CIBO Espresso

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CIBO Espresso is a café and coffee shop franchise founded in Adelaide, South Australia, serving Italian-style espresso drinks, gelato, pastries, and light meals.

Adelaide, South Australia, Australia
ciboespresso.com.au
Owned by Gloria Jean's Coffees

About CIBO Espresso

CIBO Espresso is a South Australian café franchise known for its Italian-style espresso, artisan gelato, pastries, and light meals. Founded in Adelaide, CIBO Espresso operates multiple locations across the city and selected regional areas, typically in high-street, shopping centre, and business district locations. Their menu usually includes espresso-based coffees, iced drinks, panini, focaccia, breakfast items, cakes, and takeaway options, as well as occasional seasonal specials. Some locations may also offer app-based loyalty rewards or accept digital wallets and gift cards.

A CIBO Espresso charge may appear on your bank or card statement when you purchase coffee, food, or gelato in-store, via contactless payment (tap-and-go), through a delivery platform (such as Uber Eats or similar services), or when you buy or top up a gift card. You might also see a small pending authorization if your card was pre-authorized—this can happen with some mobile wallet payments or when a bank briefly holds funds to verify your card. If you visit frequently, you may notice multiple smaller charges on the same day (for example, separate morning coffee and lunch purchases), or a single higher amount if you paid for several people in one transaction.

If you’re unsure about a CIBO Espresso charge, first check your recent café visits in Adelaide or nearby, as well as any food-delivery orders or in-store receipts from the same date and amount. Look through your email or delivery apps for order confirmations, and check digital wallet (Apple Pay/Google Pay) histories if you paid with your phone or watch. For questions that the store can’t answer directly, use the contact details on ciboespresso.com.au to reach head office, providing the transaction date, amount, and the last four digits of your card. If you still don’t recognize the charge after checking with CIBO Espresso and any delivery partners, contact your bank or card issuer to dispute or block the transaction and request a card replacement if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CIBO Espresso.

  1. CIBO ESPRESSO (BURNS BURNSIDE AUS

Frequently Asked Questions

Why do I see a CIBO Espresso charge on my bank statement when I don’t remember visiting a café?

CIBO Espresso charges usually come from in-store purchases at one of their Adelaide or South Australian cafés, or from orders placed through a food-delivery app. Check whether a family member used your card, whether you added your card to a mobile wallet, or if you placed a delivery order while at work or away from home. Also look at your delivery apps (such as Uber Eats) for recent orders from CIBO Espresso, as those may appear on your statement under the café’s name or the delivery partner’s descriptor.

Does CIBO Espresso have subscriptions or recurring payments that could explain multiple charges?

CIBO Espresso generally operates on a pay-per-purchase basis and does not run traditional monthly subscriptions like streaming services. However, frequent customers may make small purchases multiple times per week (such as daily coffee), which can appear like recurring charges on your statement. If you use a stored card in a delivery or ordering app, those repeat orders will also bill automatically to the same card each time you confirm an order.

What are typical amounts I might see from CIBO Espresso on my statement?

Most CIBO Espresso transactions fall within a small retail range, often between AUD $4–$8 for a single coffee and AUD $10–$25 for a combined order such as coffee plus food or multiple items. Larger amounts can appear if you paid for a group, purchased a box of pastries, or bought a higher-value gift card. If the amount seems unusually high for one person, check whether it matches a group outing or catering-style purchase.

Why is there a small pending CIBO Espresso charge that later disappeared?

Some banks place a small temporary authorization when you tap your card or use a mobile wallet, especially for contactless or low-value payments. This can appear as a pending CIBO Espresso charge that is later adjusted to the final amount or drops off entirely if the transaction is reversed. These authorization holds usually clear within a few business days without resulting in a permanent charge.

How can I get a receipt or tax invoice for my CIBO Espresso purchase?

If you paid in-store, you can request a reprint of the receipt from the specific CIBO Espresso location, usually by providing the approximate date, time, and last four digits of your card. For delivery orders, check the app (such as Uber Eats or another partner) for downloadable receipts or emailed order confirmations. If you need a tax invoice or cannot access your receipt, use the contact form or details on ciboespresso.com.au and include the transaction details from your bank statement so head office can assist.

How do I resolve an incorrect amount or duplicate charge from CIBO Espresso?

First, compare the amount on your bank statement to your receipt or the order total shown in your delivery app, and confirm that there isn’t a tip or additional item you may have added. If you believe you were overcharged or see a duplicate transaction, contact the CIBO Espresso store you visited or reach out via the contact information on ciboespresso.com.au with the transaction date, time, and amount. They can review their point-of-sale records and, if an error is confirmed, arrange a refund or correction. If you can’t resolve it directly with them, contact your bank or card issuer to dispute the charge.

Can I get a refund for a CIBO Espresso charge I don’t recognize or for a mistaken order?

Refunds for in-store purchases are handled at the discretion of the individual CIBO Espresso location and typically depend on the circumstances (for example, incorrect item, quality concern, or mistaken multiple payments). Visit or call the store with your receipt or bank statement and explain the issue; in many cases, they can process a refund back to the original payment method. For delivery orders, refunds are usually managed through the delivery platform’s support, which may coordinate with the café. For charges that appear fraudulent and cannot be resolved with the merchant, you should immediately contact your bank or card issuer.

How can I contact CIBO Espresso about a charge on my card?

To query a specific transaction, start with the CIBO Espresso café listed on your receipt or the location where you remember visiting. If you don’t know which store processed the payment, use the contact details on ciboespresso.com.au to reach their head office or general customer service, and provide the date, amount, and first/last few digits of your card number as requested. Avoid sharing your full card number by email; instead, use their official phone number or web contact form and follow any security guidance they provide.

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