific Chatime shop where the purchase occurred—use the store locator on chatime.com to find their phone number and address. Explain the issue (wrong amount, duplicate charge, or incorrect items) and provide the receipt or statement details. If you cannot resolve it directly with the store, contact your card issuer to dispute the transaction.

Does Chatime offer subscriptions or recurring billing that could create repeated charges?

Chatime generally operates on a pay‑per‑purchase basis, and typical shop visits do not involve subscriptions or recurring billing. Repeated similar charges are more likely to reflect multiple separate visits or orders. If you see recurring charges you don’t recognize, review your ordering app accounts and contact the store and your bank to investigate.

Could this Chatime charge come from an online or delivery order instead of an in-store visit?

Yes. Many Chatime franchises partner with delivery platforms or accept online/mobile orders, in which case the card descriptor may still reference “Chatime” plus a location. Check your email confirmations and order histories in any delivery or food-ordering apps you use around the date of the charge.

How do I contact Chatime corporate if I have an unresolved billing concern?

Most billing issues are handled at the store level, but for broader concerns you can use the contact or inquiry form on chatime.com to reach the brand’s regional or global support team. Include your contact details, the store location, transaction date, amount, and a brief description of the problem so they can follow up or direct you to the appropriate franchise operator.

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