Children's Creative Learning Centers

Education90% confidence

Children's Creative Learning Centers (CCLC) is an employer-sponsored early childhood education provider that operates on-site and near-site child care centers for working families. It is part of KinderCare Education’s employer solutions division, offering infant through school-age programs.

Portland, Oregon, United States
cclc.com
Owned by KinderCare Education

About Children's Creative Learning Centers

Children's Creative Learning Centers (CCLC) operates early childhood education centers that primarily serve as employer-sponsored or corporate-affiliated child care programs. Centers typically offer care and education for infants, toddlers, preschoolers, and school-age children, often located at or near large employers, hospitals, universities, and corporate campuses. CCLC designs customized programs to meet the scheduling and curricular needs of each client organization, emphasizing a safe environment, qualified teachers, and a play-based, developmentally appropriate curriculum that supports school readiness and social-emotional growth.

The descriptor you’re seeing (e.g., “CCLC DES:INTERNET” or “CCLC WEB PAYMENT”) generally indicates an online payment of child-care tuition or related fees processed through CCLC’s Family Connection billing portal. Parents and guardians use this system to pay recurring weekly or monthly tuition, registration fees, enrichment program fees, and occasional charges such as late-pickup or summer program tuition. Payments can be made by bank account (ACH), debit card, or credit card and will appear on statements using a CCLC-branded descriptor, sometimes with additional text like “WEB PAYMENT” or an internal transaction ID.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

If you have questions about a CCLC charge, first log into your center’s online Family Connection or parent portal to review your recent invoices, payment history, and any automatic or recurring payments that might have processed around the transaction date. Match the statement amount to a specific invoice (tuition period, registration fee, or late fee). If anything looks incorrect, contact your center director or the billing contact listed in your enrollment paperwork; they can explain the charge, adjust billing errors, or help you update or cancel recurring payments. If you still cannot identify the transaction or believe it is fraudulent, you should promptly contact your card issuer or bank to dispute the charge and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Children's Creative Learning Centers.

  1. CCLC DES:INTERNET ID:XXXХХХХХХX07812

Frequently Asked Questions

Why does my bank or card statement show a charge from “CCLC DES:INTERNET” or “CCLC WEB PAYMENT”?

These descriptors are used for online tuition and fee payments made through CCLC’s Family Connection or similar parent payment portal. They typically represent weekly or monthly child-care tuition, registration fees, or other center-related charges processed electronically from your bank account, debit card, or credit card.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

What types of charges can appear from CCLC on my statement and what are common amounts?

CCLC charges most often reflect regular tuition (weekly or monthly), but you may also see registration or re-enrollment fees, enrichment program fees, summer or camp tuition, and late-pickup or returned-payment fees. Amounts vary by center, age group, schedule, and your employer’s subsidy; compare the statement amount to your center’s tuition schedule or recent invoices in the parent portal.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

How do I change, pause, or cancel my recurring tuition payments with CCLC?

Log into your Family Connection or parent portal and review your payment settings under the billing or payments section. Primary account holders can typically start, modify, or stop recurring ACH or card payments there; changes should be made before your center’s regular draft date (often Monday for weekly billing or early in the month for monthly billing). If you can’t adjust it online, contact your center director or the billing office and request that they update or cancel the autopay authorization.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

How can I request a refund or dispute a fee charged by CCLC?

If you believe you were billed incorrectly—for example, after your child’s last day of attendance, for days your child did not attend under your contract, or for a duplicate payment—speak first with your center director or the local billing contact. They can review attendance records, your enrollment agreement, and payment history and may issue a credit or refund if appropriate. If the issue isn’t resolved or you suspect an unauthorized transaction, contact your bank or card issuer to dispute the charge while the investigation is underway.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

How do I get a receipt or statement for a CCLC payment I see on my card or bank account?

Log into the CCLC Family Connection portal and navigate to the account or statements section, where you can view and print detailed statements and individual payment receipts that correspond to each tuition or fee payment. These documents will show payment dates, amounts, and the children or programs covered, which should match the CCLC entries on your bank or card statement.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

Can CCLC place small test or authorization holds on my card that later disappear?

Yes. When you add or update a card in the Family Connection system, the processor may place a small temporary authorization to verify that the card is valid. This may appear as a pending charge but typically drops off automatically within a few days and does not result in an actual posted transaction. Only posted transactions matching your invoices represent real charges.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

Who should I contact if I don’t recognize a CCLC charge at all?

Start by confirming whether any household member (spouse, co-parent, or other authorized payer) uses a CCLC center or has stored payment information in the Family Connection portal. If no one recognizes the charge, call your local CCLC center if you know which site you might be associated with, or reach out to CCLC/KinderCare customer support using the contact information provided in your enrollment documents or on the cclc.com/kindercare website. If they cannot locate an account for you or you suspect fraud, immediately contact your bank or card issuer to dispute the transaction and request a new card number.([abcdocz.com](https://abcdocz.com/doc/172339/from-time-to-time--you-may-have-questions-about-using...-...))

Why do I still see CCLC on my statement if my child’s center now uses the KinderCare brand?

KinderCare Education operates multiple brands, including CCLC, and some legacy systems and merchant accounts still use the CCLC descriptor even when a center has transitioned branding or ownership to KinderCare Education at Work. It’s common for older billing descriptors to remain in use for a period of time; if the amount and timing match your current KinderCare or employer-sponsored child-care tuition, the CCLC line is likely the same ongoing service.([en.wikipedia.org](https://en.wikipedia.org/wiki/KinderCare_Learning_Centers?utm_source=openai))

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