City of Jeffersonville Wastewater Department

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The City of Jeffersonville Wastewater Department manages sanitary sewer and stormwater utilities for residents and businesses in Jeffersonville, Indiana, with billing handled through the city’s Utility Billing Office.

Jeffersonville, Indiana, United States
Owned by City of Jeffersonville

About City of Jeffersonville Wastewater Department

The City of Jeffersonville Wastewater Department is the municipal utility responsible for collecting and treating sanitary sewage and managing related stormwater infrastructure for properties within Jeffersonville, Indiana. Utility billing for these services is handled by the city’s Utility Billing Office, often referenced as the Jeffersonville Wastewater Department or Sewer Department in official documents and payment portals.([cityofjeff.net](https://cityofjeff.net/utility-billing/?utm_source=openai)) Residents typically receive a monthly sewer bill based on metered water usage from their water provider.

A charge labeled something like “JEFFERSONVILLE W ACH COLLEC ACH DEBIT” on a bank statement is most likely an automatic bank draft (ACH) payment for a Jeffersonville sewer/wastewater bill processed by the city’s Utility Billing Office. The department offers ACH auto‑pay as one of its standard payment methods, in addition to in‑person, mail, phone, and online card payments.([cityofjeff.net](https://cityofjeff.net/utility-billing/?utm_source=openai)) If you or your household recently enrolled in auto‑pay for your sewer bill, moved into a Jeffersonville address, or paid a past‑due sewer balance, that would explain this transaction.

To verify the charge, compare the amount and date against your most recent sewer bill or your online utility account through the City of Jeffersonville’s payment portal.([bsaonline.com](https://bsaonline.com/BsaPayment/PayBill?applicationType=UtilityBilling&payBillSessionGuid=9ed77ca2-954e-4565-b712-64f6eec22d76&uid=2318&utm_source=openai)) You can also contact the Utility Billing Office directly using the phone number or email listed on the city’s Utility Billing page. If you do not recognize the service address or the account number on your bill, contact the office promptly to rule out misapplied payments or potential fraud, and your bank can assist with disputing unauthorized ACH debits if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Jeffersonville Wastewater Department.

  1. JEFFERSONVILLE W ACH COLLEC ACH DEBIT

Frequently Asked Questions

Why does my bank statement show “JEFFERSONVILLE W ACH COLLEC ACH DEBIT”?

This descriptor typically indicates an ACH (automatic bank draft) payment collected by the City of Jeffersonville’s Utility Billing/Wastewater Department for your monthly sewer bill. The “ACH COLLEC” portion refers to an electronic funds transfer from your bank account to pay that utility bill.

What services am I paying for with a charge from the City of Jeffersonville Wastewater Department?

Your payment covers sanitary sewer service (and any associated stormwater drainage fees that are included on the sewer billing statement) for the service address on your account. Sewer charges are generally based on your metered water usage as reported by your water provider.([cityofjeff.net](https://cityofjeff.net/utility-billing/?utm_source=openai))

How do I confirm that this Jeffersonville wastewater ACH charge is legitimate?

Log in to the City of Jeffersonville’s online utility billing portal or review your latest paper bill and compare the draft amount and draft date to your sewer bill.([bsaonline.com](https://bsaonline.com/BsaPayment/PayBill?applicationType=UtilityBilling&payBillSessionGuid=9ed77ca2-954e-4565-b712-64f6eec22d76&uid=2318&utm_source=openai)) You can also call the Utility Billing Office using the contact details on the city’s Utility Billing page to confirm your account’s recent payments.([cityofjeff.net](https://cityofjeff.net/utility-billing/?utm_source=openai))

How can I sign up for, change, or cancel ACH auto‑pay for my Jeffersonville sewer bill?

The Utility Billing Office offers ACH auto‑pay enrollment through an Auto Pay (ACH) form referenced on the city’s Utility Billing page.([cityofjeff.net](https://cityofjeff.net/utility-billing/?utm_source=openai)) To enroll, change bank details, or cancel auto‑pay, complete the current ACH form or contact the Utility Billing Office directly so they can update or remove your automatic withdrawal instructions before the next billing cycle.

What if I was charged by Jeffersonville Wastewater after I thought my sewer account was closed?

If you moved or requested service disconnection, a final sewer bill may still be issued for usage through your last service date, and an existing ACH authorization may draft that final balance. Review your closing bill and then call or email the Utility Billing Office to confirm that your account is fully closed and no further automatic payments are scheduled.

Can I get a refund or adjustment on a Jeffersonville sewer bill that seems too high?

The City of Jeffersonville maintains policies for wastewater billing adjustments, such as leak‑related adjustments or other specific circumstances, which are outlined in its wastewater billing adjustment policy.([cityofjeff.net](https://cityofjeff.net/wp-content/uploads/2024/10/UPDATED1021images_Sewer_Payments_Adjustment_Policy_-_Signed.pdf?utm_source=openai)) If you believe your bill is incorrect, contact the Utility Billing Office promptly, provide documentation (for example, plumber receipts or leak repair proof), and ask whether you qualify for an adjustment or payment plan.

Why do I see a pending or small ACH amount from Jeffersonville Wastewater?

When you first set up ACH auto‑pay or change banking details, you may see a pending ACH transaction or a partial draft tied to your sewer bill’s due date. This is usually the scheduled automatic payment for your current billing period. If the amount does not match your bill or does not clear as expected, contact the Utility Billing Office and your bank to investigate.

Who do I contact if I don’t recognize a Jeffersonville wastewater charge at all?

Start by verifying that no one at your address set up sewer service or auto‑pay using your bank account. If no one recognizes the charge, call the City of Jeffersonville Utility Billing Office with the transaction date and amount so they can search their system, and notify your bank immediately to dispute the ACH debit and prevent additional unauthorized withdrawals.

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