Children's Cancer Institute is an independent Australian medical research institute and charity dedicated to curing childhood cancer through scientific research, clinical collaboration and fundraising initiatives.
Children’s Cancer Institute is an independent Australian medical research organisation and registered charity based in Randwick, New South Wales. Its mission is to cure childhood cancer through world‑class scientific research, clinical collaboration with children’s hospitals, and national fundraising initiatives. The Institute focuses on discovering safer, more effective treatments for childhood cancers, and relies heavily on donations from individuals, community events, corporate partners, bequests, and online fundraising campaigns made via ccia.org.au and affiliated platforms.
A charge from Children’s Cancer Institute typically appears when you have made a donation (one‑off or recurring), sponsored someone in a fundraising event, purchased tickets or merchandise for a charity event, or set up workplace giving or corporate support. Many supporters also join regular giving programs (e.g., monthly or quarterly donations) or respond to specific appeals, which can result in recurring charges on your statement. In some cases, you may see a temporary authorisation or a small test charge when you first submit card details online, or a delayed charge if a donation form was processed after an in‑person or phone pledge.
If you’re unsure about a charge, first check your email inbox for receipts from Children’s Cancer Institute or their partnered donation platforms, as well as any event registrations or fundraising pages you have supported. You can verify details or resolve questions by visiting ccia.org.au and using the contact information or enquiry forms listed there, referencing the date, exact amount, and last four digits of the card used. Common issues—such as duplicate donations, incorrect amounts, or cancelling a regular gift—are usually resolved by contacting their supporter or donations team, who can confirm your donor record, adjust or stop ongoing payments, and discuss refund options where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Children's Cancer Institute.
Why do I see a charge from Children’s Cancer Institute on my bank or card statement?
This charge usually relates to a donation you made to support childhood cancer research, a sponsorship of a fundraiser, an event registration (such as a charity walk, gala, or community event), or the purchase of merchandise in support of the charity. It may also be a recurring gift you set up online, over the phone, or via a fundraiser’s page that is now being processed for the current period.
What are common amounts Children’s Cancer Institute charges for donations or regular giving?
Common donation amounts include one‑off gifts such as AU$20, AU$50, AU$100 or more, and regular giving plans (for example, AU$20–$50 per month), though you can usually choose any amount. Event registrations, raffle tickets, or merchandise may appear as other specific figures depending on the campaign (for example, set ticket prices or entry fees). If you’re unsure whether the amount matches your pledge, compare it to any appeal letters, online donation forms, or event pages you recently used.
How do I cancel or change my recurring donation to Children’s Cancer Institute?
To cancel, pause, or change the amount or frequency of your regular gift, contact Children’s Cancer Institute’s supporter or donations team using the details on ccia.org.au (phone or online enquiry form). Have your full name, email address, and recent charge details (date and amount) ready so they can locate your donor record and update or stop the payments before the next billing date.
How can I request a refund or correct an incorrect donation amount?
If you believe you donated the wrong amount, were charged twice, or made a donation in error, reach out to Children’s Cancer Institute directly as soon as possible. Use the contact form or phone number listed at ccia.org.au, provide your transaction date, amount, and the name on the card, and explain the situation; their team will review the payment and advise whether a full or partial refund or correction can be processed in line with their donation and refund policies.
Why do I see a small or pending charge from Children’s Cancer Institute that later disappears?
When you make an online donation or update your card details, the payment processor may place a temporary authorisation hold—often a small amount—to verify your card. This isn’t a completed donation and should either disappear or be reversed within a few business days. Your actual donation will appear as a separate, finalised transaction for the amount you authorised.
How does Children’s Cancer Institute appear on my statement, and can it vary?
The charge may appear as “CHILDRENS CANCER INSTITUTE,” “CHILDRENS CANCER INST RANDWICK,” or a similar variation, sometimes accompanied by the payment processor’s name. If you donated through a third‑party fundraising platform, the descriptor may show that platform’s name alongside or instead of Children’s Cancer Institute. Check any recent emails or receipts from both the Institute and third‑party fundraising sites to match the description and amount.
I donated through a friend’s fundraising page—why is the charge from Children’s Cancer Institute directly?
Many personal or team fundraising pages for Children’s Cancer Institute are set up so that donations are processed on the charity’s behalf, even when you donate via an individual supporter’s page. In these cases, your card statement will often show Children’s Cancer Institute (or its payment processor) rather than the fundraiser’s name. Your email receipt from the fundraising platform or the Institute should confirm that the donation was linked to your friend’s campaign.
How can I get a copy of my donation receipt or annual donation summary?
Donation receipts are typically emailed shortly after your payment is processed, and regular givers may receive periodic or end‑of‑financial‑year summaries. If you can’t find your receipt, contact Children’s Cancer Institute via the contact options on ccia.org.au, providing your name, email, and transaction details; they can usually resend individual receipts or provide a consolidated statement for tax purposes in Australia.